Customer reviews of 1001hobbies

Excellent service. Delivery on schedule. Very satisfied.

Excellent products and arrived a month ahead of schedule, I will definitely order again.

Very satisfied with purchase

Fast delivery eventually, but website showed all products in stock when in fact none of them were and the delivery was missing an item, so I had to buy that elsewhere.

Good communication and fast delivery

Excellent communication, I asked some questions about the delivery dates and they answered me as soon as possible. In addition, the package arrived even earlier than expected and in perfect condition.

Serious, respectful of requests, fast delivery.

Everything went very well and the delivery time was short.

Good shop , fast shopping.Advised

fast delivery, great selection and super quality. also excellent and friendly customer service.

Quickly found what I was looking for

The ordered items often take very long before they are there a while ago I had ordered 2 boxes and I got 1 of them here several times been behind it has taken a long time but is neatly resolved I got another box sent for free that was then again classy otherwise friendly and neat customer service so not everything is bad but those orders should be better people pay for it too that can not be so

All products ordered were delivered neatly at the indicated delivery time and undamaged.

Site discovered following imprecise research into possible automobile miniatures. Discovered and bought the product. Totally satisfied on receipt. Site rich in choice of quality objects. I'll be back...

Clear

fast shipping

Very good site with lots of choice and good prices for quality models.

HI VOUS ME METTEZ DES POINTS POUR 14.99 E VOUS LIVREZ BEAUCOUP TROP TARD A EBAY J'AI MES COLIS 3 A 4 JOURS SINON VOUS AVEZ BEAUCOUP DE CHOIX MERCI

Delivery not in order!!! We are still missing part of our order. Request for correct invoice remains unanswered.

I returned my order on January 31st, 1001hobbies received it on February 5th - more than 20 days ago - and I'm still waiting for my refund... No reply to my e-mails, little or no responsiveness from customer service, no communication...
To be avoided!

A more forceful description of the product is missing; especially in new products.

Navigation on the site, customer service and delivery are very reliable!
Unfortunately, you cannot pay in installments by bank transfer! 🤷‍️ A retailer takes no risk, as the goods are only dispatched once full payment has been received!

A bit pricey for a HG but it was a kit that was hard to find, and I appreciate them being able to supply it.

Plenty of choice, but crazy delays...... Even if it's marked available .....

Satisfied with the site, delivery within a day was on time.

Everything from A to Z is perfect, as usual, nothing but excellence, thank you!

Received in perfect condition

These guys were the only people on the internet who had what I needed in stock. Purchase was easy and the item arrived safely; I will definitely use them again!

Very wide range in proposals

The time between order and dispatch of the order is too long (almost 3 weeks) even though the products are in stock.

TOTALLY SATISFIED WITH THE SERVICE (parcel tracking, secure payment...).

Very large range for very specific hobbies. Prices are also fair in my opinion, although compared to other sites the prices on this site are slightly higher. However, this is made up for by the lower shipping costs. All in all, I will only order from this site in the future.

check your stock before putting it up for sale

I am satisfied with my order, except that it was not delivered to the place defined but as it is Chronopost that delivered it does not even surprise me, they do what they want.

Purchasing and paying for the item was very easy but the delivery was slow as it is shipped from France and it was held up in US customs for about a week.

Fast delivery.

Delivery was pick up at point far away with digital bro problems there pay for delivery fee?

Correct delivery and products in perfect condition. Nothing negative to say. The rather high price is known from the outset and is therefore not open to criticism (it's the buyer's choice).

huge choice. Good information

I placed an order at the end of October for 3 gunpla, one available immediately, another had just been announced as being back in stock, and the last one was on pre-order, with an estimated delivery date of November. 2 weeks later, just after the withdrawal period, the deadlines were changed, nothing was in stock, everything was postponed to December and January. I'm told to be patient, that one of the models is a very popular product and that if I cancel I lose out, and that in any case, no refund is possible because the right of withdrawal is obsolete. I have to be patient, it's a Christmas present, almost 300€ that I couldn't offer. In mid-December, the deadlines were extended again to the end of January and the end of March. I contact the company at the end of January to ask them to send me a separate shipment, which I would pay for if necessary, as soon as each model is available (I remind you that 2 of them were available in October 2024), as there has been no change in the delivery dates, but they tell me that no, they won't be available. I have no communication on my order tracking, I go on the site, the delivery dates are now for the end of July 2025. As a contractor myself with orders for equipment and supplies abroad, I still wonder about the seriousness of this company and their online stock management, in addition to significant price differences when 2 identical products are sold in their shop with sometimes 15€ difference for the same product, and an evasive customer service that wants to show you that you are not in your rights.
In the meantime, I've been robbed of 300€, a disappointed relative who doesn't understand my apology for his Christmas present and thinks I'm blatantly lying to him so as not to give him anything, and a lot of stress caused by this situation. I'm beginning to think I'll never see the color of these gunpla.