Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Stefan B.
Rating: 4 out of 5
following a purchase from 29/10/2023
IO good
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Thomas F.
Rating: 5 out of 5
following a purchase from 16/10/2023
Very good communications, great product line.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Andrés M.
Rating: 4 out of 5
following a purchase from 13/10/2023
They are very expensive.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Karel P.
Rating: 5 out of 5
following a purchase from 31/10/2023
Fast and neatly delivered
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Bruno M.
Rating: 5 out of 5
following a purchase from 04/11/2023
Very fast, orders always perfectly compliant, if there is an incident the company is reactive and accommodating, lacks a bit of stock on model paints, wide choice but volume sometimes limited.
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JEAN-PAUL M.
Rating: 4 out of 5
following a purchase from 09/11/2023
Very fast delivery but very different information on the order: material in stock, then to order from your suppliers.
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pierre B.
Rating: 5 out of 5
following a purchase from 30/10/2023
PERFECT
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GERALD M.
Rating: 3 out of 5
following a purchase from 04/11/2023
Products pretty in photo! but limited in quality.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
M
Mark B.
Rating: 5 out of 5
following a purchase from 07/10/2023
Very good experience. Crossed Atlantic in good time.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
P
Peer V.
Rating: 5 out of 5
following a purchase from 08/11/2023
Correctly packaged and shipped
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
C
Carlos S.
Rating: 5 out of 5
following a purchase from 25/10/2023
Perhaps the time to receive the order should be improved a little, although I am aware that in this matter not everything depends on you. Even so, I am happy with the result of the purchase.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Jean Louis V.
Rating: 5 out of 5
following a purchase from 09/11/2023
very good service
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Jens W.
Rating: 5 out of 5
following a purchase from 15/10/2023
Fast shipping, good communication, gladly again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
F
Fabio G.
Rating: 5 out of 5
following a purchase from 05/11/2023
Everything went well with the order and the delivery arrived quickly!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
N
Nicolas L.
Rating: 1 out of 5
following a purchase from 08/11/2023
Unfortunately, the photo was misleading, and I received the wrong product. I thought it was the old cultists that were on sale, and I got the new ones I already had. Perhaps the photo should be updated.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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JOSE MARIA P.
Rating: 4 out of 5
following a purchase from 26/10/2023
Very good service
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
D
daniel D.
Rating: 5 out of 5
following a purchase from 08/11/2023
super efficient
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rodolphe W.
Rating: 5 out of 5
following a purchase from 13/10/2023
good article and coordination with customer service, delivery on time!
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Jean-Claude S.
Rating: 5 out of 5
following a purchase from 28/10/2023
The packaging was very well done and secure.
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ADRIAN M.
Rating: 5 out of 5
following a purchase from 23/10/2023
Very professional company with a formidable catalog and impeccable management, also with very punctual shipments.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Jean-pierre L.
Rating: 5 out of 5
following a purchase from 01/11/2023
everything is very good and very clear
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Alexandre J.
Rating: 5 out of 5
following a purchase from 30/10/2023
Impeccable
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Alain L.
Rating: 5 out of 5
following a purchase from 23/10/2023
Corresponds perfectly to my expectations...
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jacques L.
Rating: 5 out of 5
following a purchase from 07/11/2023
perfect
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lionel M.
Rating: 3 out of 5
following a purchase from 23/10/2023
For the second time, the order was not honored on time. A commercial gesture has been made, but a more precise updating of the site should avoid this kind of disappointment.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
L
Lorenzo M.
Rating: 5 out of 5
following a purchase from 25/10/2023
Super fast delivery, no comments Definitely recommended to everyone
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
G
gilles G.
Rating: 4 out of 5
following a purchase from 19/10/2023
Brands of figurines that you can't find anywhere else... very interesting.
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Ollivier D.
Rating: 5 out of 5
following a purchase from 27/10/2023
correct delivery and well-protected parcel.
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Adrien B.
Rating: 5 out of 5
following a purchase from 02/11/2023
-
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Marc L.
Rating: 4 out of 5
following a purchase from 13/10/2023
Really not bad. Items conform to specifications and on time.
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Eric C.
Rating: 1 out of 5
following a purchase from 05/10/2023
I would never order from this store again. I never received my item and am still waiting for my money today!
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
D
David A.
Rating: 5 out of 5
following a purchase from 05/10/2023
Arrived quickly and without any problems.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Liam K.
Rating: 5 out of 5
following a purchase from 05/11/2023
Quickly delivered and nicely neatly packaged!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
P
Peter L.
Rating: 5 out of 5
following a purchase from 05/11/2023
Smooth and correct service!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
D
Damian D.
Rating: 3 out of 5
following a purchase from 08/10/2023
Overall decent company with fast processing and delivery. -2 stars because they sent one of the wrong items. When I brought it up they offered me a future discount which wasn’t even worth the cost of shipping.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
J
JEFFREY T.
Rating: 5 out of 5
following a purchase from 10/10/2023
Very fast shipping even from across the ocean, will definitely buy from them again
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
J
Jean pierre R.
Rating: 1 out of 5
following a purchase from 26/07/2023
I still haven't received my full order.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
Jerome J.
Rating: 5 out of 5
following a purchase from 05/11/2023
Top delivery on time Very attractive discounts ;)
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Tanja K.
Rating: 4 out of 5
following a purchase from 07/10/2023
Everything worked out
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
chevron J.
Rating: 1 out of 5
following a purchase from 05/10/2023
I don't recommend manipulative liars Just there to take your money nothing in stock half of the order never received but paid I have just opened a procedure against 1001 hobbies for fraudulent sale pass your way and buy from a real pro I wanted to try and well never again from them
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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