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A
Rating: 5 out of 5
Excellent
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
All reviews
A
Rating: 5 out of 5
Order delivered quickly and compliant with the description
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A
Rating: 3 out of 5
Impossible to search for an item in the search bar. I always have to go through reference
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. Our web team is currently working on improving the search tool on our site. An easier and more precise search will soon be available to provide a better user experience and satisfy our customers. We thank you for your loyalty and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
A
Rating: 5 out of 5
Very good except for the delivery. But only the delivery person is responsible, not Wesco.
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A
Rating: 4 out of 5
You can easily find what you are looking for
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A
Rating: 5 out of 5
Compliant with the description
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A
Rating: 5 out of 5
Everything was okay
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A
Rating: 5 out of 5
Top quality materials, the teachers are delighted
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A
Rating: 3 out of 5
Deliveries are very long and the customer service people are not always kind and efficient. However, the products are great!
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A
Rating: 5 out of 5
Always perfect this site
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A
Rating: 5 out of 5
Clear and precise, I was able to find what I was looking for right away.
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A
Rating: 4 out of 5
I find the prices exaggerated.
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A
Rating: 4 out of 5
The delivery was the problem because they only had daily time slots without precise hours, it is impossible to take a day off just to receive a package. I went myself to Rungis to pick up the package directly from the carrier even though I paid for delivery. The packaging cover was torn, fortunately the package was not damaged.
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A
Rating: 3 out of 5
Disappointed with the return system where not only do we have to pay shipping costs with the original box required for a light product that could fit in an envelope, but we are also not refunded the full price!
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A
Rating: 5 out of 5
Online order was quick and efficient, delivery was the same
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A
Rating: 4 out of 5
Very good, I would like the products to be more associated. For example, when we are in the cribs, that sheets, screens, etc. are offered, it would save time.
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A
Rating: 5 out of 5
Quality choices on the site. Perfect packaging. Package received earlier than expected and pleasant delivery person.
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A
Rating: 5 out of 5
Many products suitable for children!
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A
Rating: 5 out of 5
Very satisfied with my order: it matches the description
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A
Rating: 5 out of 5
Pleasant and easy to use site
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A
Rating: 3 out of 5
Disappointment regarding the delivery. To date, the horse has been delivered but not the cover
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Ease of navigation
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A
Rating: 5 out of 5
Great, fast delivery and items conform to the description
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A
Rating: 5 out of 5
Fast order
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A
Rating: 5 out of 5
Product renewal. Super
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A
Rating: 5 out of 5
Excellent products
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A
Rating: 5 out of 5
Package arrived in good condition and on time.
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A
Rating: 5 out of 5
I love Wesco, I am a childminder and your site is great
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A
Rating: 5 out of 5
I am delighted with the rugs, however I find it unfortunate that as a childminder working in early childhood, we cannot benefit from a discount.
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A
Rating: 5 out of 5
I am satisfied in every way
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A
Rating: 5 out of 5
We are satisfied. Delivery rather fast.
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A
Rating: 5 out of 5
WESCO.FR site very well organized, I am very happy, the order corresponded exactly to what I needed and it arrived very quickly.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 1 out of 5
Very, very disappointed. I ordered 3 items. I was only delivered the activity ball which was all greasy and full of oil and impossible to inflate. I am still waiting for the rest of my items and have been unable to get a clear response so far. I will never order from this site again.
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We sincerely apologize, and we regret that your experience with Wesco has gone this way. Our customer service is aware of the partial delivery and has just proceeded with a new shipment of the missing items. However, our customer service was never informed of the problem encountered with the activity ball. Therefore, could you please submit a complaint to the address [email protected] so that we can provide you with a solution? We renew our apologies and hope you will give us a second chance to make a better impression by returning to us later on wesco.fr. Have a nice day.
A
Rating: 5 out of 5
Easy and clear navigation. Correct delivery time.
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A
Rating: 5 out of 5
Good, good experience.
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A
Rating: 4 out of 5
Easy but delivery from available stock took longer than expected.
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A
Rating: 5 out of 5
The site is easy to use, very correct delivery especially the service!
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A
Rating: 5 out of 5
Top-notch.
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