Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
M
Mario M.
Rating: 5 out of 5
following a purchase from 24/09/2024
Everything fine!
Translated reviews
Response from 1001hobbies
Great to hear that everything is fine! We appreciate your feedback and look forward to serving you again!
M
Martin C.
Rating: 5 out of 5
following a purchase from 18/09/2024
Product box arrived in a shipping box that showed no damage. The product box itself was crushed and had been opened and then taped shut again. I inspected the contents of the product box and found no damage to the model parts. I am satisfied with the results although I don't think the product was new.
Response from 1001hobbies
Thank you for your feedback! We're glad to hear that the model parts arrived undamaged and that you're satisfied with the results. We appreciate your observations about the packaging and will certainly take them into account to improve our service. Your experience matters to us!
C
Carlo D.
Rating: 5 out of 5
following a purchase from 30/09/2024
Great service, fast and on time
Translated reviews
Response from 1001hobbies
Thank you for the great feedback! We are happy that you found our service fast and timely. Your support means a lot to us! We look forward to your next purchase!
J
J. V.
Rating: 4 out of 5
following a purchase from 06/10/2024
Doing what they need to do
Translated reviews
Response from 1001hobbies
Thank you for your short and sweet feedback! We are happy to hear that everything went to your satisfaction. Your satisfaction is our priority, and we hope to serve you again in the future!
M
Markus W.
Rating: 3 out of 5
following a purchase from 26/09/2024
Shipping was fine. Unfortunately, the product had a flaw, which was a shame.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're glad to hear that the shipping was okay, but we're sorry to hear that the product had a flaw. We appreciate your feedback and will use it to improve our service. If you need further assistance, please do not hesitate to contact us!
J
José K.
Rating: 5 out of 5
following a purchase from 21/08/2024
There was a delay in shipping to my home address, because the item came from outside suppliers, when the delay occurred. Every email, I sent about this delay to "1001 hobbies" was always answered in a customer-friendly and professional manner. For that, my sincere compliments! I plan to order more products from "1001 Hobbies".
Translated reviews
Response from 1001hobbies
Thank you so much for your positive feedback! We really appreciate you taking the time to share your experience with us. We are sorry to hear that there was a shipping delay, but we are glad that our customer service was able to support you in a friendly and professional manner. We look forward to welcoming you back for your next orders at "1001 Hobbies" in the future!
X
Xaver K.
Rating: 5 out of 5
following a purchase from 03/08/2024
Ordered easily and quickly. Tracking worked well. So good to predict when the packet would arrive. Personal note with a little extra also feels very nice as a customer I short exactly what you want as a customer!
Translated reviews
L
Lionel M.
Rating: 1 out of 5
following a purchase from 14/09/2024
Not to be recommended: it took almost 3 weeks to deliver a 1/48-scale airplane model that was out of stock on the shelves. However, 48 hours after the order was placed, the value of the item was deducted from the bank account, which just goes to show that you can sell without a second thought, even if you know you won't be able to deliver within the announced timeframe. Lame!!!
Translated reviews
Response from 1001hobbies
We are very sorry for your bad experience and understand your frustration. It is absolutely not our intention to disappoint you. The extended delivery time is far from our usual standards, and we are working to avoid this happening again.
M
Maurizio P.
Rating: 5 out of 5
following a purchase from 07/07/2024
Excellent
Translated reviews
Response from 1001hobbies
Thank you so much!!! We are glad you had a great experience. If you need us in the future, please don't hesitate to contact us!
M
Maurizio P.
Rating: 5 out of 5
following a purchase from 01/08/2024
So much choice
Translated reviews
Response from 1001hobbies
Thank you for your comment! We are glad you enjoyed our wide selection. We hope to see you again soon to help you find more products you will like!
J
Jesús C.
Rating: 5 out of 5
following a purchase from 09/08/2024
I ordered a puzzle and I was worried when I discovered when I started to assemble it that it had a duplicate piece, I contacted the customer service who provided me with a form to describe the problem and proceed with the return. Luckily the puzzle was finally complete and it was not necessary to return it, but I was reassured that they wrote to me and offered me a solution.
Translated reviews
Response from 1001hobbies
It's great to hear that everything was resolved to your satisfaction! We are glad to hear that our customer service provided you with the necessary assistance and that, in the end, your puzzle was complete. We appreciate your understanding and trust in us. If you need anything else or have any other concerns, please don't hesitate to contact us - thank you for sharing your experience!
A
Andrea L.
Rating: 5 out of 5
following a purchase from 06/08/2024
as per catalog
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are happy that the product arrived as listed. If you need further information or assistance, we are here to help!
E
Emilio R.
