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A
Rating: 5 out of 5
Nothing to report.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 084 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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Rating: 5 out of 5
Very fast and well-tracked shipping
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Rating: 5 out of 5
Easy and intuitive site.
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A
Rating: 4 out of 5
Using huge packaging for such a light and small order is irresponsible.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
The site is super easy, the delivery perfect and the products too
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A
Rating: 4 out of 5
Nothing to report.
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A
Rating: 5 out of 5
Very practical
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A
Rating: 5 out of 5
Quality products and perfect delivery.
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A
Rating: 5 out of 5
In accordance with the description and delivered within the announced deadlines
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Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Delivery faster than expected. Price quite high but item is confirmed and of good quality nonetheless.
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A
Rating: 5 out of 5
Fast delivery and product meets expectations
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A
Rating: 5 out of 5
I love it and my children are very happy! The rug is good quality and delivery is fast and always provides very precise package information.
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Rating: 5 out of 5
Delighted with my purchases, fast shipping and good communication
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Rating: 5 out of 5
Good
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Rating: 4 out of 5
Very good products but still a bit expensive for a childminder who does not work in a collective setting like I do.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
satisfied
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Rating: 5 out of 5
my purchase meets my expectations. The packaging is careful. The package arrived earlier than expected.
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Rating: 5 out of 5
Very good, impeccable service
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Rating: 4 out of 5
Good site
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Rating: 5 out of 5
Smooth navigation and well-detailed product. Interesting prices.
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A
Rating: 5 out of 5
Perfect, adorable delivery person, top quality I recommend!!!
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Rating: 5 out of 5
Very good quality products, sturdy and practical. Nice colors. Our son loves his cocoon bed, and so do we because our little boy can be independent in getting up and going to bed, the bed is very comfortable and excellently made. The dental bibs are perfect, well absorbent and the colors are very bright. The deliveries went perfectly. We highly recommend Wesco and we will return for new purchases.
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A
Rating: 5 out of 5
Fast and careful shipping. It's impeccable.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
good material, to see in use! Very good cardboard and paper packaging
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Rating: 4 out of 5
Very good product
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Rating: 3 out of 5
Between 2 and 3 stars for now... I have a mixed opinion. I submitted my request to customer service via the contact form a few days ago (with my order number etc...) and I'm waiting for their response. My daughter's mattress is 13 cm high but the Wesco mattress cover is only suitable for mattresses that are 10 cm high or less (information not present in the product description at the time of purchase) so I am unable to properly close the cover around my daughter's mattress. Additionally, I still haven't unpacked the second cover (as I ordered 2 identical products) not knowing if I will have to return it to Wesco. It's not easy to use just one cover for daily use. I hope to hear from you soon as my work hours (8am-7pm) do not allow me to contact you easily. Thank you, sincerely, Audrey Defer.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Perfect!
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Rating: 5 out of 5
Very practical site. Home delivery within the given time frame. I recommend
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Rating: 4 out of 5
First time I used Wesco. No issues, I won't hesitate to call on them again if I need to
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Rating: 5 out of 5
Very good product
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Rating: 5 out of 5
Very satisfied.
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Rating: 4 out of 5
Delivery service to be improved. Delivery proposed only on Tuesdays and Thursdays. Not very practical.
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Rating: 5 out of 5
Fast reception.
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Rating: 1 out of 5
I did not receive my order, I am very very angry.
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Response from Wesco
Hello and thank you for sharing your feedback with us. The delivery of your order was estimated for Saturday, 25/09. This estimate can sometimes fluctuate, particularly due to transport. Our carrier does not deliver on non-working days, so your order was ultimately delivered on Monday, 27/09. By ordering from Wesco, you are choosing a French SME whose employees do their utmost to satisfy you and respond more quickly to your needs. We regret that your shopping experience on our site did not meet your expectations. We hope to have the opportunity to see you again in the near future. We remain at your disposal at [email protected]. Have a nice day.
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Rating: 4 out of 5
Simple navigation.
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