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V
Rating: 4 out of 5
Expensive product but of good quality
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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C
Rating: 5 out of 5
Perfect
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-
Rating: 5 out of 5
perfect
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T
Rating: 5 out of 5
Product conforms and is of quality. Fast shipping.
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M
Rating: 5 out of 5
Product as described. Fast delivery
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C
Rating: 5 out of 5
It completely meets my expectations. The green color I chose is really beautiful.
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C
Rating: 5 out of 5
Delivery in accordance with my order, within a reasonable timeframe.
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D
Rating: 5 out of 5
good product
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M
Rating: 5 out of 5
fast support and delivery
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E
Rating: 5 out of 5
SATISFIED
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C
Rating: 5 out of 5
quality products, fast delivery and good value for money!
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M
Rating: 4 out of 5
Perfect!
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N
Rating: 4 out of 5
Order well received in the indicated time. Too bad there is a large box for 3 small books + 1 larger one. They were moving around inside... Have a good day. N. PÈRE
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A
Rating: 5 out of 5
Serious company
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S
Rating: 5 out of 5
good quality fitted sheets
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M
Rating: 1 out of 5
Endless order processing, item that does not work, return request still not processed. They sell made in China items at gold prices, nonexistent service. Shameful. I will no longer deal with them.
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Response from Wesco
Hello and thank you for sharing your feedback regarding your order. We are sorry that the item received does not work and we sincerely apologize. Our customer service has taken charge of your complaint and is proceeding with the exchange of the product. Wesco has been a major player in early childhood for 50 years. Thus, all products presented on our site (regardless of the country of origin) meet the current European quality and safety standards. In 2024, 91% of our partners were European and 69% of our products were manufactured in Europe. Our quality service also conducts regular checks to ensure compliance of each reference. Our prices cannot compete with those of some players less concerned about standards. However, our prices reflect our commitments to quality, safety, trust relationships with our suppliers, and respect for the work of our employees. We regret that your experience on our site did not meet your expectations and hope to demonstrate our commitments and the seriousness of our French company during your next order. Have a nice day.
L
Rating: 5 out of 5
nice
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S
Rating: 5 out of 5
Quality material. Well packaged. Fast delivery
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M
Rating: 1 out of 5
Package not received apparently, the carrier contacts me unsuccessfully for delivery while I am still waiting for a call!
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Response from Wesco
Hello and thank you for taking the time to leave a review. According to the delivery tracking of your package, your order should arrive today. We hope it will bring you complete satisfaction and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
M
Rating: 5 out of 5
equipment for early childhood adapted for toddlers in the nursery
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M
Rating: 5 out of 5
Super practical bibs and very good size for little ones
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P
Rating: 5 out of 5
quality items, fairly quick delivery
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I
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
I find it very good
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U
Rating: 3 out of 5
fast delivery and products in good condition even if one product does not match the image on the site
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sorry for this difference between our site and the product received. There has indeed been a change on the supplier side. We are doing what is necessary to ensure that the visual of our product sheet is in line with reality and that there are no surprises for future buyers. We thank you in advance for your understanding and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
-
Rating: 5 out of 5
FAST DELIVERY. GOOD COMMUNICATION. RESPONSIVE IN CASE OF PROBLEM.
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C
Rating: 4 out of 5
good customer service. Responsiveness.
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R
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Always good quality childcare material, the quality is excellent. Too bad the legs of the beds no longer have the same shape, making it impractical to fit them with the old ones during storage.
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M
Rating: 5 out of 5
Very happy. My order was well packaged and it arrived quite quickly.
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N
Rating: 5 out of 5
Good products! I recommend.
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-
Rating: 5 out of 5
Item in accordance with the description. Fast delivery
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T
Rating: 5 out of 5
Very fast delivery
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A
Rating: 4 out of 5
Fast and careful delivery
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A
Rating: 5 out of 5
I am always very satisfied with my Wesco orders. Quality materials and textiles, durable over time. I recommend.
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C
Rating: 5 out of 5
quality chair and careful shipping
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A
Rating: 5 out of 5
fast delivery
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T
Rating: 2 out of 5
I did not receive my package
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Response from Wesco
Hello, and thank you for taking the time to leave a review. We are sorry for the delivery delay you experienced and we sincerely apologize. According to the carrier's tracking, your package was indeed delivered on 17/10. We hope that the products received bring you complete satisfaction despite this setback. We hope to see you soon on wesco.fr and have the opportunity to offer you a fully satisfying experience during your next order. Have a nice day.
C
Rating: 5 out of 5
Thank you
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-
Rating: 5 out of 5
Perfect !!
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