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A
Rating: 4 out of 5
Good manufacturing, bright colors...
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 084 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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A
Rating: 5 out of 5
For my grandson
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A
Rating: 3 out of 5
2 packages out of 3 with broken contents. I am still waiting for the replacement while I needed these items so I find myself penalized. One item broke after only 3 uses (empty and apple slicer). Really disappointed with this order. I have lost time and money.
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A
Rating: 1 out of 5
3rd order, 3rd product with a manufacturing defect. Customer service not responsive enough!!
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Response from Wesco
Hello and thank you for your feedback. Our customer service is doing what is necessary to send you compliant and quality parts. As Christmas approaches, the excitement is palpable but our teams are doing their utmost to respond as quickly as possible. We are sincerely sorry that you have encountered quality issues multiple times and we apologize for that. Have a nice day.
A
Rating: 1 out of 5
Unfortunately, Wesco takes advantage of its excellent reputation in terms of product quality to mislead its customers about a so-called Club "ADVANTAGE" Premium card.
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Response from Wesco
Hello and thank you for sharing your dissatisfaction with us. First of all, we sincerely apologize. Your experience has allowed us to identify an inconsistency in our communication about the Advantage club and we thank you for that. Our customer service has offered you a commercial gesture which we hope will alleviate your disappointment regarding the Wesco brand. Your satisfaction remains our priority and we hope you will give us a second chance by returning to our site soon. Have a nice day.
A
Rating: 4 out of 5
very good order but weak packaging
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A
Rating: 5 out of 5
fast order and well-arrived package
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A
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
Item conforms to what I was looking for, of very good quality. Fast shipping, clear tracking of the package. Nothing to complain about.
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A
Rating: 3 out of 5
Quality service to improve
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A
Rating: 5 out of 5
Order received without delay.
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A
Rating: 5 out of 5
Very responsive, possibilities for exchanges in case of a reference error, deliveries on time with well done packaging.
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A
Rating: 2 out of 5
Concern about a product reported on Sunday... it is now Thursday and no callback or email from them. The products are good but the customer service leaves much to be desired... My daughter will probably have a damaged Christmas gift
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Response from Wesco
Hello and thank you for your feedback. Your file is being processed by our customer service which is proceeding with an exchange of the item. We apologize for the inconvenience caused. As Christmas approaches, activity intensifies and our teams do their best every day to provide a quick response. We thank you for your patience so far and hope to have the opportunity to see you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
very good, everything is impeccable
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A
Rating: 5 out of 5
Very good as usual
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A
Rating: 5 out of 5
Very faithful toys to the expectations. I hope they will please for Christmas.
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A
Rating: 2 out of 5
Delivery of the wrong product which apparently does not exist in the catalog (the description - including on the order form or invoice being incorrect: it is not 3 in 1 glue varnish but 4 in 1 Pouring. Tedious return for refund
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Response from Wesco
Hello and thank you for your feedback. Your file is being processed by our customer service for a refund to be made. We apologize for this designation error. We thank you for your cooperation and patience. We hope you will give us a second chance by returning to our site next time. Have a nice day.
A
Rating: 5 out of 5
Simple delivery by post
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A
Rating: 5 out of 5
very good quality standards
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A
Rating: 5 out of 5
Very easy to navigate the site. It offers all the necessary childcare materials at attractive prices, cheaper than on other sites.
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A
Rating: 5 out of 5
Very satisfied with my order, the delivery was made on time. The items are in accordance with what is indicated on the site.
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A
Rating: 4 out of 5
Easy to use site. Very good products.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Easy to use site
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A
Rating: 4 out of 5
Delivery in two parts
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A
Rating: 5 out of 5
Good product, easy
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A
Rating: 5 out of 5
Very satisfied with my purchase
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A
Rating: 5 out of 5
As always, a fast delivery and well-packaged products.
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A
Rating: 5 out of 5
Nothing to complain about as usual
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A
Rating: 5 out of 5
Fast and careful delivery
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A
Rating: 4 out of 5
Overall satisfied
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 4 out of 5
Easy internet navigation
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 4 out of 5
Quality items that you can't find elsewhere. However, I find the prices sometimes very high.
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A
Rating: 5 out of 5
Nothing to complain about
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A
Rating: 5 out of 5
Very good site
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A
Rating: 4 out of 5
A bit difficult to navigate the site. Some items are a bit expensive. Delivery was rather quick and well-packaged.
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
The site is very clear!!
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