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M
Rating: 5 out of 5
Professional.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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M
Rating: 5 out of 5
My son loves it!
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S
Rating: 5 out of 5
Quality products.
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L
Rating: 5 out of 5
Very easy order on the e-shop; fast delivery.
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K
Rating: 4 out of 5
Delivery was scheduled for a day when I was not available. It was specified on the order, I had to call to reschedule.
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A
Rating: 5 out of 5
Fast delivery.
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H
Rating: 4 out of 5
Quality items, well packaged, well-constructed site. Thank you Wesco. Mediocre delivery from DHL with tracking information not provided in 3 steps.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We appreciate your trust and loyalty to Wesco. We are particularly pleased to read your satisfaction regarding the quality of our products and our site. This values the work and commitment of our teams on a daily basis. However, we regret that the delivery tarnished this very positive feedback. We will forward your delivery experience to the logistics service, which will take the necessary steps with the concerned carrier to clarify any potential technical issues with the tracking of packages. We hope to have the pleasure of seeing you again soon on wesco.fr. Have a great day.
S
Rating: 5 out of 5
I didn't have any issues.
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V
Rating: 4 out of 5
Nothing to report from a particular perspective.
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A
Rating: 5 out of 5
The site is rich in products, quality is present, fast and careful shipping.
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J
Rating: 5 out of 5
Hello, I recommend the WESCO product and delivery.
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J
Rating: 4 out of 5
Navigation on the site is not always easy, I had to call.
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S
Rating: 5 out of 5
I am very satisfied with this site. Fast delivery and on time. Searching on the site is super simple.
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S
Rating: 5 out of 5
Perfect!
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E
Rating: 5 out of 5
Nothing to report.
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S
Rating: 5 out of 5
Never disappointed by Wesco, being a professional in early childhood, more than a sure value.
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E
Rating: 5 out of 5
I ordered 2 bunk beds, I am very satisfied, I received them very quickly. I will place another order soon.
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N
Rating: 5 out of 5
Very good material.
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C
Rating: 5 out of 5
Speed of shipping. However, the image of the game box on the site did not match the one I received, which was more recent. (I was looking for the old version)
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A
Rating: 5 out of 5
Very nice item. Very happy with the product. I recommend it.
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M
Rating: 5 out of 5
Very good value for money, fast and complete shipping. I highly recommend.
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A
Rating: 4 out of 5
The delivery took place earlier than I had requested, as I was away from home. Fortunately, the delivery person came back when I returned, as I would not have been able to pick it up at the agency.
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H
Rating: 5 out of 5
Very very happy, thank you.
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S
Rating: 5 out of 5
Simple and quick for everything.
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L
Rating: 4 out of 5
not always very intuitive. did not work several times.
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Response from Wesco
Hello and thank you for this feedback. To improve our services, could you tell us what aspect you encountered a blockage? Thank you in advance.
A
Rating: 4 out of 5
simple and readable
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J
Rating: 5 out of 5
I am very satisfied with the product. The only thing I could criticize is that I was not informed that my order had been dropped off at the pickup point. After the first request for feedback, in doubt, I went there and I was right. Other than that, everything is perfect.
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E
Rating: 5 out of 5
Navigation on the site is smooth, you find what you are looking for. Delivery times are compliant as well as the products received.
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H
Rating: 5 out of 5
Accessible site and delivery time respected and reasonable, good products overall.
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B
Rating: 4 out of 5
Variety of choices and quality products, it's a shame that the price is high regardless of the item, which significantly impacts the budget of nurseries, limiting the possibility of buying few items due to high prices. Otherwise, top quality!
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B
Rating: 4 out of 5
FAST
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M
Rating: 5 out of 5
Ultra-fast delivery. Awesome!!
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R
Rating: 3 out of 5
Not satisfied with the delivery which was not made to my home as requested at the time of order. People were present at home on the day. They had to go to the post office. For me, this is unacceptable. I have already done this on your site without any problem!!!!
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sorry to read your review and regret that the delivery service was a source of disappointment. Our logistics service will pass the information to the concerned carrier to ensure that future deliveries meet the contractual provisions. This situation remains independent of our will, and it is difficult for us to identify retrospectively the circumstances under which the delivery person presented themselves at your home. We still hope that you will remain loyal to us by visiting our site again soon. Have a nice day.
A
Rating: 5 out of 5
Fast delivery
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L
Rating: 5 out of 5
satisfied
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L
Rating: 4 out of 5
All operations went smoothly. Choice of catalog, ordering, delivery, customer service contact. It's a shame that discounts are not applied over time with orders; loyalty is not rewarded.
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A
Rating: 5 out of 5
The quality of the ordered material is very satisfactory.
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C
Rating: 5 out of 5
Practical, fast, impeccable delivery.
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A
Rating: 4 out of 5
Free delivery faster than expected, so very good
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V
Rating: 5 out of 5
Practical navigation
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