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N
Rating: 5 out of 5
Excellent product for my grandson who is eight months old and starting to climb.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 026 published reviews
Summary of reviews
Wesco consistently delivers on reliability with fast, on-time deliveries and orders arriving well wrapped and complete, matching expectations and product descriptions. The store earns praise for high-quality items across categories, including sturdy mattresses for cots and carpets that meet order specifications, with customers noting items arrive in good condition and as described. Customer service and communication regarding delivery conditions are highlighted as strong, with responsive updates and deadlines respected, while the ease of shopping and the positive experience of receiving items are repeatedly mentioned. Overall, customers value Wesco for dependable delivery, clear product quality, and a smooth purchasing experience.
All reviews
C
Rating: 5 out of 5
Very good. Fast delivery and compliant product
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C
Rating: 5 out of 5
Very good and fast
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G
Rating: 5 out of 5
Excellent products as per the site!
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A
Rating: 1 out of 5
Damaged table
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Response from Wesco
Hello,
We sincerely regret this incident and are sorry to learn that your table arrived damaged.
Your request has been processed by our after-sales service. A new table top is being sent to you to replace the damaged item as soon as possible.
Have a nice day
We sincerely regret this incident and are sorry to learn that your table arrived damaged.
Your request has been processed by our after-sales service. A new table top is being sent to you to replace the damaged item as soon as possible.
Have a nice day
M
Rating: 5 out of 5
Everything is perfect
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M
Rating: 5 out of 5
Fast delivery, great customer service, product as described on the site
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A
Rating: 1 out of 5
Chaos at the post office regarding the package not fitting in the mailbox because the package was damaged by the carrier. The poorly executed package: 5l can in a large box 75 cm high without protection, very poorly executed!
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Response from Wesco
Hello,
We are sincerely sorry to hear about this incident and we completely understand your dissatisfaction with the poor condition of your package upon arrival.
Your comment has been directly forwarded to our logistics department to take the necessary measures for the future.
Have a good day
We are sincerely sorry to hear about this incident and we completely understand your dissatisfaction with the poor condition of your package upon arrival.
Your comment has been directly forwarded to our logistics department to take the necessary measures for the future.
Have a good day
M
Rating: 4 out of 5
Satisfied with this transaction
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M
Rating: 5 out of 5
Nothing
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C
Rating: 5 out of 5
No errors, nothing is missing and equipment in good condition Impeccable order tracking Satisfied
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L
Rating: 1 out of 5
I requested a delivery date in the proposed time slot and I was not informed that it was delayed by a week... it is because I called several times and sent emails that I got information. This does not allow for any organization and the least one can do is to inform in advance and not at the moment it happens
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Response from Wesco
Hello,
We sincerely regret these organizational difficulties and we fully understand your frustration regarding this delivery delay.
After verification, our services sent you an email as soon as the carrier informed us of the failure of the initial delivery attempt, in order to ensure the follow-up of your file. We are however sorry that this information did not reach you sooner and that you had to contact us several times to obtain these details.
Your comments regarding the lack of communication from the carrier have been forwarded to our logistics department to improve the transmission of alerts.
Have a nice day
We sincerely regret these organizational difficulties and we fully understand your frustration regarding this delivery delay.
After verification, our services sent you an email as soon as the carrier informed us of the failure of the initial delivery attempt, in order to ensure the follow-up of your file. We are however sorry that this information did not reach you sooner and that you had to contact us several times to obtain these details.
Your comments regarding the lack of communication from the carrier have been forwarded to our logistics department to improve the transmission of alerts.
Have a nice day
E
Rating: 5 out of 5
Ultra fast delivery and very satisfied with the equipment
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-
Rating: 5 out of 5
Quality product
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E
Rating: 5 out of 5
Fast delivery on the desired date.
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E
Rating: 5 out of 5
Nothing
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P
Rating: 3 out of 5
Extremely long reception time for certain items. And a product that does not meet our expectations!
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Response from Wesco
Hello,
We sincerely apologize for these extremely long reception times. We encountered supply constraints on certain products in your order, which unfortunately delayed their delivery.
