Customer reviews of Wesco

9 /10

Based on 15 083 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 472 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

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Acheteur Vérifié

Published on 06/03/2022 à 19h00 following a purchase from 21/02/2022

Perfect

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Acheteur Vérifié

Published on 06/03/2022 à 16h50 following a purchase from 20/02/2022

Very good, fast delivery

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Acheteur Vérifié

Published on 06/03/2022 à 09h59 following a purchase from 23/02/2022

Very fast, well packaged, no issues with receiving the items.

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Acheteur Vérifié

Published on 06/03/2022 à 08h44 following a purchase from 21/02/2022

The item arrived damaged in several places and one board was broken! I am very disappointed because I paid extremely dearly for it, €370.

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Response from Wesco Published on 07/03/2022

Hello and thank you for alerting us to the defective nature of the product received. We are particularly concerned about the quality of our products and this service does not meet our commitments in this regard. Our customer service has received your complaint and should provide you with a response during this week. We hope to see you again soon on our site. Have a nice day.

Acheteur Vérifié

Published on 06/03/2022 à 07h51 following a purchase from 23/02/2022

Delivered 2 days before the agreed date. Fortunately, someone was present to receive the package.

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Acheteur Vérifié

Published on 05/03/2022 à 18h37 following a purchase from 22/02/2022

Very good

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Acheteur Vérifié

Published on 05/03/2022 à 17h19 following a purchase from 24/02/2022

Delivery within the announced timeframe, good

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Acheteur Vérifié

Published on 05/03/2022 à 14h08 following a purchase from 24/02/2022

Hello, Navigation is easy.

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Acheteur Vérifié

Published on 05/03/2022 à 13h50 following a purchase from 25/02/2022

The order and delivery always go very well. The delivery is always faster than the time indicated when ordering... that's great!

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Acheteur Vérifié

Published on 05/03/2022 à 11h37 following a purchase from 26/02/2022

Perfect nanny

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Acheteur Vérifié

Published on 05/03/2022 à 09h29 following a purchase from 19/02/2022

The bunk arrived defective. After a week, I still have no news from customer service... unacceptable!

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Response from Wesco Published on 07/03/2022

Hello and thank you for alerting us through this channel regarding your disappointment with this order. We apologize for the defective nature of the product received. Our customer service teams are doing their best to respond to requests as quickly as possible. They should provide a response to your complaint this Monday, March 7. We hope that despite this inconvenience, you will trust WESCO for your future purchases. Have a nice day.

Acheteur Vérifié

Published on 04/03/2022 à 09h10 following a purchase from 20/02/2022

Fast and efficient

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Acheteur Vérifié

Published on 03/03/2022 à 19h25 following a purchase from 12/02/2022

Hello, I am a Childcare Assistant. Wesco is always a guarantee of quality in terms of products.

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Acheteur Vérifié

Published on 03/03/2022 à 16h04 following a purchase from 22/02/2022

The package containing the 4 legs and 4 wheels was open, I refused it, it only contained 4 legs and 3 wheels.

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Response from Wesco Published on 07/03/2022

Hello and thank you for alerting us this way. We are sorry to see that your order was delivered incomplete and we apologize for this error. To date, our customer service has not received any complaint from you, so I invite you to contact them by email at [email protected]. Our teams will ensure to provide you with a solution as soon as possible. Despite this unsuccessful experience, we hope to see you again soon on our site. Have a good day.

Acheteur Vérifié

Published on 03/03/2022 à 15h40 following a purchase from 17/01/2022

The products are of quality fortunately, but 1 month and a half to receive items that were supposed to be in stock is a bit long. I had to go fishing for information myself after 3 weeks, the customer service did not communicate anything to me before that date.

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Acheteur Vérifié

Published on 03/03/2022 à 13h56 following a purchase from 19/02/2022

Fast delivery, products conform but still have small defects despite the price!

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Acheteur Vérifié

Published on 03/03/2022 à 12h21 following a purchase from 22/02/2022

Very good

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Acheteur Vérifié

Published on 03/03/2022 à 10h50 following a purchase from 22/02/2022

Order reviewed quickly

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Acheteur Vérifié

Published on 02/03/2022 à 15h28 following a purchase from 18/02/2022

The product is very well packaged and the delivery time is respected

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Acheteur Vérifié

Published on 02/03/2022 à 09h28 following a purchase from 16/02/2022

No issues with the delivery which was made on time. Product delivered in accordance with the order, careful and attentive, I recommend +++

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Acheteur Vérifié

Published on 01/03/2022 à 13h58 following a purchase from 29/01/2022

Fast, responsive customer service

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Acheteur Vérifié

Published on 01/03/2022 à 12h05 following a purchase from 23/02/2022

Very good

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Acheteur Vérifié

Published on 01/03/2022 à 10h38 following a purchase from 10/02/2022

Serious site

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Acheteur Vérifié

Published on 01/03/2022 à 09h14 following a purchase from 16/02/2022

Pleasant and serious site

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Acheteur Vérifié

Published on 01/03/2022 à 09h06 following a purchase from 16/02/2022

Very good site, everything needed for children. Delivery is generally fast.

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Acheteur Vérifié

Published on 01/03/2022 à 08h58 following a purchase from 17/02/2022

Fast delivery, quality items. Delighted with my purchase!

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Acheteur Vérifié

Published on 28/02/2022 à 20h18 following a purchase from 16/02/2022

Good

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Acheteur Vérifié

Published on 28/02/2022 à 18h06 following a purchase from 02/02/2022

Beautiful site, very complete catalog, fast delivery.

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Acheteur Vérifié

Published on 28/02/2022 à 14h50 following a purchase from 22/02/2022

Perfect!

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Acheteur Vérifié

Published on 28/02/2022 à 08h36 following a purchase from 15/02/2022

Very good service. Delivery made on the scheduled date. Quality products.

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Acheteur Vérifié

Published on 28/02/2022 à 08h32 following a purchase from 15/02/2022

Very clear site. Easy to place an order and received quickly. Items conform to the description. Satisfied

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Acheteur Vérifié

Published on 28/02/2022 à 06h41 following a purchase from 15/02/2022

Fast and efficient

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Acheteur Vérifié

Published on 27/02/2022 à 20h01 following a purchase from 21/02/2022

Very satisfied with my order, very fast delivery.

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Acheteur Vérifié

Published on 27/02/2022 à 18h41 following a purchase from 19/02/2022

Mediocre delivery

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Acheteur Vérifié

Published on 27/02/2022 à 17h31 following a purchase from 21/02/2022

Super fast simple good measure

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Acheteur Vérifié

Published on 27/02/2022 à 15h34 following a purchase from 21/02/2022

Super responsive, fast delivery

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Acheteur Vérifié

Published on 27/02/2022 à 15h11 following a purchase from 21/02/2022

Fast and compliant. Thank you

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Acheteur Vérifié

Published on 27/02/2022 à 14h44 following a purchase from 18/02/2022

The products are very good but one of the ordered boards arrived damaged because the tape on the box was partly on the poster.

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Acheteur Vérifié

Published on 27/02/2022 à 13h39 following a purchase from 21/02/2022

The site is very attractive, products are sometimes out of stock but it remains reasonable. Prices are high but made in France. Delivery was top received 5 days before the expected date, packaged with great care.

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Acheteur Vérifié

Published on 27/02/2022 à 11h11 following a purchase from 19/02/2022

very good site easy to use

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