Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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tommaso F.
Rating: 5 out of 5
following a purchase from 15/11/2024
Pop up berserk statue L Max Factory, the statue arrived in very good condition, also the box perfect, once assembled it is very beautiful and I am happy with the purchase, recommended product
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Alain S.
Rating: 5 out of 5
following a purchase from 13/11/2024
Very satisfied with the products.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you are satisfied with our products. See you soon for new orders!
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Adolfo M.
Rating: 4 out of 5
following a purchase from 23/11/2024
It has been satisfactory, although it took a while to receive some of the units requested from the origin.
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Response from 1001hobbies
Thank you for sharing your experience! We are pleased to hear that, although there was a small delay in the origin of some units, the transportation logistics were smooth. We are constantly working to improve and provide the best possible service, and we hope your next orders will be even faster and more satisfactory!
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Manuel J.
Rating: 5 out of 5
following a purchase from 27/11/2024
Very good
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Response from 1001hobbies
Thank you very much! We are delighted that you are satisfied. See you soon for new orders!
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Ferreira P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Everything was good and as expected.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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bert V.
Rating: 3 out of 5
following a purchase from 20/11/2024
Neatly packaged and smooth delivery.
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Youri V.
Rating: 3 out of 5
following a purchase from 05/12/2024
Product was complete, but the package had been opened when I took it out of the box
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Morad N.
Rating: 1 out of 5
following a purchase from 02/12/2024
Stock not updated on the site. I order a product in stock and oh! it's not available, the item has to be ordered from the supplier... in Japan...! The most disappointing thing is that, despite my notification, the item is still available on their site. What a shame. I hope they'll sort it out, because it looks like a serious company.
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Response from 1001hobbies
Here is a corrected and reworded version: Hello, We regret this error and apologize for the delay. We would like to remind you that the product you ordered is shipped within a week, as indicated on the product sheet. We would also like to point out that the delivery times of this supplier (who is located in Germany, not Japan!) are usually respected. However, you will understand that the current period is not ideal for fast deliveries, as our logistics depot is overloaded, as are the carriers. We apologize once again. Sincerely, 1001hobbies
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Herve G.
Rating: 5 out of 5
following a purchase from 05/12/2024
I was warned by email that the parcel was late, but the order met my expectations. I recommend this site. Thank you.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that the order was as you expected, and we appreciate your patience with the delay. Thank you also for your recommendation! See you soon for new orders!
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Marie Hélène B.
Rating: 5 out of 5
following a purchase from 11/12/2024
Order quickly received and fully compliant
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order was received quickly and to your expectations. See you soon for new orders!
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Jakob S.
Rating: 5 out of 5
following a purchase from 02/12/2024
Good selection, precise overview of when the items will arrive with parcel tracking. A second order was placed immediately.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jean-eric R.
Rating: 5 out of 5
following a purchase from 29/11/2024
Confome to article ordered
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Response from 1001hobbies
Thank you for your feedback! We're delighted that your order met your expectations. See you soon for new orders!
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Jean Marc G.
Rating: 2 out of 5
following a purchase from 24/11/2024
2 models of the commane missing and no explanation ????
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Response from 1001hobbies
Hello Sir, We regret this error and apologize for the inconvenience. However, in order to ensure that your order reaches you as quickly as possible, we have taken the decision to split your order. The products currently in stock will be dispatched immediately. The other two products, Jeep SAS with crew figures - Limited Edition and Chevrolet C60L General Service, will be shipped as soon as they become available. Your order should arrive by the end of the week. Should you have any further questions, please do not hesitate to contact us. 1001hobbies
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Philippe L.
Rating: 5 out of 5
following a purchase from 07/12/2024
Reliable, fast
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our service. See you soon for new orders!
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Nick C.
Rating: 4 out of 5
following a purchase from 02/12/2024
Given the busy end-of-year period, I had to wait 7 days for my package, but t was ok
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Patrick “.
Rating: 1 out of 5
following a purchase from 02/12/2024
Ignored my request to cancel the order.
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Response from 1001hobbies
Hello Mr. Schulz, We regret this message and would like to apologize to you for this incident. We would like to remind you that we received your request to cancel on December 10, 2024. Unfortunately, however, it was no longer possible to process this cancellation as your order had already been dispatched from our logistics warehouse on December 7, 2024. As explained above, it is not possible for us to cancel an order once it has been shipped. However, we have provided you with the return address so that you can return the product to us if you wish. Once we have received and inspected the return, we will arrange your refund. If you have any further questions or need assistance, please do not hesitate to contact us. With kind regards, 1001hobbies
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Paul R.
Rating: 4 out of 5
following a purchase from 10/12/2024
Functional site, easy checkout, fast delivery but package arrived broken.
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Response from 1001hobbies
We are sorry to hear that your parcel has arrived damaged. We make every effort to ensure that our deliveries are in good condition. To resolve this problem, please contact our customer service department at [email protected]. We will help you find the best solution. Thank you for your understanding.
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Francesco V.
Rating: 5 out of 5
following a purchase from 17/10/2024
all perfect thank you.
