Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

All reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2018
Very good product but received with a 1-month delay!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2019
It's a shame that we have to pay shipping fees for each order because when I saw the size of the bricks, I thought I should have ordered 2 kits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Excellent quality products
Very satisfied with my purchases.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
easily accessible
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2019
Serious site and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2019
article that corresponds to my search
impeccable delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Great! Order shipped quickly 2 weeks before the scheduled date!!! Perfect packaging and very good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Package in good condition received within the announced timeframe. Many quality toys.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
Very good site with quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Clear and simple
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2019
Good site, good ergonomics
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Very nice quality. A few additional descriptions would have allowed me to choose better.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Lots of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Complete and easy-to-use site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2019
I stumbled upon this site by chance.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/01/2019
Out of three items (2 books and one educational fabric calendar), one book is very damaged. There seems to be a cutter mark on the edge...
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Response from Wesco
Hello and thank you for your feedback. We attach great importance to the quality of our products and the full satisfaction of our customers. That is why we invite you to contact the after-sales service for any questions at [email protected]
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Rug conforms to the order, received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2019
Delighted with my entire order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Well-made site. Clear and easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
GOOD
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/01/2019
Very attractive site but I am extremely disappointed!! Delivery scheduled between the 17th and the 21st, I finally received my items on the 24th. I ordered 2 cots and 2 sheets, one of the cots is completely bent (this is not due to delivery, the box is intact.)
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Response from Wesco
Hello and thank you for your feedback. Despite all the attention we pay to providing you with deliveries at your convenience, we could not deliver without your presence. Regarding the quality of the cot, we invite you to contact the after-sales service at [email protected] and we will handle your request as soon as possible. When products are defective, return shipping costs are on us.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/12/2018
No problem with the received material. Delivery date not respected.
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Response from Wesco
Hello and thank you for your feedback. Your packages were indeed sent the day before the indicated day. We hope this did not cause you any inconvenience and we hope to see you again soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
Simple and effective
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/01/2019
Not having received my order to date and after several phone calls, I was informed that the delivery person came to my home but could not leave the package claiming that the person who would have received it was not expecting any order. This supposedly happened during his two visits while I saw no one and received no notice or phone call from the delivery person. I contacted the carrier (the very unpleasant lady) who insisted that a notice had been left in the mailbox... The delivery is rescheduled for the 24th but on that date and until February 10th, I am abroad. So I canceled this order and kindly ask you to process my refund. Best regards, Christian Chauvet
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Response from Wesco
Hello and thank you for your feedback. Despite all the attention we pay to your orders, it happens that the transport does not meet our expectations. Your feedback allows us to implement corrective improvement actions, and we thank you for that. We hope to see you again soon on our site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
Can improve
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2019
very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2019
Good products at reasonable prices, fast delivery and upstairs!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2019
Magnificent. I bought the rug 4 years ago. It hasn't changed. Quality. The complete cushions for learning colors. Great. I am an approved nanny. Thank you Wesco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Good quality products, arrived quickly. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Reliable site, commitments respected. I am completely satisfied with Wesco. One feedback to pass on to Wesco: the delivery by La Poste in colissimo was not in accordance with what was announced. Message from La Poste announcing delivery on a specific day at a time slot set by La Poste itself. The delivery did not take place, I waited in vain. And then, I received a slip from the Colissimo service saying that the package could not be delivered to me because I was absent! Then, a second presentation scheduled by La Poste took place the next day. There, while the package was supposed to be delivered to me against signature, La Poste did not ring my doorbell and left the package with the caretaker of my residence. Thank you for passing this malfunction of the Colissimo service to Wesco.
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Response from Wesco
We thank you for your review. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
I am happy I received it even before the expected date thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2019
Not always very functional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Thank you for existing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2019
always a reference
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Very good site. Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Very satisfied with the Wesco site. The only downside is the carrier Régis Martelet who delivered my order with difficulty!
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