Rating: 5 out of 5
following a purchase from 29/09/2024
All correct
Translated reviews
Response from 1001hobbies
Thank you for your comment! We're glad to hear that everything went smoothly. If you need anything else or have any questions, don't hesitate to let us know - we're here to help!
R
Rainer D.
Rating: 5 out of 5
following a purchase from 28/09/2024
excellent
Translated reviews
Response from 1001hobbies
Thank you very much! We are pleased to hear that you are satisfied with our service. If you have any further questions or need support, please do not hesitate to contact us!
M
Michele R.
Rating: 1 out of 5
following a purchase from 09/09/2024
WHEREAS, the order, as communicated at the time of purchase, was supposed to arrive by a certain date and arrived markedly later! Once delivered I found that a product was missing, after several calls to the service center, which made me fill out a claim form, I learned that the product, contrary to what was indicated, was not in stock and therefore was not sent to me! Instead of crediting the amount back to my credit card (for the value of the missing product) they made me a voucher that I will be forced to use within 30 days, resulting in the inconvenience of having to place a new order which, if less than 100 euros will be burdened by shipping costs effectively making the voucher useless! Very bad buying experience!
Translated reviews
Response from 1001hobbies
We are very sorry to hear about your unsatisfactory experience. We appreciate your feedback and apologize for the delivery mishaps and missing product. It is important for us to improve service, and we will make sure to look into your situation carefully. If you would like to discuss further, please contact us directly. Thank you for your understanding.
B
Boy S.
Rating: 4 out of 5
following a purchase from 01/10/2024
Well clearly indicated, cheap prices only I found the Track & Trace long on "status sent" andamp; it took a week before my package arrived, after I sent an email on Sunday I got almost immediately on Monday morning an email back regarding status package, day after my package was just arrived. Website good Communication good Price low Delivery a bit on the long side Therefore I give you 4 stars! A great review but the delivery time could really be faster in my opinion.
Translated reviews
Response from 1001hobbies
Thank you for your comprehensive feedback! We are happy to hear that you are satisfied with our website, communication and our competitive prices. We understand that the delivery time was a little longer than expected, and we take your comments about this to heart. We are always striving to improve our service, so your input is very valuable to us. We hope to see you again soon for your next order!
M
Martijn R.
Rating: 5 out of 5
following a purchase from 02/10/2024
Great selection and happy with the delivery of my construction kits!
Translated reviews
Response from 1001hobbies
Thank you very much for your enthusiastic response! We are glad that you are satisfied with our wide selection and delivery of your construction kits. We hope to see you again soon for your next order!
A
Alberto M.
Rating: 5 out of 5
following a purchase from 29/09/2024
It looks great. Includes order die, custom oval MDF base and damage markers. An incredible pack. Metal crew, plastic artillery piece.
Translated reviews
Response from 1001hobbies
We're glad you're so pleased with your purchase! Sounds like an awesome pack with everything you need, from the order die to the metal crew and artillery piece. We appreciate your feedback and hope you enjoy your new model to the fullest. If you need anything else, we're here to help - thanks!
L
Lucas V.
Rating: 5 out of 5
following a purchase from 28/09/2024
Product is fine. Good delivery
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are glad that the product is fine and that the delivery went well. We look forward to serving you again in the future!
M
Martin T.
Rating: 5 out of 5
following a purchase from 27/09/2024
Superb!
Translated reviews
Response from 1001hobbies
Thank you so much! I'm glad everything went so well for you! Don't hesitate to come back for other equally satisfying experiences. See you soon!
G
Guilhem B.
Rating: 5 out of 5
following a purchase from 06/10/2024
Very fast delivery in good condition
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that the shipment was fast and in good condition. Your satisfaction is our priority! Don't hesitate to come back for future purchases. See you soon!
J
jacques T.
Rating: 5 out of 5
following a purchase from 05/10/2024
Fast, careful shipping
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the shipment was fast and accurate. Your satisfaction is our priority! If you have any further needs, please don't hesitate to contact us. We hope to see you soon!
P
Philippe M.
Rating: 5 out of 5
following a purchase from 26/09/2024
Simple and comfortable site, easy to order, good communication ....
Translated reviews
Response from 1001hobbies
Thank you so much for the great feedback! We're delighted that you found our site simple and comfortable, and that the ordering process was easy. Communication with our customers is essential, so it's a pleasure to know you enjoyed it. See you soon for your next purchases!
P
Pierre R.
Rating: 5 out of 5
following a purchase from 04/10/2024
No delivery problems
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted to hear that you had no problems with the delivery. Your satisfaction is our top priority! If you need anything else, please let us know. We hope to see you soon!
