/10
★★★★★
based on 3136 reviews published
★★★★★
based on 3136 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I had broken products and the supplier does not take any news to know if I am happy".
Marc C.
purchased on 28/07/2020
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Answer from Vives de la Cortada
Good Marc, I have been informed by the warehouse that they have contacted you and that they will send you new units of the products that arrived broken in your next order. Are you satisfied with the solution they have given you? Best regards.
2
/5
★★☆☆☆
It is my first experience with them and I have to say that I am a little disappointed, I ordered a 6mm moonstone bracelet and it arrived to me smaller than 5mm. A pity...for the most part regarding the very fast delivery service (I would have preferred to wait longer and the content of my shipment would have made me more excited)".
Yolanda G.
purchased on 20/07/2020
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Answer from Vives de la Cortada
We are sorry that the product received has not been to your liking Yolanda. After receiving the order you have 48 hours to make a return in case you are not satisfied with the items. Again, sorry for the inconvenience. Best regards
3
/5
★★★☆☆
It is very nice but I expected it in a box and not in a cloth bag, the pendant comes in a transparent plastic indicating that it is made in Indonesia but the website indicates that it is made in Sweden. I hope it is silver and quartz and not an imitation.
Ester C.
purchased on 20/07/2020
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Answer from Vives de la Cortada
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3
/5
★★★☆☆
I do not know the shungi material, but the product received is not as shown on your sales page, it is similar. The product received is more rigid, its angled edges are not polished.
Maria S.
purchased on 09/07/2020
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2
/5
★★☆☆☆
They tell you that you will receive a piece similar to the one in the photo and not even close, you see a shirt with colorful flowers and they send you a dark camouflage t-shirt, the delivery was fast.
Ángel M.
purchased on 07/07/2020
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3
/5
★★★☆☆
One of the pieces was scratched, and another was extremely thin.
Verónica L.
purchased on 30/06/2020
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Answer from Vives de la Cortada
Well, I would appreciate it very much, since I decide to handicraft and if the stone is not ".
2
/5
★★☆☆☆
A stone did not arrive in good condition.
Julio N.
purchased on 27/06/2020
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3
/5
★★★☆☆
I have not received the order nor have I heard anything about it?
Maria N.
purchased on 27/06/2020
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Answer from Vives de la Cortada
Good afternoon Maria, we have contacted the transport company and they have told us that they are running a little late due to the holidays we have had this week. We are very pleased with the quality of your product and the delivery time. We are sorry for the inconvenience. Best regards
3
/5
★★★☆☆
Sometimes the photos that are in the wed does not correspond with the mineral, as has happened to me with the purchase of fluorite donut that is very pale, and cylinders of rose quartz same, or bags of clothes that some have come dirty and very strong odor.
María Luisa B.
purchased on 18/06/2020
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2
/5
★★☆☆☆
The article was scratched
Laia F.
purchased on 25/05/2020
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3
/5
★★★☆☆
Fast shipping, but if I could have chosen the products and parts directly some I would not have chosen it.
Teresa R.
purchased on 19/05/2020
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3
/5
★★★☆☆
The quality is good but I don't understand the sharp rise in price in 15 days.
Juan Carlos G.
purchased on 28/04/2020
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3
/5
★★★☆☆
The shipping costs are a real rip off, I think it could be improved a lot. No matter what you order, it's always too much.
Anonymous A.
purchased on 18/02/2020
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Answer from Vives de la Cortada
Good Isabel, we are changing courier company to make it cheaper for orders weighing less than 1kg. Soon you will see tighter prices on shipments. Sorry for the inconvenience.