Regarding your dissatisfaction with one of the items, please know that a specific response has been provided by our services to discuss this product with you.
Have a nice day
We sincerely apologize for these extremely long reception times. We encountered supply constraints on certain products in your order, which unfortunately delayed their delivery.
Regarding your dissatisfaction with one of the items, please know that a specific response has been provided by our services to discuss this product with you.
Have a nice day
G
Rating: 5 out of 5
perfectly meets my expectations
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C
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
I am very satisfied as with every order, nothing more to say except perfect!!
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E
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very good, timely delivery and quality material
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C
Rating: 5 out of 5
Great for future kindergarten entries
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S
Rating: 5 out of 5
Very nice products and top guarantee
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H
Rating: 5 out of 5
Real-time package reception.
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G
Rating: 5 out of 5
perfect transaction
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A
Rating: 4 out of 5
I often order from Wesco because they have suitable items of superior quality
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R
Rating: 5 out of 5
TB fast delivery
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I
Rating: 4 out of 5
it went well but it is preferable to call to schedule the delivery under the best conditions
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M
Rating: 1 out of 5
Hello, I am dissatisfied because the package was not delivered on the scheduled date, so no one was present at the school and the delivery was thrown over the gate !!!!!!!!!
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Response from Wesco
Hello,
We sincerely regret this incident and we fully understand your dissatisfaction regarding the delivery delay and the unacceptable conditions of your package's drop-off.
Please know that your comment has been directly forwarded to our transport service to raise the issue with the carrier and to initiate awareness actions.
If you notice any breakage or damaged material as a result of this package being thrown, we invite you to immediately file a complaint using our online form: https://www.wesco.fr/requests/request/search. Our teams will handle your case as soon as possible.
Have a nice day
We sincerely regret this incident and we fully understand your dissatisfaction regarding the delivery delay and the unacceptable conditions of your package's drop-off.
Please know that your comment has been directly forwarded to our transport service to raise the issue with the carrier and to initiate awareness actions.
If you notice any breakage or damaged material as a result of this package being thrown, we invite you to immediately file a complaint using our online form: https://www.wesco.fr/requests/request/search. Our teams will handle your case as soon as possible.
Have a nice day
M
Rating: 1 out of 5
An item was damaged upon receipt
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Response from Wesco
Hello,
We sincerely regret this incident and are sorry that one of your items arrived damaged.
We inform you that a personalized response has been provided by our after-sales service to resolve this situation as quickly as possible.
If you have any further details or documents to send us, you can at any time complete your file via our online form: https://www.wesco.fr/requests/request/search.
Have a nice day
We sincerely regret this incident and are sorry that one of your items arrived damaged.
We inform you that a personalized response has been provided by our after-sales service to resolve this situation as quickly as possible.
If you have any further details or documents to send us, you can at any time complete your file via our online form: https://www.wesco.fr/requests/request/search.
Have a nice day
S
Rating: 5 out of 5
very good
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M
Rating: 4 out of 5
fast delivery
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M
Rating: 3 out of 5
good delivery but no consideration of additional delivery information regarding the reopening date
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Response from Wesco
Hello,
Thank you for your feedback regarding the quality of your delivery.
We sincerely apologize for this lack of coordination. We regret that the carrier was unable to take into account the reopening date that you had indeed provided at the time of your order.
Your comments are immediately forwarded to our transport service to prevent this kind of oversight from happening again with our providers.
Have a nice day
Thank you for your feedback regarding the quality of your delivery.
We sincerely apologize for this lack of coordination. We regret that the carrier was unable to take into account the reopening date that you had indeed provided at the time of your order.
Your comments are immediately forwarded to our transport service to prevent this kind of oversight from happening again with our providers.
Have a nice day
R
Rating: 5 out of 5
Good responsiveness and communication regarding delivery conditions. Deadline respected.
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F
Rating: 5 out of 5
Impeccable articles
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E
Rating: 4 out of 5
The equipment arrived slightly damaged. I will make a complaint.
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M
Rating: 5 out of 5
Fast delivery, package well wrapped
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C
Rating: 5 out of 5
Fast and good products.
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M
Rating: 5 out of 5
product security issue
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