E
Erwin B.
Rating: 5 out of 5
following a purchase from 17/04/2024
okay
Translated reviews
Response from 1001hobbies
Thank you for your feedback! If you need help or have other comments to share, I'm here to help.
C
Caine T.
Rating: 4 out of 5
following a purchase from 15/08/2024
Easy to find in search bar
Translated reviews
Response from 1001hobbies
Great to hear that our search bar is so user-friendly! We strive to make your shopping experience as easy as possible. Until next time!
C
Carles P.
Rating: 5 out of 5
following a purchase from 15/07/2024
No problems, which is unusual nowadays. Congratulations.
Translated reviews
Response from 1001hobbies
Thank you so much for your comment! We are glad to hear that everything went well and that you had a smooth experience, which is our goal! We appreciate your compliments and hope to continue to provide you with excellent service in the future, see you soon!
P
paolo F.
Rating: 5 out of 5
following a purchase from 14/08/2024
good site to recommend
Translated reviews
Response from 1001hobbies
Thank you for your support! We are happy that you had a good experience and that you recommend us. We look forward to your next purchase!
V
Vicente S.
Rating: 4 out of 5
following a purchase from 20/09/2024
It has arrived within the indicated deadline.
Translated reviews
Response from 1001hobbies
Great! We're glad to hear that your order arrived within the indicated time frame. If you need anything else or have any questions, please don't hesitate to contact us, thanks for your trust!
P
Piet B.
Rating: 5 out of 5
following a purchase from 04/08/2024
Everything went well!!!
Translated reviews
Response from 1001hobbies
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass alles gut geklappt hat. Wir freuen uns auf Ihre nächste Bestellung!
P
Philippe D.
Rating: 5 out of 5
following a purchase from 06/08/2024
super rapide. parfait.
Translated reviews
Response from 1001hobbies
Merci beaucoup pour votre retour enthousiaste ! Nous sommes ravis que tout ait été super rapide et parfait. À très bientôt pour votre prochaine commande !
J
Jose Luis P.
Rating: 5 out of 5
following a purchase from 24/07/2024
Fast delivery and very good communication
Translated reviews
Response from 1001hobbies
Great to hear! We are glad you had a positive experience with the fast shipping and good communication. We appreciate your trust and look forward to serving you again in the future - thanks for your feedback!
K
Koen A.
Rating: 4 out of 5
following a purchase from 08/08/2024
Neat webside good offer
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are glad you appreciated our website and our offerings. We hope to see you again soon for your next purchase!
K
Klaus Dieter F.
Rating: 4 out of 5
following a purchase from 16/09/2024
Unfortunately long delivery time
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are sorry to hear that the delivery time was longer than expected. We will take your concerns into consideration to improve our service. If you have any further questions or concerns, please let us know!
J
JANSSENS M.
Rating: 4 out of 5
following a purchase from 18/09/2024
despite delayed deliveries (due to aircracht) and good communication, the goods are delivered correctly.
Translated reviews
Response from 1001hobbies
Thank you for your understanding and patience! We are glad that communication was good and deliveries finally arrived correctly. Your support is very important to us, and we remain committed to providing you with the best service!
C
Carmen C.
Rating: 4 out of 5
following a purchase from 13/08/2024
Always happy with the products chosen. Faithful reproductions of the originals with every detail.
Translated reviews
Response from 1001hobbies
Thank you very much for your kind words! We are glad to hear that you are happy with the products and that you value the fidelity in the reproductions and details. Your satisfaction and loyalty mean a lot to us. If there is anything else you need, don't hesitate to let us know - see you next time!
P
Patrick V.
Rating: 5 out of 5
following a purchase from 30/09/2024
Well received and perfect thank you
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything was perfect and that your order was well received. Your satisfaction warms our hearts! Don't hesitate to come back for your next purchases. We hope to see you soon!
F
Franz A.
Rating: 5 out of 5
following a purchase from 29/09/2024
Everything top, gladly again
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our service. We look forward to your next visit!
E
Eddie B.
Rating: 5 out of 5
following a purchase from 21/07/2024
Delivered faster than the website indicated. That's rare these days!
Translated reviews
Response from 1001hobbies
How great to hear from you! We are glad we exceeded your expectations with our prompt delivery. Thank you for your trust, and we look forward to serving you again!
H
henk B.
Rating: 5 out of 5
following a purchase from 18/08/2024
something that is good no longer needs an opinion
Translated reviews
Response from 1001hobbies
Very nicely said! We are glad that you are satisfied with our service. Your support means a lot to us. Until next time!
We use cookies for audience measurement and improving user experience.
English 