Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

All reviews

S
Sylvain B.
Rating: 5 out of 5
following a purchase from 30/07/2025
This is the first time I order
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R
Roland P.
Rating: 4 out of 5
following a purchase from 22/04/2025
The website is clear and well done. The shop seems well stocked in N, Z, and HO, but the boxes stacked behind locked showcases do not reveal their contents... This does not encourage discovery... Too bad!
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L
Luc M.
Rating: 5 out of 5
following a purchase from 11/07/2025
Good service. Well packaged for shipping to Canada.
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G
Gilles M.
Rating: 5 out of 5
following a purchase from 19/07/2025
well received
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B
Brice C.
Rating: 5 out of 5
following a purchase from 16/07/2025
Perfect transaction, fast, and nice price I recommend
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L
Laurent C.
Rating: 5 out of 5
following a purchase from 22/07/2025
I recommend!
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J
Jean Christophe D.
Rating: 5 out of 5
following a purchase from 16/07/2025
Very serious and fast
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D
Daniela M.
Rating: 5 out of 5
following a purchase from 11/07/2025
EVERYTHING PERFECT
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P
Pierre G.
Rating: 5 out of 5
following a purchase from 08/07/2025
-
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B
Bruno T.
Rating: 5 out of 5
following a purchase from 08/07/2025
Fast shipping and well packaged
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J
Jean-Michel P.
Rating: 5 out of 5
following a purchase from 07/07/2025
Very good service. Fast, rails well protected.
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D
Daniel L.
Rating: 5 out of 5
following a purchase from 09/07/2025
The staff is super nice and very available. The site is clear! Perfect.
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O
Olivier L.
Rating: 5 out of 5
following a purchase from 09/07/2025
Very pleasant site, super delivery, completely satisfied!
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J
Jean-Yves M.
Rating: 5 out of 5
following a purchase from 07/07/2025
Very pleasant site, updated in real time. Perfect for shopping.
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B
Bruno C.
Rating: 5 out of 5
following a purchase from 05/07/2025
the site is very good for modelers the prices are correct
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P
Pascal J.
Rating: 5 out of 5
following a purchase from 28/06/2025
Good ergonomics and up-to-date stock.
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F
Francis S.
Rating: 5 out of 5
following a purchase from 29/06/2025
perfect, delivered in 48H
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C
Christophe S.
Rating: 5 out of 5
following a purchase from 26/06/2025
very good
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A
Alain G.
Rating: 5 out of 5
following a purchase from 24/06/2025
Very good, impeccable service, careful and attentive. I recommend!
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B
Bernard C.
Rating: 5 out of 5
following a purchase from 11/06/2025
Good phone contact. Attractive prices. Delivery times a bit long when paying by check But the shipment is careful. In short, I am satisfied!
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J
Jean-Luc L.
Rating: 5 out of 5
following a purchase from 26/06/2025
Fast delivery and well packaged product
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M
Michel A.
Rating: 5 out of 5
following a purchase from 19/06/2025
Fast shipping, material free of all defects, as always! See you soon!
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P
Philippe P.
Rating: 5 out of 5
following a purchase from 26/11/2024
Serious seller
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P
Patrick M.
Rating: 5 out of 5
following a purchase from 12/06/2025
No problems encountered
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J
Jacques B.
Rating: 4 out of 5
following a purchase from 10/06/2025
Good
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P
Philippe F.
Rating: 5 out of 5
following a purchase from 12/06/2025
Very correct, your site
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L
Laurent P.
Rating: 5 out of 5
following a purchase from 18/06/2025
Very good site and easy to find what you are looking for.
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F
Fabien D.
Rating: 5 out of 5
following a purchase from 13/06/2025
Very good product quality, I recommend buying from them.
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W
Wilfried B.
Rating: 5 out of 5
following a purchase from 14/06/2025
Order received quickly, the box was crushed and cracked but the items inside are intact.
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A
Alain T.
Rating: 5 out of 5
following a purchase from 19/06/2025
I appreciated the listening and professionalism of my contact.
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F
Franck M.
Rating: 1 out of 5
following a purchase from 14/06/2025
No review
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Response from Univers-Train
Hello, if you don't leave a review, why leave a negative one then? What went wrong? Best regards, Renaud
V
Victor D.
Rating: 5 out of 5
following a purchase from 14/06/2025
Magnificent train site, super well packaged, top delivery times, thank you very much.
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P
Pierre E.
Rating: 5 out of 5
following a purchase from 27/05/2025
Flawless service.. Product well packaged and arrived in two days.
This is my favorite store for railway modeling.
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C
Christian P.
Rating: 5 out of 5
following a purchase from 08/06/2025
Well served, availability is displayed...
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F
Frederic D.
Rating: 5 out of 5
following a purchase from 05/06/2025
Very easy navigation on the site, fast delivery.
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P
Patrick A.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very fast delivery and excellent
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T
Thierry C.
Rating: 5 out of 5
following a purchase from 28/05/2025
Very good representation of the site and pleasant to look at.
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R
Robert H.
Rating: 5 out of 5
following a purchase from 06/05/2025
It's perfect, nothing to complain about.
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D
Dominique J.
Rating: 5 out of 5
following a purchase from 25/05/2025
Easy to browse site
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G
Gilles C.
Rating: 5 out of 5
following a purchase from 29/04/2025
Great professionalism
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