Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Jean-Pierre V.
Rating: 5 out of 5
following a purchase from 27/09/2024
Thank you! Jean-Pierre - Brussels
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Response from 1001hobbies
Thank you very much, Jean-Pierre! We're delighted to hear that everything went so well for you! Your satisfaction warms our hearts. Don't hesitate to come back for future purchases. See you soon in Brussels!
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'Yoann' H.
Rating: 1 out of 5
following a purchase from 09/09/2024
1st order and what a disappointment! Order placed on 09/09/2024 for a game in stock on 04/10/2024 the order is cancelled without any warning or a call from me. Strangely enough most stores have received the restocking of this product but not the odd one. The site can be proud of being French but does no better than a dubious foreign site.
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Fabienne C.
Rating: 5 out of 5
following a purchase from 08/10/2024
Fast delivery.
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Response from 1001hobbies
Thank you for your feedback! We are happy to hear that the delivery was fast. Your satisfaction is important to us, and we hope to see you soon for your next purchases!
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FREDERIC U.
Rating: 5 out of 5
following a purchase from 07/10/2024
Very satisfied. Delivered the day after I ordered. Top
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted to hear that you are very happy with your order and that delivery was so quick. It's always a pleasure to serve our customers to the best of our ability! Please come back again for future purchases. We hope to see you soon!
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Monster M.
Rating: 5 out of 5
following a purchase from 16/08/2024
impeccable navigation, same customer service!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted to hear that you enjoyed browsing our site and using our customer service. Your satisfaction is our priority, and we appreciate your trust. Don't hesitate to come back for future purchases!
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Serge L.
Rating: 5 out of 5
following a purchase from 23/09/2024
Perfect
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Response from 1001hobbies
Thank you so much! We're delighted that everything worked out perfectly for you! If there's anything else you need, or if you'd like to place a new order, please let us know. We hope to see you soon!
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Johan M.
Rating: 3 out of 5
following a purchase from 10/09/2024
The games I ordered arrived damaged because the packaging was too fragile and there was little protection inside. It's a shame, because customer service is pretty understanding, so I wouldn't recommend ordering from them.
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Response from 1001hobbies
We are very sorry to hear that the games you ordered arrived damaged due to inadequate packaging. This is unfortunate, especially since we strive to provide good customer service. Your feedback is very important to us, and we will be taking steps to improve our packaging protection to prevent this from happening again in the future. Thank you for taking the time to share your experience, and we look forward to earning your trust again in the future.
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Geoffrey H.
Rating: 5 out of 5
following a purchase from 02/10/2024
Items shipped promptly and well packed. A+ seller.
Response from 1001hobbies
Thank you for the fantastic feedback! We're delighted to hear that your items were shipped promptly and well packed. We strive for excellence, and your support means a lot to us! A+ for you too!
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Durand V.
Rating: 5 out of 5
following a purchase from 07/10/2024
Very good
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Response from 1001hobbies
Thank you so much! We're delighted to hear that everything is going very well for you! If there's anything else you need or would like to share in the comments, please let us know. See you soon!
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joseph S.
Rating: 4 out of 5
following a purchase from 19/09/2024
Good but a bit expensive
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Response from 1001hobbies
Thank you for your feedback! We're glad you find our products of high quality, even if you find them a little expensive. Your satisfaction is important to us, and we are constantly working to offer good value for money. Please do not hesitate to come back to us if you have any questions or specific requirements.
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Eric C.
Rating: 3 out of 5
following a purchase from 19/08/2024
Improved packaging
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Response from 1001hobbies
Thank you for your feedback! We're sorry to hear that the packaging didn't live up to your expectations. Your comments are very valuable and we will take them into account to improve our future shipments. If you have any other suggestions or needs, please let us know.
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Daan V.
Rating: 2 out of 5
following a purchase from 26/08/2024
They have everything you would want, and the prices are not bad. Whether you get it in a week or six months is just not clear. I've been waiting months for a kit that is just in stores elsewhere, and here they push the expected delivery date up a month every month.
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Response from 1001hobbies
Thank you for your feedback. We are happy to hear that you find our selection and prices interesting. We apologize for the delay with your kit and understand that it can be frustrating. We do our best to meet delivery deadlines, but some items may be delayed due to stock availability. Please be assured that we are actively working to improve our communication on delivery times. Please do not hesitate to contact us if you need help or more information about your order.
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Luis Fernando T.
Rating: 3 out of 5
following a purchase from 06/10/2024
This time I ordered three Heller paints and a Tamiya cement. The cement was perfect, one of the paints was fine but the other two came with less quantity and quite dry. Normally the Heller paint can weighs about 13.5 grams, these two did not reach 8 grams. On this occasion mal.....y am Prime.
