Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
Site quite easy to navigate, although filtering by theme can sometimes be a bit tedious and there are many items. Package arrived on time but in poor condition. Repackaged by La Poste... Fortunately, all products were intact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
TB delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Perfect order but colissimo opened and damaged box
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Very good quality baby item. Order shipped quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Quality products, fast delivery, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Very well done, I had no issues with my search.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
I recommend sending careful serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Fast order and well packaged without being excessive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
I received my order and I am satisfied, the only downside is the use of the spinning top, the stick that we insert into the cone spins in vain!!!! So it's complicated to make the whole thing turn.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
A lot of choices on the site, you can find what you are looking for.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/01/2021
The items perfectly match our expectations, however they arrived damaged because they were very poorly packaged, no bubble wrap or polystyrene, the boxes arrived torn!!!!! It's a shame
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Response from Wesco
Hello and thank you for your feedback. We place the utmost importance on the quality of our services and the full satisfaction of our customers. We are sincerely sorry for this situation and extend our sincerest apologies. Our customer service is currently processing your request and is taking the necessary steps to resend the damaged part to you. Nevertheless, we hope to have the opportunity to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Everything was perfect. From the order to the delivery. Very good product quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
Completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Everything went very well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Perfect from order to delivery. High-quality products, consistent with the price level
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Great and reasonable prices during sales.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Satisfied with the product, very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Very satisfied with my order, the site is very clear and easy to navigate. Order received very quickly and perfect delivery. I made a mistake in my order and it only took one email for my order to be corrected. I highly recommend this site for all purchases related to early childhood as the material is of high quality. Thank you again for your understanding and availability. Best regards, Joana Madureira
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/02/2021
Packaging not suitable for the size of the products: boxes too large. Damaged boxes. One product missing but noted as delivered. Apparently, a box was ripped during transport and the product was lost.
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Response from Wesco
Hello and thank you for your feedback. Your order has suffered from the uncertainties of transport and we are sincerely sorry. Our customer service has received your complaint and will contact you very soon. In parallel, we are informing our logistics service of the situation so that they can take the necessary measures to prevent this from happening again. We take great care in preparing our packages and know that we are just as disappointed when they do not arrive in excellent condition. Nevertheless, we hope to have the opportunity to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Order received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Easy search on the site, quality products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2021
Unfortunately not really compatible with the old model of bunk bed (oval feet)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/02/2021
Package picked up at the post office opened, with damaged and missing parts
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Response from Wesco
Hello and thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. Your order has suffered from the uncertainties of transport and we are truly sorry. Our logistics service has been informed of this situation and will take the necessary measures to ensure it does not happen again. We invite you to contact us at [email protected] (including some photos with your complaint) so that a solution can be provided to you. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Perfect. Delivered a week after the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
I recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/12/2020
very delayed order without any information from Wesco. I had to call to find out that the product was out of stock
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Response from Wesco
Hello and thank you for your feedback. We are sorry that you experienced a longer delivery delay than normal and we sincerely apologize. Every day, all our teams are mobilized to ensure product availability. We take note of your feedback to improve our practices. We hope to have the opportunity to see you again soon on our site under better conditions. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Very good, quality products, delivery time may be a bit long depending on the items.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/12/2020
ok very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
Fast shipping, items in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Items received very quickly, perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2021
Navigation is not easy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Fast delivery, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
No problems encountered, fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/02/2021
I have nothing to say about the management of the site, my order went very well, the deadlines were respected. However, regarding the package I received, I am very disappointed with the condition in which I received my package. The first package was all correct but the second one, the box was really damaged already, I suspected that inside it wouldn't be great... and it didn't fail. I ordered 1L paints... and one of the jars simply exploded in the package. Result: the yellow bottle and a quarter emptied. Aside from this bad experience, I am overall satisfied. Maybe improve the sturdiness of the delivery boxes when what we order is heavy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
A lot of choices and good things for children
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