Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

M
moi P.
Rating: 5 out of 5
following a purchase from 24/12/2024
Fast good efficient material
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Michael P.
Rating: 5 out of 5
following a purchase from 19/12/2024
1001 Hobbies have an excellent range of model figures,, very impressive range Great customer service too; smooth & safe delivery, notification and tracking updates much appreciated. Highly recommend ,
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Gennaro C.
Rating: 5 out of 5
following a purchase from 14/11/2024
Excellent
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Paolo R.
Rating: 5 out of 5
following a purchase from 11/11/2024
Everything perfect.Order on time and cheap!
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David R.
Rating: 5 out of 5
following a purchase from 03/12/2024
No problem at all
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angel M.
Rating: 5 out of 5
following a purchase from 08/12/2024
All ok
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
M
Moïse M.
Rating: 4 out of 5
following a purchase from 12/12/2024
Good site
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Marek A.
Rating: 5 out of 5
following a purchase from 20/12/2024
God models,fast delivery
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Tamara D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very happy with it
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Thibault G.
Rating: 4 out of 5
following a purchase from 12/12/2024
The delivery time was far too long
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Jean-Pierre G.
Rating: 5 out of 5
following a purchase from 27/12/2024
Ordered Friday morning, received Saturday, very fast, thank you.
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Kees Z.
Rating: 5 out of 5
following a purchase from 23/12/2024
Excellent went fast delivery
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Pierantonio G.
Rating: 4 out of 5
following a purchase from 23/11/2024
Good service soiled by deliveries with unreliable couriers
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Manuel D.
Rating: 4 out of 5
following a purchase from 03/12/2024
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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ELISABETH M.
Rating: 5 out of 5
following a purchase from 22/12/2024
Your site is very good, but please don't stick those over-labels on the paint cans, they hide the references and I can't find my way around. To find my way around, I now only order one reference at a time! It's a shame.
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Didier B.
Rating: 4 out of 5
following a purchase from 18/11/2024
Delivery time too long.
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Ellie Mae H.
Rating: 5 out of 5
following a purchase from 17/12/2024
Shipped fast and great communication along the way since it was shipping to the UK. Will definitely use again.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Eric M.
Rating: 3 out of 5
following a purchase from 10/12/2024
The product conforms, but the shipping would be much better with Mondial Relay, for example, which doesn't change the drop-off locations at the last minute, forcing you to travel many kilometers, and the very inadequate packaging means that the box arrives crushed. Can be improved.
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anthony D.
Rating: 5 out of 5
following a purchase from 22/12/2024
Excellent and super fast delivery!
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Laurent V.
Rating: 5 out of 5
following a purchase from 02/12/2024
Already ordered several times no worries from site search to delivery RAS
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lallonder I.
Rating: 4 out of 5
following a purchase from 23/12/2024
I quickly found the site is clear I found in no time what I wanted I had asked to make a gift wrap for the holidays as it was to offer and very happy delivered to the door of the house the person to whom I sent his model was very happy thank you again happy holidays and best wishes for the new year
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denis F.
Rating: 5 out of 5
following a purchase from 04/12/2024
Perfect and fast
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Manuel D.
Rating: 4 out of 5
following a purchase from 08/12/2024
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
S
Sebastien L.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good parcel received
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daniel B.
Rating: 5 out of 5
following a purchase from 23/12/2024
Always at the top, speed and quality
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Elena P.
Rating: 1 out of 5
following a purchase from 19/12/2024
I made a mistake in my order and the next day it was totally impossible to contact them to change it, both by email and by the Customer Service phone. I was calling within their schedule every 10-15 minutes and they never picked up the phone. I sent three emails and they answered me after 4 days, when the complete order had already left their warehouse. Now I have to make the return from Spain and pay the shipping costs. Very disappointed with the customer service.
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Alain A.
Rating: 3 out of 5
following a purchase from 20/12/2024
I didn't quite understand the quality of the product. And so I thought it was an evocation of leather. The only positive thing is that it's done in a decent way, but on the other hand it doesn't correspond to what I wanted and what was presented to me in seduction.
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Franck B.
Rating: 2 out of 5
following a purchase from 07/12/2024
delivery time too long
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Response from 1001hobbies
Hello Sir, We sincerely apologize for the delay in processing your order. The products Decal Grumman F-14A Tomcat VF-103 and Decal Lockheed F-117A Chasseur Furtif were ordered directly from our supplier in England. Unfortunately, they cannot be delivered in less than 4 weeks. This information is clearly indicated on each product sheet. We hope you understand our position and apologize once again for this incident. Sincerely, The Customer Service Team
J
jluc B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Fast, 10/10 service from start to finish
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Jean-Claude L.
Rating: 5 out of 5
following a purchase from 10/11/2024
THE PRODUCT CONFORMS, DELIVERY TIMES RESPECTED. THE PARCEL DESERVED A LITTLE MORE ATTENTION IN ITS PREPARATION, WHICH IS NOT USUAL FOR YOU. THIS IS PERHAPS LINKED TO AN OVERLOAD OF WORK FOR THE FESTIVE SEASON?
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Gilles H.
Rating: 5 out of 5
following a purchase from 05/12/2024
Delivery times respected. The order corresponded to my expectations. Very satisfied!
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Dominique S.
Rating: 1 out of 5
following a purchase from 17/12/2024
Delivery out of time product not in conformity and no contact possible
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Response from 1001hobbies
Hello Mr Senne, We regret this error and apologize for the delay in processing your order. We would like to inform you that your car was ordered from our supplier the day after you placed your order. We received the product on 23/12/2024 and immediately handed it over to the carrier on the same day. However, despite all the care taken in shipping our parcels, we regret to inform you that the parcel remained blocked for 4 days (December 23, 24, 25 and 26) on the Colissimo platform in Isère. As a result, delivery could only be made on 27/12/2024. We understand your surprise, but this is a particularly busy period for carriers. We apologize for this delay, which is beyond our control. Sincerely, The Customer Service Team
C
Christian J.
Rating: 4 out of 5
following a purchase from 03/12/2024
They have a wide selection of products. Delivery is sometimes a little slow. Overall, it's good.
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HERVE Z.
Rating: 4 out of 5
following a purchase from 02/12/2024
Delay a bit long
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Catia B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Great so
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José Salvador Z.
Rating: 5 out of 5
following a purchase from 09/11/2024
Apart from the fact that sometimes the distance to the physical store makes you impatient, everything is very good.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Bibi T.
Rating: 5 out of 5
following a purchase from 11/12/2024
Despite some difficulties with the delivery date, the gift arrived under the tree on the 26th... it was exactly what we had hoped for, and the good quality of the product won us over! I recommend this site...
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pascal W.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very satisfied
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Mitch B.
Rating: 2 out of 5
following a purchase from 29/11/2024
The items were well packed and in good condition upon arrival although neither kit was shrink wrapped. The order took almost a month to arrive. I did not realize the kits were coming directly from Europe. The price was not low enough to justify the long lead time. Tracking information from France was vague at best.
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Bert H.
Rating: 5 out of 5
following a purchase from 16/11/2024
very good
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service