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A
Rating: 5 out of 5
Perfect
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
All reviews
A
Rating: 4 out of 5
Pleasant and easy-to-use site
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A
Rating: 5 out of 5
Quality product. The delivery date was initially too long, and then it was postponed again. I do not take this into account because I imagine that the strike must have had an impact.
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A
Rating: 3 out of 5
Satisfied with the products but delivery times longer than expected. Too bad.
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A
Rating: 5 out of 5
Easy navigation. I found the product I was looking for easily.
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A
Rating: 5 out of 5
fast delivery, product well protected, perfect
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A
Rating: 4 out of 5
Too bad the delivery takes a lot of time (3 weeks is huge compared to Amazon). The delivery window is too wide (3 days!!). It is not specified on the site that the order is delivered only to the foot of the building. The rug meets expectations but I find it very expensive.
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A
Rating: 5 out of 5
perfect, thank you
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A
Rating: 1 out of 5
Customer service is deplorable, over a week to acknowledge a customer service request, 2 weeks later the ticket is still not processed...
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Response from Wesco
Hello and thank you for your feedback. We are sorry to hear about your dissatisfaction. Our customer service has sent you an email to address your request as soon as possible.
A
Rating: 5 out of 5
The site is clear.
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A
Rating: 4 out of 5
No particular problems on the site.
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A
Rating: 5 out of 5
Easy to find what you are looking for. A site where there is everything.
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A
Rating: 5 out of 5
very happy with my order, delivery on time.
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A
Rating: 5 out of 5
Hello. As I still have not received my order, I cannot respond to your satisfaction survey. Best regards, Fabienne Méon.
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A
Rating: 5 out of 5
Great site
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A
Rating: 5 out of 5
It's a shame that prices remain high
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A
Rating: 5 out of 5
The Wesco brand is very professional. The products are very sturdy, the delivery person is very helpful and pleasant, calls before coming. I recommend for professionals and individuals
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A
Rating: 4 out of 5
It's a pity to pay shipping fees when the products (which are indeed of quality) are already quite expensive...
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A
Rating: 5 out of 5
Very good.
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A
Rating: 2 out of 5
I only received 5 packages out of 6 while all 6 have already been paid for. I am still waiting for your news regarding the last delivery.
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Response from Wesco
Hello and thank you for your feedback. We are sorry to hear that part of your order was missing. Our customer service has sent you a form to complete in order to provide a solution to your issue. Please feel free to get back to them.
A
Rating: 4 out of 5
Faster delivery than expected. Baby has been sleeping since birth. Very practical.
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A
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
Order delivered quickly. Service without problems.
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A
Rating: 5 out of 5
Great and consistent
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A
Rating: 5 out of 5
Perfect, very cute doll
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A
Rating: 5 out of 5
Consistent with my order, nothing to say, top!
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A
Rating: 4 out of 5
Satisfactory
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A
Rating: 5 out of 5
Quality product!!
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A
Rating: 5 out of 5
Impeccable bibs and the packaging box is nice
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Delivery earlier than expected, the delivery person called me the day before to inform me. He called me on the same day to warn me of his arrival a few minutes later. Efficient! Product consistent with my order. I am satisfied!
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A
Rating: 4 out of 5
Lack of loyalty benefits
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A
Rating: 5 out of 5
Despite a disagreement on the purchase date, the planned shipping date was postponed to the end of March while the kit was ordered on December 8. Upon my insistence, Wesco was able to meet its commitments. Thank you for my little twins
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A
Rating: 5 out of 5
Delivery time a bit long
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A
Rating: 5 out of 5
Easy order, fast shipping
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A
Rating: 5 out of 5
Thank you, the deadline respected my request regarding the delivery day. No delivery problems and the figurines are consistent with the proposed product, I recommend!
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A
Rating: 5 out of 5
Very satisfied with this site, fast delivery, no issues
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A
Rating: 5 out of 5
Very satisfied with the sleeping bag, good quality and color of the fabric. I highly recommend it. I just ordered a second one.
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A
Rating: 4 out of 5
Good products, very poorly designed website, but once in the cart everything works correctly. High-quality products, fast delivery although not announced (contacted by the delivery person (Heppner) on the day of delivery.
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A
Rating: 5 out of 5
Very easy to use site.
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