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Gilbert G.
Rating: 3 out of 5
following a purchase from 22/11/2024
It seemed to me that I'd ordered a model to be built and not one already made. A little disappointed, I must admit.
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Response from 1001hobbies
We are sorry to hear that your order did not meet your expectations. If you have any questions about your product or would like to discuss this situation, please do not hesitate to contact us at [email protected]. We're here to help and provide you with the best possible solution.
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rik D.
Rating: 5 out of 5
following a purchase from 18/11/2024
Everything went correctly
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John V.
Rating: 2 out of 5
following a purchase from 01/12/2024
Upon opening 1 of the boxes that were sealed, 1 part was missing from the sprue, also loose in the box it did not appear to be present. This means I cannot build this model because it is crucial in this model/
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Nathalie D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast, efficient, conforms to order, and very professional shipment tracking. Would recommend.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that everything went as quickly and smoothly as you expected. See you soon for new orders, and thank you for your recommendation!
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Andrea D.
Rating: 5 out of 5
following a purchase from 28/11/2024
Excellent
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Laurent L.
Rating: 5 out of 5
following a purchase from 09/12/2024
I've been a customer for several years now, and I've never found myself in a complicated situation... on the contrary, the service has been meticulous. Bravo
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Response from 1001hobbies
Thank you very much for your loyalty and your excellent feedback! We're delighted to be able to offer you a service that lives up to your expectations. See you soon for new orders, and thank you again for your confidence!
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Mieke B.
Rating: 5 out of 5
following a purchase from 19/11/2024
Fast correct shipping.
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Bernard D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Nothing to complain about, parcel arrived in good condition and on time. Merry Christmas!
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Response from 1001hobbies
Thank you so much for your feedback and good wishes! We are delighted that everything went well. Merry Christmas to you too and see you soon for new orders!
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Gabriele B.
Rating: 5 out of 5
following a purchase from 02/12/2024
Quick delivery, accurate service
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Elisabeth F.
Rating: 5 out of 5
following a purchase from 06/12/2024
Parcel delivered very quickly and in good condition kept informed of delivery progress
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Response from 1001hobbies
Thank you for your feedback! We're glad the delivery was quick and that you were well informed of its progress. See you soon for new orders!
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Laurence J.
Rating: 5 out of 5
following a purchase from 10/12/2024
the site is clear. I found what I was looking for very quickly. Package very well packed. Deadline met.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that navigating our site was easy and that your parcel was well packaged and delivered on time. See you soon for new orders!
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Eric M.
Rating: 5 out of 5
following a purchase from 19/11/2024
Easy to find
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Response from 1001hobbies
Thank you for your feedback! We're delighted that navigating our site was easy for you. See you soon for new orders!
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Gary W.
Rating: 5 out of 5
following a purchase from 21/11/2024
Straight forward order delivery was prompt and product great
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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John L.
Rating: 3 out of 5
following a purchase from 08/12/2024
expected a kit got only the decals
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Cyril B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Fast service, several orders placed, never disappointed.
Lots of choice, fast shipping
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you're satisfied with our fast service and wide selection. See you soon for new orders, and thank you for your loyalty!
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Sandrine D.
Rating: 5 out of 5
following a purchase from 20/11/2024
Arrived quickly. The products are of good quality
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that delivery was quick and that you were satisfied with the quality of the products. See you soon for new orders!
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jocelyne D.
Rating: 4 out of 5
following a purchase from 06/12/2024
Why, I simply find the shipping costs a little high for delivery to a relay point.
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Response from 1001hobbies
Thank you for your feedback! We understand your point of view regarding shipping costs. We strive to offer delivery options that guarantee the quality and security of our shipments, but we take your feedback into account so that we can continue to improve our services. If you have any further questions or suggestions, please let us know!
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Emmanuel M.
Rating: 3 out of 5
following a purchase from 27/11/2024
Very nice product, a little expensive and a little long in coming. But very satisfied with my purchase all the same. Maybe I'll come back to you? But as usual I'll look at several other sellers before you do. I think the price of this model with delivery is around 250€. Have a nice weekend.
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Response from 1001hobbies
Thank you very much for your detailed feedback! We are delighted that you are happy with your purchase, despite the price and delivery time. We completely understand that you are comparing before finalizing your purchases and we appreciate that you are considering coming back to us. Please feel free to browse our offers and promotions to find products that meet your expectations. Happy Holidays!
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JORGE B.
Rating: 4 out of 5
following a purchase from 25/09/2024
Good disposition for delivery time and item condition
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that you are satisfied with the delivery time and the condition of the item. If you need anything else, feel free to contact us, we hope to see you again soon!
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leonardo B.
Rating: 4 out of 5
following a purchase from 05/11/2024
Excellent seller recommended
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Chresten B.
Rating: 5 out of 5
following a purchase from 30/11/2024
Nothing to complain about, seems to care about his customers!
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Response from 1001hobbies
Thank you very much for your feedback! We do our best to always meet your expectations. See you soon for new orders!
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Jasmina D.
Rating: 5 out of 5
following a purchase from 08/11/2024
All OK
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