Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Ken B.
Rating: 4 out of 5
following a purchase from 25/09/2023
Very satisfied. Quick turnaround time and easy to navigate.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Salvatore I.
Rating: 4 out of 5
following a purchase from 03/10/2023
The 1001 hobbies site is well presented and everything can be found there. The only problem is the time I had to wait to receive what I ordered (more than 15 days)
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Aldo D.
Rating: 2 out of 5
following a purchase from 20/09/2023
the site does not provide good information for non French residents and i had not been informed of the unacceptable delay of forwarding (although through an expensive express provider : more than 3 weeks for Dubai !!! (still pending)
Response from 1001hobbies
Good morning, We thank you for your comment. We apologize to you, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Kaneza H.
Rating: 5 out of 5
following a purchase from 30/09/2023
Very good
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Gareth M.
Rating: 3 out of 5
following a purchase from 27/06/2023
Part from it take a good while & leaving me thinking the order wasn't even coming at this point & the box somewhat almost being burst open that it was shipped in, it was as good as can be. In the end I did get my package, so can't be that much more upset/too upset!!
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Iñigo A.
Rating: 5 out of 5
following a purchase from 07/10/2023
Everything went smoothly.
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claudio B.
Rating: 1 out of 5
following a purchase from 30/08/2023
I am still waiting, after numerous e mails and assurances about it from the seller ,to receive one of the packages ordered and logically already paid for, disappointment.
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Jonathon H.
Rating: 3 out of 5
following a purchase from 30/09/2023
Great selection of items I've been looking for at fair prices but shipping seems to take an excessive amount of time and my last order took several weeks before I even received notification that the item was shipped.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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gabriel V.
Rating: 5 out of 5
following a purchase from 07/10/2023
I had no problems finding the products I needed or placing the order.
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Victor M.
Rating: 4 out of 5
following a purchase from 01/10/2023
Everything perfect the model of the plane and the quality brushes, I do not put a star more because of the delay in shipping was a little more than a week longer than expected but for the products a ten.
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Ange M.
Rating: 4 out of 5
following a purchase from 30/09/2023
good product, processing time too long
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G K.
Rating: 5 out of 5
following a purchase from 01/10/2023
Very satisfied with all the points you mention.
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Christopher P.
Rating: 1 out of 5
following a purchase from 04/10/2023
Terrible. They only sent half of my order, which was damaged, the most expensive item never arrived and was never sent, they have also refused to send a replacement or send me a refund for it. I would NEVER buy from this company again and I would tell anybody else to avoid dealing with them. They also pretend they are in the UK with their website name, UK phone number and UK prices but they are actually in France. Their customer service is pathetic, the ignore you. Worst experience EVER. I lost £160 dealing with them.
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DR. MARCO C.
Rating: 5 out of 5
following a purchase from 26/09/2023
EXCELLENT...!
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Henri S.
Rating: 4 out of 5
following a purchase from 01/10/2023
Great site. Clear and customer friendly.
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Enrique A.
Rating: 5 out of 5
following a purchase from 24/09/2023
Super, everything went well. Thank you very much, always happy to return
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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jean S.
Rating: 5 out of 5
following a purchase from 07/10/2023
tout ok ,bien passer ,je fabrique des wagons blidé ,matire carton sur chassi jouef ,cordialement
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FREDDY G.
Rating: 4 out of 5
following a purchase from 13/10/2023
Deadline met
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Julio I.
Rating: 5 out of 5
following a purchase from 18/09/2023
Todo perfecto. Rápido y sin problemas.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Didier C.
Rating: 5 out of 5
following a purchase from 06/10/2023
Fast, trouble-free delivery - perfect
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Bruno T.
Rating: 5 out of 5
following a purchase from 28/09/2023
Perfect
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Stoppa F.
Rating: 5 out of 5
following a purchase from 28/09/2023
Order arrived in perfect condition, with items not available from the competition.
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jean-marie A.
Rating: 5 out of 5
following a purchase from 28/09/2023
Impeccable
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Olivier R.
Rating: 4 out of 5
following a purchase from 05/10/2023
In terms of ordering, there's nothing to complain about. However, in terms of ergonomics, one possible improvement would be to make it easier to navigate through the various categories. For example, if you want to find a can of Tamiya paint, you'll have to use the search engine, so I'm only giving it 4 stars, to leave room for improvement :-)
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Kai L.
Rating: 5 out of 5
following a purchase from 08/10/2023
The first delivery was great.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Terry C.
Rating: 5 out of 5
following a purchase from 07/10/2023
1st class all the way
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Manuel B.
Rating: 5 out of 5
following a purchase from 03/10/2023
Good material
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Roberto C.
Rating: 4 out of 5
following a purchase from 27/09/2023
Times a little long but helpful and professional. Sometimes problems with delivery service and that triples the delivery time, but everything is solved.
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Abel W.
Rating: 4 out of 5
following a purchase from 07/10/2023
Quick but box was little dented
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DIDIER L.
Rating: 5 out of 5
following a purchase from 10/10/2023
satisfied with the order ,correct price ,fast delivery .
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Loic L.
Rating: 5 out of 5
following a purchase from 09/10/2023
Ordered and received quickly I recommend
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José D.
Rating: 4 out of 5
following a purchase from 29/09/2023
Order received well packaged, received a little late, but you have people who inform you on the phone, I will recommend without problems.
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Didier B.
Rating: 4 out of 5
following a purchase from 06/10/2023
Interior parts already detached and some difficult because small to list. Without that, it's fine overall.
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viviane S.
Rating: 4 out of 5
following a purchase from 24/09/2023
very good after-sales service, despite figurine error
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Nicolas V.
Rating: 5 out of 5
following a purchase from 09/10/2023
I appreciate that the stock indicated on the site is the real stock. Finally thanks to you I was able to find the Soulblight and gloomspite warscrolls for Warhammer Age of sigmar! Super site I will recommend you!
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Laurent P.
Rating: 5 out of 5
following a purchase from 21/09/2023
super site i recommend very well packaged, fast shipping. nothing to say. the top also for the prices.merçi
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Aroa S.
Rating: 5 out of 5
following a purchase from 02/10/2023
Everything perfect, even arrived earlier than expected
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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carlos M.
Rating: 2 out of 5
following a purchase from 03/09/2023
the canisters arrived half dry. less than half of them
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Response from 1001hobbies
Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.
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Eric D.
Rating: 5 out of 5
following a purchase from 18/09/2023
Top aero paint
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Pascal V.
Rating: 5 out of 5
following a purchase from 02/10/2023
The team is serious and responsive, and orders are delivered quickly: keep up the good work!
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