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Response from 1001hobbies
We are very sorry to hear that your order did not meet your expectations this time. We appreciate you letting us know. We strive to provide quality products, and it is disappointing to hear that the paints you received were not in good condition and had less quantity. Your feedback is very valuable to us, and we will review it to improve in the future. If you need assistance with your order, please do not hesitate to contact our customer service, thank you for your understanding and for being part of our Prime community!
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Franck D.
Rating: 5 out of 5
following a purchase from 27/09/2024
Fast service, large selection of items. Very serious site that warns you when there is an error in the order. And does everything possible to find a solution.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted you enjoyed our fast service and wide selection of items. It is essential for us to inform our customers in case of error and to find solutions quickly. Your confidence in our reliability motivates us to keep improving. Don't hesitate to come back for future purchases!
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Henri J.
Rating: 5 out of 5
following a purchase from 02/09/2024
Very good site
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Response from 1001hobbies
Thank you very much! We're delighted that you like our site so much! Your satisfaction is our greatest reward, and we look forward to welcoming you back for future purchases. We hope to see you soon!
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Gabriel G.
Rating: 5 out of 5
following a purchase from 07/10/2024
Fast and accurate very recommended!
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Response from 1001hobbies
Thank you for your kind words! We are happy that you found our service fast and accurate. Your recommendation really makes us happy! We look forward to seeing you soon!
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Tim J.
Rating: 5 out of 5
following a purchase from 28/09/2024
It comes from Europe but came in 10 days well packed. They have stock for older kits from the 90’s as well as current. I will buy from again.
Response from 1001hobbies
Thank you so much for your review! We're thrilled to hear that your order arrived in just 10 days and was well-packed. It's great to know you appreciate our selection of both vintage and current kits. We look forward to serving you again soon!
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Paul B.
Rating: 5 out of 5
following a purchase from 30/08/2024
They are all original figures that I ordered. Well packaged and delivery time approx. 1 week.
I would order there again next time.
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Response from 1001hobbies
We are delighted that you are happy with your order and that the figures arrived safely! It's great to hear that the packaging was good and the delivery time met your expectations. We look forward to your next purchase!
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Patrick F.
Rating: 4 out of 5
following a purchase from 06/10/2024
Item arrived slightly later than expected given its size (it didn't fit in the worldwide relay locker.) Item conforms to my request. I recommend this site.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that the item arrived and complied with your request, even though it took a little longer due to its size. We appreciate your recommendation and are glad you had a good experience on our site. Your satisfaction is our priority, and we hope to see you again soon for future purchases!
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THIERRY D.
Rating: 3 out of 5
following a purchase from 27/09/2024
Delay and problems with delivery. Package all torn.
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Response from 1001hobbies
We are very sorry to hear that you experienced delays and problems with the delivery, as well as a package that was torn upon arrival. This is not the experience we want our customers to have. Your feedback is very valuable and we will use it to improve our delivery service. Please do not hesitate to contact us directly so that we can find a solution to this problem. Thank you for your understanding and patience.
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Hélios L.
Rating: 5 out of 5
following a purchase from 29/09/2024
Fine
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Response from 1001hobbies
Thank you for your feedback! We're glad you're satisfied. If you have any questions or comments, please let us know. We hope to see you soon!
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Ludovic B.
Rating: 5 out of 5
following a purchase from 07/10/2024
Perfect!
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Response from 1001hobbies
Thank you so much! We're delighted that everything was perfect for you! If there's anything you need, please don't hesitate to come back to us. See you soon!
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Jean-paul C.
Rating: 5 out of 5
following a purchase from 07/10/2024
Everything impeccable.
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Response from 1001hobbies
Thank you for your feedback! We are delighted to hear that everything was perfect for you. Your satisfaction is our greatest reward! See you soon for new orders!
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Frédéric C.
Rating: 5 out of 5
following a purchase from 12/09/2024
Order delivered again quickly and correctly
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you found our site responsive and that your orders were shipped quickly. Your satisfaction is our priority! Please come back again for future purchases. See you soon!
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Philippe E.
Rating: 5 out of 5
following a purchase from 05/10/2024
Very responsive site, fast shipment of orders
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you found our site responsive and that your orders were shipped quickly. Your satisfaction is our priority! Please come back again for future purchases. See you soon!
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alain V.
Rating: 5 out of 5
following a purchase from 19/09/2024
very nice figurines
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Response from 1001hobbies
Thank you very much! We're delighted that you like our figurines. Your satisfaction warms our hearts! Don't hesitate to come back and discover even more beautiful pieces. We hope to see you soon!
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Dustin M.
