Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Lionel C.
Rating: 5 out of 5
following a purchase from 17/12/2024
Comfirme products
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the products met your expectations. See you soon for your next orders!
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Xavier F.
Rating: 5 out of 5
following a purchase from 22/12/2024
Received on time, very good site for the models in my case, I highly recommend.
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Response from 1001hobbies
Thank you very much for your feedback and recommendation! We're delighted that our site is suitable for your models. See you soon for new orders!
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Sylvain F.
Rating: 5 out of 5
following a purchase from 19/12/2024
Fast delivery. Ordered Thursday evening, delivered Monday morning.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the speed of delivery met your expectations. See you soon for new orders!
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sylvie J.
Rating: 5 out of 5
following a purchase from 28/11/2024
All ok
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Response from 1001hobbies
Thanks for your feedback! Glad everything went well. See you soon!
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Cédric C.
Rating: 5 out of 5
following a purchase from 20/11/2024
PURCHASE AND DELIVERY AS EXPECTED. IT'S PERFECT.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything met your expectations. See you soon for another perfect order!
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claude R.
Rating: 5 out of 5
following a purchase from 02/12/2024
J4AI T2L2PHON2 FOR I phoned to ask for clarification regarding the delivery of part of the order and was very well received by a nice lady who gave me the necessary information. for the rest no problem either, products conform, well packaged.
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Response from 1001hobbies
Thank you for your detailed and positive feedback! We're delighted that our customer service team was able to help you efficiently and that you were satisfied with both the products and the packaging. See you soon for your next purchases!
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Federico P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Excellent seller very simple and intuitive navigation excellent value for money very helpful in communications quick shipping
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Nicole P.
Rating: 2 out of 5
following a purchase from 01/12/2024
The products arrived as ordered Too bad it took a month to receive them and it was not specified when ordering (04.12-23.12) It was also not specified that the products were not in stock
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Steven H.
Rating: 3 out of 5
following a purchase from 25/11/2024
This review could have been worse. The item shipped was not what I ordered, and communication with their customer service was complicated by the fact that they are located in France creating time and language barriers. However I do feel that they cared and did show concern for the issues, even if they couldn't resolve them, so I gave them the benefit of the doubt.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Wenbo Y.
Rating: 5 out of 5
following a purchase from 13/12/2024
Another good order.
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Response from 1001hobbies
Thank you for your loyalty! We're delighted that everything goes smoothly every time. See you soon for another successful order!
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gilles M.
Rating: 5 out of 5
following a purchase from 02/12/2024
Perfect, very good, don't change a thing.
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted that you're satisfied and will do our utmost to keep it that way. We hope to see you soon!
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Bianca V.
Rating: 5 out of 5
following a purchase from 01/12/2024
Delivered quickly ( within 1 week) and neatly packaged.
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Eric I.
Rating: 5 out of 5
following a purchase from 25/11/2024
Order delivered as expected
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Response from 1001hobbies
Thank you for your feedback! We're delighted that your order was just what you were looking for. See you soon for your next purchases!
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David S.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very fast and good customer service, everything as ordered gift wrapped and arrived just in time. I will definitely order my next models here again.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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thierry S.
Rating: 5 out of 5
following a purchase from 18/12/2024
very complete model leisure site for all, with competent and efficient customer service for order problems (product error)
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Response from 1001hobbies
Thank you very much for your detailed feedback! We're delighted that our site and our customer service were able to meet your expectations, even in the event of a problem. Your satisfaction remains our priority. See you soon for your next orders!
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Jose F.
Rating: 2 out of 5
following a purchase from 26/11/2024
Very good everything. Unbeatable treatment and good products
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very good
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything went well. We hope to see you soon!
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Juan José C.
Rating: 2 out of 5
following a purchase from 11/12/2024
They made a mistake with the order...
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Alfonso C.
Rating: 5 out of 5
following a purchase from 14/12/2024
everything perfect
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that everything was perfect. If you need anything else in the future, don't hesitate to contact us, see you next time!
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Alex N.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very good delivery, neat and on time.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the delivery was on time and with care. See you soon for your next orders!
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Fabrice L.
Rating: 5 out of 5
following a purchase from 19/12/2024
Excellent site, excellent communication, in my personal opinion I recommend it,
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Response from 1001hobbies
Thank you so much for your enthusiastic feedback! We're delighted that you like our site and our communication. Your recommendation warms our hearts. See you soon for new experiences with us!
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Manuel E.
Rating: 3 out of 5
following a purchase from 20/11/2024
The stated delivery time was incorrect: Instead of one week, I had to wait four. However, the customer service and packaging were excellent.
