Customer reviews of 1001hobbies

4,2 /5

Based on 40 693 published reviews

5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

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Juan Francisco N.

Published on 11/12/2023 à 19h58 following a purchase from 06/11/2023

All correct and well packaged.

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Christian S.

Published on 11/12/2023 à 19h53 following a purchase from 11/11/2023

Clear website, parcel received in very good condition, perfect packaging.

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Yann R.

Published on 11/12/2023 à 15h08 following a purchase from 29/11/2023

Optimal service, attentive follow-up ... the only downside is the plethoric and exhaustive choice ... on the 1001 hobbies website, which sometimes means making difficult choices ... I'll be back for sure!

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Joseph S.

Published on 11/12/2023 à 09h59 following a purchase from 08/11/2023

Good but a bit expensive

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Christian K.

Published on 10/12/2023 à 21h09 following a purchase from 07/11/2023

Everything super

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Julie D.

Published on 10/12/2023 à 20h32 following a purchase from 14/11/2023

The item met my expectations and was sent quickly. Only slight downside: the price of postage, otherwise completely satisfied!

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Jeremy H.

Published on 10/12/2023 à 10h01 following a purchase from 01/12/2023

First order at 1001 Hobbies for paint and Zimmerit kits and really not disappointed! Very responsive and understanding after-sales service! I would recommend and continue to order here without hesitation.
If I could quibble about one thing, it's that when I received the paint, the Tamiya part number wasn't indicated on it, that's all.

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Kenneth W.

Published on 10/12/2023 à 00h16 following a purchase from 25/11/2023

100% satisfyied with 1001 Hobbies! My order was delivered promptly. The contents were in perfect condition. Recommend to anyone and everyone!!

Francis C.

Published on 09/12/2023 à 21h05 following a purchase from 15/11/2023

Very satisfied with the products delivered, one remark concerning the shipping costs execif for less than 200g, 9.90€ by Colissimo in a bubble envelope !!!! The rate 4.25€ for less than 250g!!!!

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Thomas K.

Published on 09/12/2023 à 18h16 following a purchase from 30/11/2023

Everything super

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Jean Marc G.

Published on 09/12/2023 à 18h07 following a purchase from 20/08/2023

Hello, All the models are good, the content, the parts, the assembly are good, the quality-price ratio is correct, except for the Mirage G8 whose quality-price ratio is a big rip-off... Sincerely

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Frederic B.

Published on 09/12/2023 à 17h36 following a purchase from 17/11/2023

7 display cases for model cars ordered. Put in a cardboard box without any protection. Results: 3 out of 7 broken. Discussions in progress for reimbursement and I'm asked for photos again even though I had already sent them with my first email. On top of that I have to pay 22 CHF in customs fees. Really disappointing and more.

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

Pierantonio G.

Published on 09/12/2023 à 10h20 following a purchase from 22/11/2023

Early delivery even though it's been a while since the order was placed

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Freddy V.

Published on 09/12/2023 à 08h21 following a purchase from 28/11/2023

Goods well received at the expected time. What a shame about the delivery charges!

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Gwenaelle M.

Published on 08/12/2023 à 23h42 following a purchase from 02/12/2023

The order was dispatched very quickly with very careful packaging, and the quality of the puzzle is top notch.

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Mohanad N.

Published on 08/12/2023 à 23h32 following a purchase from 25/09/2023

My order took a very long time but I know that the Ms sazbi is very rare and I think you did a good job in providing me with one I ordered thanks

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Freddy B.

Published on 08/12/2023 à 23h10 following a purchase from 28/11/2023

As usual, everything went very smoothly. Complete and fast delivery.

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Magda G.

Published on 08/12/2023 à 22h38 following a purchase from 05/11/2023

The order took a very long time to deliver, which is the case with all orders

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Sena Bing R.

Published on 08/12/2023 à 22h27 following a purchase from 30/09/2023

Had to wait for sometimes because the supplier changes date like many times. But Customer service made me stay. Top notch team

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Anko W.

Published on 08/12/2023 à 21h15 following a purchase from 26/11/2023

Good site only still needs the feature "sorting " price from low to high etc. For the rest is fine

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Jacques D.

Published on 08/12/2023 à 21h01 following a purchase from 03/12/2023

Fast, careful delivery

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Massimiliano C.

Published on 08/12/2023 à 20h53 following a purchase from 30/11/2023

Fast shipping and well packed. Perfect products at a great price

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Ivo V.

Published on 08/12/2023 à 19h46 following a purchase from 29/11/2023

Late arrival of order, numbers on pots of paint not readable, were taped over with Stokkers

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Bianca V.

Published on 08/12/2023 à 19h40 following a purchase from 08/11/2023

Nice offer, truthful and shipping is top notch! Everything well packed and of good quality.

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Christian P.

Published on 08/12/2023 à 19h33 following a purchase from 20/11/2023

I ordered about ten cans of paint. Some of them were declared to be in stock, but the order was delivered fairly quickly, with an acceptable delay...

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Hélène M.

Published on 08/12/2023 à 18h54 following a purchase from 21/11/2023

Excellent service in a reasonable time and good follow-up of the order.

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André F.

Published on 08/12/2023 à 18h24 following a purchase from 25/11/2023

Very good

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Bahar K.

Published on 08/12/2023 à 18h24 following a purchase from 30/11/2023

Fast delivery, very nice products! Merci vous!

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David M.

Published on 08/12/2023 à 18h08 following a purchase from 03/12/2023

order perfectly processed, packed and dispatched quickly, I recommend

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Jean-Philippe M.

Published on 08/12/2023 à 17h53 following a purchase from 23/11/2023

Fast and as ordered, as usual! Thank you very much.

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Jacques G.

Published on 08/12/2023 à 17h52 following a purchase from 30/11/2023

Fast service, items met my expectations.

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Celine A.

Published on 08/12/2023 à 17h35 following a purchase from 04/12/2023

Fast and well packaged order

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Alain D.

Published on 08/12/2023 à 17h20 following a purchase from 27/11/2023

Impeccable delivery, but as I said, the shipping costs are too high.

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David S.

Published on 08/12/2023 à 15h51 following a purchase from 30/11/2023

Purchased and delivered very quickly….will hopefully be a cherished gift for Xmas!

Steve M.

Published on 08/12/2023 à 14h51 following a purchase from 19/11/2023

Kept up to date with order progress and items arrived when due. Excellent service and really happy with purchases, will be back for more in new year.

Leonard H.

Published on 08/12/2023 à 12h52 following a purchase from 04/11/2023

The site gives the impression that it is UK based, both with the web address and stock advertised in sterling. It also offers free shipping. However the goods are despatched from France and that opens up an unexpected can of worms with import duty etc. The result is that the items cost an extra £78! None of this was made clear at purchase.

Thibault D.

Published on 08/12/2023 à 10h47 following a purchase from 17/11/2023

good service; parcel received within the time agreed by e-mail.

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Carlos R.

Published on 08/12/2023 à 09h46 following a purchase from 20/11/2023

Effectiveness, as always - although this time, I suppose because of the time, with a certain delay - in the delivery.

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François L.

Published on 08/12/2023 à 06h12 following a purchase from 10/11/2023

Everything is OK, fast and efficient

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Helene B.

Published on 07/12/2023 à 20h19 following a purchase from 01/12/2023

Speed, routing information

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