Rating: 5 out of 5
following a purchase from 29/08/2024
Everything top !
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Response from 1001hobbies
Thank you very much for your great feedback! We are very pleased that you are satisfied. We look forward to your next orders!
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patrick G.
Rating: 5 out of 5
following a purchase from 08/10/2024
Order placed . Order as soon as it arrives. Looking forward to Mamaiya maru 1/700 when the boat is available again. Bravo again . cordially .G.P.
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Response from 1001hobbies
Thank you very much for your feedback, G.P.! We're delighted to hear that your order arrived quickly. We share your impatience for the Mamaiya Maru 1/700 and will do our best to restock it as soon as possible. Congratulations on your passion! Don't hesitate to come back to us for your next orders. Sincerely, the whole team!
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Philippe S.
Rating: 5 out of 5
following a purchase from 07/10/2024
Order conforms.
It is perfect.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that your order is in order and that everything is perfect. Your satisfaction is our priority! See you soon for new orders!
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Vicente S.
Rating: 4 out of 5
following a purchase from 21/09/2024
Everything arrived on schedule.
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Response from 1001hobbies
Thank you very much for your comment! We are glad to hear that everything arrived on schedule. We work hard to meet our delivery times, and your satisfaction is our greatest reward. We hope to see you again soon!
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Toni F.
Rating: 4 out of 5
following a purchase from 20/09/2024
reliable, it arrives when they say it will arrive
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Response from 1001hobbies
Thank you for your positive feedback! We are glad that you found our service reliable and that your orders arrived on time, this motivates us to continue to provide excellent service! Don't hesitate to come back for your future purchases, see you soon!
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Bernard S.
Rating: 4 out of 5
following a purchase from 29/08/2024
As far as I'm concerned (models and figurines 1/72 World War II) very good catalog but many references are missing and are more expensive than other platforms.
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Response from 1001hobbies
Thank you for your constructive feedback! We're glad you're enjoying our catalog of 1/72 World War II models and figures. However, we understand your frustration with the missing references and prices. We're constantly working to expand our range and be competitive. Your feedback is invaluable in helping us to improve. Please let us know if you have any specific references you'd like to see!
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Wolfgang H.
Rating: 5 out of 5
following a purchase from 18/09/2024
Delivery worked well
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that the delivery went well. If you have any further orders or questions, please do not hesitate to contact us. We look forward to your next visit!
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Alain D.
Rating: 5 out of 5
following a purchase from 12/09/2024
As always, good quality products. Clear description and instructions. Fast delivery.
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Response from 1001hobbies
Thank you so much for your loyalty and this great feedback! We're delighted that you're satisfied with our products and descriptions, and that delivery always lives up to your expectations. Your satisfaction is our priority! See you soon for your next orders!
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Bruno T.
Rating: 5 out of 5
following a purchase from 12/09/2024
Fast order and delivery Great team Thanks
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Response from 1001hobbies
Thank you so much for your great feedback! We're delighted that your order and delivery were so quick. A big thank you from the whole team! Don't hesitate to come back to us for your next purchases. See you soon!
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Joaquin A.
Rating: 4 out of 5
following a purchase from 27/09/2024
Everything perfect except the packaging. The bubbles are not enough so that the boxes do not arrive flattened. A pity.
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Response from 1001hobbies
Thank you for your comment! We are sorry to hear that the packaging did not meet your expectations and that the boxes arrived crushed. We take your feedback very seriously and will work to improve the protection of our packaging. If you have any other concerns or suggestions, please let us know - thank you for your understanding!
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Dominique S.
Rating: 5 out of 5
following a purchase from 10/09/2024
Just as I expected
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the product met your expectations. If you need anything else, we're here for you! See you soon!
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Pierre C.
Rating: 5 out of 5
following a purchase from 09/09/2024
Very quick and easy navigation.product as expected.great packaging.
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Response from 1001hobbies
Thank you so much for your great feedback! We're delighted that navigating the site was quick and easy, and that the product met your expectations. Careful packaging is essential, so we're glad you liked it! See you soon for new orders!
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Ricardo L.
Rating: 5 out of 5
following a purchase from 04/10/2024
All correct, the package arrived quickly and well packaged. It would be nice to offer discount vouchers to good customers.
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Response from 1001hobbies
We're glad to hear that everything arrived in perfect condition and on time! We appreciate your suggestion about the discount bonuses for loyal customers; we are always looking for ways to improve the shopping experience. Thank you for your feedback and we hope to see you again soon!
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Antoine J.
Rating: 5 out of 5
following a purchase from 11/09/2024
product conforms to order
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the product conforms to your order. Your satisfaction is our priority! If you have any further needs or questions, please do not hesitate to contact us. See you soon!
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