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A
Rating: 5 out of 5
Careful and fast delivery. Good listening and communication from customer service.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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A
Rating: 5 out of 5
Good product
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A
Rating: 4 out of 5
Order compliant Nickel balls Delivery time very good I do not give 5 stars because of the choice of the delivery company: CHRONOPOST, a bunch of idiots
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A
Rating: 3 out of 5
Not very explicit ...
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A
Rating: 2 out of 5
Fast delivery, nothing to say.
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A
Rating: 5 out of 5
Nothing to report.
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A
Rating: 5 out of 5
Fast reception
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A
Rating: 5 out of 5
Very good. Except for the package tracking which was difficult to understand.
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A
Rating: 5 out of 5
Very well packaged and delivered very quickly; Perfect!! I recommend.
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A
Rating: 5 out of 5
Simple and easy navigation. Quick processing and delivery of my order
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A
Rating: 5 out of 5
Order received very quickly
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A
Rating: 5 out of 5
10/10. Speed of dispatch
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A
Rating: 4 out of 5
Very good site, easy navigation. Too bad the price is not displayed with VAT included and quite expensive.
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A
Rating: 5 out of 5
Very fast package reception
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A
Rating: 5 out of 5
Order delivered quickly, impeccable, I recommend
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
As always, quality and pleasant
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A
Rating: 5 out of 5
Very satisfied, received earlier than expected, super quality delivery.
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A
Rating: 2 out of 5
Very bad delivery service.
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Response from Wesco
Hello, thank you for your feedback. We apologize for the bad experience you had. Customer feedback allows us to reflect and improve, as the quality of our services and customer satisfaction are our priorities. Please feel free to detail how the delivery service disappointed you, so that we can address it and provide our customers with an optimal delivery experience. We hope to see you again on our site and wish you a good day.
A
Rating: 5 out of 5
Perfect
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A
Rating: 3 out of 5
Correct navigation, impeccable delivery but disappointed by the items bought in duplicate for two birthdays, unfortunate for me!
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A
Rating: 4 out of 5
Received later than expected but very happy with my purchase
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A
Rating: 5 out of 5
Excellent
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A
Rating: 3 out of 5
You cannot validate the requested quote directly on the site. Wrong delivery address!!!!
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A
Rating: 5 out of 5
I am delighted with my order
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A
Rating: 5 out of 5
Great for little ones
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A
Rating: 4 out of 5
Quality material, order arrived quite quickly. However, I would have liked to have order tracking by email like other sites do. Other than that, everything is perfect
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Compliant article and super fast delivery
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A
Rating: 2 out of 5
Error on the order and arrival of mismatched products.
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Response from Wesco
Hello and thank you for taking the time to give us feedback. We understand your disappointment in receiving the wrong package out of the three you were expecting. We sincerely apologize for the inconvenience caused. We thank you for contacting us, allowing us to offer you a solution to correct this problem. As agreed with our customer service, we will send you the correct product along with a prepaid label so you can return the wrong package at our expense. We hope this solution works for you and that you will give WESCO another chance. Have a nice day.
A
Rating: 4 out of 5
I am satisfied with the products from the site.
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A
Rating: 5 out of 5
Delivered quickly and very good quality.
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A
Rating: 5 out of 5
Top-notch.
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A
Rating: 5 out of 5
Perfect. Good quality, our daughter loves it.
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A
Rating: 5 out of 5
Great, I am delighted with my purchase.
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A
Rating: 5 out of 5
Very good products but just a bit expensive after all.
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A
Rating: 5 out of 5
Easy to use.
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A
Rating: 2 out of 5
Nothing was normal about this order even if everything ended very well! I did not receive a confirmation email for my order. I was not informed of the delivery either by Wesco or by the carrier, fortunately we were present. Curious, right? Marie-Odile Blanvillain
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A
Rating: 5 out of 5
Everything needed for nurseries. Solid, eco-friendly materials, mostly made in France and at a reasonable price. Simple and fast orders.
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Rating: 5 out of 5
Nothing to report.
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