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J. T.
Rating: 1 out of 5
following a purchase from 04/11/2024
Worthless, to have to wait six weeks for a small package, never again 1001 Hobbies.
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Moria V.
Rating: 1 out of 5
following a purchase from 25/11/2024
I still haven't received my order, which according to Colissimo was delivered on 15/12. The person who called me back after my complaint was supposed to send me an e-mail so that I could send my two figurines back to the post office relay point. I understand that I will receive my order after Christmas, but I would now like to have some visibility on my order, its reception and if I have an affidavit to make you certifying that I have not received anything and signed.
Thank you in advance for your prompt reply. Sincerely M.VELOU
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Response from 1001hobbies
Hello Mrs Velou, We sincerely regret your experience and apologize for this incident. We can confirm that the Colissimo parcel was dispatched and delivered on Saturday December 7th at 8.34am. An e-mail containing a certificate of non-receipt has been sent to the address associated with your customer account. To date, we have received no response from you, which prevents us from disputing this information with the carrier. Please contact our customer service department to rectify the situation. We remain at your disposal to assist you in this process. Sincerely, The Customer Service Team
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Michel E.
Rating: 5 out of 5
following a purchase from 29/11/2024
Thank you to all the team. I would also like to thank the person I contacted by phone for listening to me and satisfying my request. I have never been disappointed with 1001 hobbies.
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Response from 1001hobbies
Thank you very much for your warm feedback! We are delighted that our team was able to meet your expectations and that you are satisfied with our services. We appreciate your loyalty and will continue to do our best to satisfy you. See you soon for new orders!
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Janine M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Perfect
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything went well. See you soon for new orders!
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Laurence D.
Rating: 5 out of 5
following a purchase from 17/12/2024
It was very good, fast as I like.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the speed of delivery lived up to your expectations. See you soon for your next orders!
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Roberta B.
Rating: 5 out of 5
following a purchase from 17/12/2024
Accurate, fast and reliable
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DANIEL M.
Rating: 5 out of 5
following a purchase from 01/12/2024
Delivered in one go, as requested, and as per my order.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery met your expectations. See you soon for new orders!
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Juan Carlos R.
Rating: 1 out of 5
following a purchase from 13/11/2024
They took more than a month to send me the order and on top of that they first send me a part of it and I still haven't received the other part.
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Response from 1001hobbies
We sincerely regret the delay in delivery and the status of your order. It is possible that logistical problems may have affected the shipment of your package. We encourage you to contact our customer service at [email protected] so that we can check the status of the second part of your order and find a quick solution for you. Thank you for your understanding.
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Antoine J.
Rating: 5 out of 5
following a purchase from 19/12/2024
Items delivered within the time announced when ordering
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery times were respected. See you soon for your next orders!
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Rob S.
Rating: 5 out of 5
following a purchase from 17/12/2024
I was a bee skeptical about 1001 hobbies since I had read the reviews But I received my order very quickly In other words just toppppp also well packaged Will definitely order something again Thanks
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Leander B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Great online store, reasonably prompt delivery.
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jorge H.
Rating: 4 out of 5
following a purchase from 24/11/2024
Overall good. The order has not yet reached me Todó as it has been decided in two
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Response from 1001hobbies
Thank you for your comments. We understand the situation and apologize for the inconvenience. It appears that your order was shipped in multiple packages. We advise you to check the tracking information to follow the progress of your order. If you need further assistance, please feel free to contact us at [email protected].
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MAURICE L.
Rating: 4 out of 5
following a purchase from 30/11/2024
Untidy parcel
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Response from 1001hobbies
Thank you for your feedback. We are sorry that the packaging of your parcel was not up to your expectations. We will pass on your comment to our logistics team to improve this point. Thank you for your understanding and see you soon!
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MANUEL B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good and serious site
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our site. See you soon for your next orders!
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CLARISSE V.
Rating: 4 out of 5
following a purchase from 18/12/2024
Very very light packaging, unsuitable cardboard goods visible to the naked eye
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Response from 1001hobbies
Thank you for your feedback. We are sorry that the packaging was not up to your expectations. The safety of our products during transport is a priority, and we will pass on your comment to improve our packaging. Thank you for your understanding and see you soon!
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Patrick V.
Rating: 4 out of 5
following a purchase from 17/12/2024
Fine
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new orders!
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John S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Good service, stuff arrived in the estimated delivery slot.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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paul B.
Rating: 4 out of 5
following a purchase from 08/12/2024
More than happy with service when look for out of ordinary tools
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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