English 
V
Rating: 3 out of 5
Poor communication/shipment tracking and now they keep contacting me about the review I left, it directly asked if I wanted them to contact me and saying no does not good.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
V
Rating: 5 out of 5
top!
V
Rating: 5 out of 5
Wide range of products and fast delivery
A
Rating: 1 out of 5
1 month to deliver three bottles of tamyaet paints you have the courage to offer me a discount for my next order if it exceeds ..... A competitor helped me out in three days.
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Response from 1001hobbies
Hello, thank you for your message. I see that the order was indeed placed on April 12 and was delivered on May 5. I'm sorry for the delay, which is actually due to one of the other products in your order delaying the overall shipment. I'm glad you were able to find a workaround. If a discount code has already been offered, unfortunately I can do no more. Have a nice day.
G
Rating: 5 out of 5
smooth delivery
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V
Rating: 5 out of 5
Good quality decals with quick delivery and advice of progress
A
Rating: 5 out of 5
Shipping met the estimated time frame. Reliable!!!
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A
Rating: 3 out of 5
Excellent
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A
Rating: 3 out of 5
Inadequate packaging, ruined the decals making them partially unusable. When ai ships a sheet whether decals or stickers, it must be sandwiched at least between two thick cardboard planes that stiffen and protect. Not a spring envelope. 20€ between shipping and product, €12.90 of product, and it is partially unusable. Improve the packaging.
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G
Rating: 3 out of 5
Delivery time could be improved .
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V
Rating: 5 out of 5
Everything is fine
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A
Rating: 4 out of 5
Very slow
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V
Rating: 5 out of 5
Good product, prompt delivery!
C
Rating: 4 out of 5
Good experience. No problems with any order. The only thing is the time it takes to arrive. But it is understandable
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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A
Rating: 3 out of 5
Package received quickly and completely. But inoperative soap for replacement of a can of paint received dry, despite good telephone reception of promise to send, and follow-up e-mail without follow-up.
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V
Rating: 5 out of 5
Ales best, exactly what I was looking for
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V
Rating: 5 out of 5
Very pleased with my purchase very reliable
A
Rating: 4 out of 5
very good site with the largest number of references, but some products are a little more expensive than other sites.
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V
Rating: 4 out of 5
Delivery of item from order date took 20 days - and this is not clear when ordering.
However - the 1001 Hobbies customer service team did answer on email all my questions regarding delivery.
UPS did deliver on agreed date and 1001Hobies do keep feeding you delivery information, (as do UPS).
The item was safely delivered and overall I'm happy with 1001Hobbies.
However - the 1001 Hobbies customer service team did answer on email all my questions regarding delivery.
UPS did deliver on agreed date and 1001Hobies do keep feeding you delivery information, (as do UPS).
The item was safely delivered and overall I'm happy with 1001Hobbies.
C
Rating: 5 out of 5
Everything perfect!!! It took a while to arrive because it was not yet out, the shipment was very fast and the figure arrived in perfect condition.
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V
Rating: 5 out of 5
Good selection. Decent shipping times.
A
Rating: 4 out of 5
The service is good, the delivery followed.
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A
Rating: 5 out of 5
fine
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A
Rating: 4 out of 5
Everything is well done and practical!
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A
Rating: 5 out of 5
Order arrived on time
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A
Rating: 4 out of 5
The delivery contained the products ordered, in the quantities specified. Delivery took a few days longer than originally planned.
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G
Rating: 5 out of 5
Super fast delivery
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A
Rating: 5 out of 5
Very well packaged and received
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A
Rating: 5 out of 5
very fast, nothing to complain about
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V
Rating: 4 out of 5
Everything was okay. I just found the shipping costs a bit high.
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V
Rating: 5 out of 5
Very good offer, rare specimens available, excellent service.
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A
Rating: 5 out of 5
I found a lot of choice, especially products that were not even present on other platforms.... I ordered a set that was going to arrive at the end of May, instead it was delivered almost 3 weeks earlier.
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A
Rating: 5 out of 5
Fast and good prices.....All Bravo !!!
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V
Rating: 5 out of 5
huge assortment woth low prices
G
Rating: 5 out of 5
Fine paint
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A
Rating: 5 out of 5
Speed and efficiency I absolutely recommend
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V
Rating: 5 out of 5
Package arrived fine.
V
Rating: 5 out of 5
Very good service, had what I needed when nobody else did.
V
Rating: 2 out of 5
The ability to communicate with the customer in their language and with accuracy on delivery of the product ordered is paramount in this business that crosses oceans and languages. The products selected had either one or two weeks for delivery for each. I totally understand wanting to ship the whole thing as ONE shipment vice more than one plus waiting for all products to arrive at your place to ship as one package...BUT this was never communicated to the customer. Nor did the package tracking ability work, once the package arrived in the customers country. Your "expected delivery" was April 25th (well after two weeks) yet it didn't show up, unannounced (and I was on travel) until March 2nd. I asked twice via email what the status of this shipment was and your replies never clearly answered said questions, only said you were "sorry". I just wanted to know when to expect this, track its delivery and ensure it wouldn't sit on my porch or mailbox for days until I got home as I wold have made arrangements for its pick-up. I did get an email from you saying it was delivered (which it was) when I was 2500 miles away from home...
I like your product selection and your prices were reasonable. If you can better address the above, you will have a fine company to order from.
I like your product selection and your prices were reasonable. If you can better address the above, you will have a fine company to order from.
Response from 1001hobbies
Hello, thank you for your very detailed feedback, it is very valuable for us. Regarding the shipment in several packages, it seems obvious to us that it is not done by default when you place a single order with all the items. If you want to split your order, unfortunately, you have to place two separate orders, with shipping fees paid separately. We also apologise for the delivery date. We are trying to improve this, but in the end we are always dependent on the goodwill of the delivery companies. We will not hesitate to pass on your feedback to them. Have a nice day,