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G
Rating: 5 out of 5
Delivery times respected. The order corresponded to my expectations. Very satisfied!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 41 123 published reviews
Summary of reviews
1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
D
Rating: 1 out of 5
Delivery out of time product not in conformity and no contact possible
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Response from 1001hobbies
Hello Mr Senne, We regret this error and apologize for the delay in processing your order. We would like to inform you that your car was ordered from our supplier the day after you placed your order. We received the product on 23/12/2024 and immediately handed it over to the carrier on the same day. However, despite all the care taken in shipping our parcels, we regret to inform you that the parcel remained blocked for 4 days (December 23, 24, 25 and 26) on the Colissimo platform in Isère. As a result, delivery could only be made on 27/12/2024. We understand your surprise, but this is a particularly busy period for carriers. We apologize for this delay, which is beyond our control. Sincerely, The Customer Service Team
C
Rating: 4 out of 5
They have a wide selection of products. Delivery is sometimes a little slow. Overall, it's good.
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H
Rating: 4 out of 5
Delay a bit long
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C
Rating: 5 out of 5
Great so
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J
Rating: 5 out of 5
Apart from the fact that sometimes the distance to the physical store makes you impatient, everything is very good.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
B
Rating: 5 out of 5
Despite some difficulties with the delivery date, the gift arrived under the tree on the 26th... it was exactly what we had hoped for, and the good quality of the product won us over! I recommend this site...
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P
Rating: 5 out of 5
Very satisfied
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M
Rating: 2 out of 5
The items were well packed and in good condition upon arrival although neither kit was shrink wrapped. The order took almost a month to arrive. I did not realize the kits were coming directly from Europe. The price was not low enough to justify the long lead time. Tracking information from France was vague at best.
B
Rating: 5 out of 5
very good
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
S
Rating: 5 out of 5
Nickel very happy, received on time
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G
Rating: 4 out of 5
They met the expected delivery date, which was December 24, and I appreciate that. The update system with both seller and courier needs to be improved.
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D
Rating: 4 out of 5
There's nothing wrong with the paints, but for the brushes "Penseel Dominos" the site displays a set of 12 brushes, whereas the advertised price of 7.39 € corresponds to just one brush. It would be a good idea to modify your site. I am nevertheless entirely satisfied with your services (order tracking, communication and shipping).
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D
Rating: 5 out of 5
All was respected delivery time delivery ok
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J
Rating: 5 out of 5
Fast delivery and very reasonable shipping costs.
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M
Rating: 4 out of 5
good - but not the fastest
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 4 out of 5
Was delivered later than stated but still in time for Christmas
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Rating: 4 out of 5
Good
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R
Rating: 4 out of 5
Goods top, had to wait a long time!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
R
Rating: 5 out of 5
The delivery time of my order had been extended. I was nicely informed about this. Meanwhile, the order has arrived. I am very satisfied.
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M
Rating: 5 out of 5
Very good product
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F
Rating: 1 out of 5
I can't stand being asked my opinion anymore.
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Response from 1001hobbies
Hello, We completely understand your feelings and are sorry if our requests for advice have caused you any inconvenience. Our sole aim is to improve our services through customer feedback, but we fully respect your wish not to be asked again. If you wish, we can ensure that you no longer receive this type of request. Please let us know. Thank you for your understanding, and we remain at your disposal for any questions or assistance you may require. Sincerely, 1001hobbies
J
Rating: 4 out of 5
as described.high shipping price.
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V
Rating: 5 out of 5
Excellent service
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J
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Easy to buy on the site. Fast delivery. Super
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A
Rating: 5 out of 5
.fluid navigation and very good to find what I'm looking for so I recommend without any problem
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N
Rating: 5 out of 5
I have ordered game figures from Anime, all of very good quality, fast delivery and good discount
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
R
Rating: 5 out of 5
Very professional
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A
Rating: 5 out of 5
Great products and shipment arrived on time as predicted.
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U
Rating: 5 out of 5
Everything went well.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
G
Rating: 4 out of 5
Fast delivery and in good condition, especially as it's Christmas time. The message I wrote as a note was not sent, so I'm a bit disappointed in that respect.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the delivery was fast and in good condition, despite the Christmas period. We apologize for forgetting your note and will pass on the information to prevent this from happening again. Thank you for your understanding and see you soon!
S
Rating: 5 out of 5
Great selection, fair price, fast shipping. In my top 5 ️
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our selection and service. We are honored to be in your top 5! See you soon for new orders!
J
Rating: 5 out of 5
Impeccable product, fast delivery. I am very satisfied.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Rating: 5 out of 5
Good, on time and with information.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
M
Rating: 5 out of 5
Ottomo
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S
Rating: 1 out of 5
Order from 15/09 only now received. After few emails no communication.
As a self-employed person I really needed this article. You have lost me as a customer. Dig really can not !
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As a self-employed person I really needed this article. You have lost me as a customer. Dig really can not !
J
Rating: 5 out of 5
Nice items. clear information during delivery. smooth delivery
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J
Rating: 5 out of 5
Everything perfect...
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
C
Rating: 3 out of 5
Shipment corresponds to the order but delivery times are particularly slow!!!!
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Response from 1001hobbies
Thank you for your feedback. We are sorry that the delivery times were not up to your expectations. We understand that this can be frustrating and we are doing our best to improve these times. Thank you for your patience and see you soon!