Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 19h27 following a purchase from 11/04/2023

Very good service Very serious company

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/04/2023 à 19h04 following a purchase from 05/02/2023

Long stock turnover, even if the problem is more on the supplier's side

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Acquirente Verificato

Rating: 5 out of 5

Published on 29/04/2023 à 16h50 following a purchase from 21/04/2023

All OK

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 16h24 following a purchase from 24/04/2023

Very good site. Easy to use and very complete.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 29/04/2023 à 15h18 following a purchase from 21/04/2023

Very good communication. Very helpful. 1001 hobbies is TOP for me. I recommend this shop.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 29/04/2023 à 15h04 following a purchase from 24/04/2023

Item exactly as described Delivery Top Everything great

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h58 following a purchase from 15/04/2023

Everything is perfect, but in my opinion your team should keep its customers better informed once they have placed their order in terms of processing time before shipment. For example, for an out-of-stock item, it would be appreciated if you could inform your customers of the actual time after ordering that they will have to wait.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h03 following a purchase from 13/04/2023

nothing to say Nikel cordially Hervé

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h01 following a purchase from 23/04/2023

nothing to say Nikel cordially herve

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Comprador Verificado

Rating: 1 out of 5

Published on 29/04/2023 à 13h53 following a purchase from 17/04/2023

Correct order. Navigation on the correct page although the prices are not cheaper than in the official store so next time I will do it there. Very bad shipping. Paying 7,5€ for a shipment weighing less than 1kg and waiting 11 days when it is specified that the delivery will be made in 4 (since everything was in stock) seems to me very bad. For delay, this shipment costs 2-3€, not 7,5€. And also the envelope arrived broken and completely wrinkled and the goods deposited inside with little security, receiving blows and so on.

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Response from 1001hobbies Published on 03/05/2023

Hello, thank you for your message about your customer experience. It will help us to improve our services. I am sorry to hear that the situation was not optimal. I will forward the information to the relevant departments. However, if the products are damaged, please feel free to send an email to [email protected] with pictures, so that we can find a solution. Thank you very much.

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Comprador Verificado

Rating: 5 out of 5

Published on 29/04/2023 à 13h41 following a purchase from 23/04/2023

Everything perfect

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Geverifieerde Koper

Rating: 5 out of 5

Published on 29/04/2023 à 12h10 following a purchase from 24/04/2023

Everything

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Verified Buyer

Rating: 3 out of 5

Published on 28/04/2023 à 22h47 following a purchase from 29/03/2023

Took a long time to get my order. It arrived in good condition, but think it could have been sent out sooner as the web site said it was in stock.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/04/2023 à 17h34 following a purchase from 22/04/2023

everything was perfect

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Comprador Verificado

Rating: 5 out of 5

Published on 28/04/2023 à 16h01 following a purchase from 11/03/2023

Everything was perfect.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/04/2023 à 15h19 following a purchase from 21/04/2023

Very well-stocked, clear site. Easy to navigate, delivery on time.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2023 à 15h17 following a purchase from 18/04/2023

Navigation of web site is easy.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 28/04/2023 à 14h47 following a purchase from 31/03/2023

Fast but not the desired product

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Geverifieerde Koper

Rating: 1 out of 5

Published on 28/04/2023 à 07h32 following a purchase from 31/03/2023

1001HOBBIES sent only 1 car while I had paid for 2. I had to put so much energy into it to get my money back. 1001HOBBIES was very difficult. 1001HOBBIES only sent 1 car while I paid for 2. I had to put so much effort into getting my money back. 1001HOBBIES was very difficult.

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Response from 1001hobbies Published on 03/05/2023

Hello, thank you for posting about your customer experience. It will help us to improve our services. I'm sorry to hear that the situation was not optimal. I see that the problem has since been resolved, so there's not much more I can do. Have a nice day.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 28/04/2023 à 05h45 following a purchase from 30/03/2023

Very satisfied with the ease of payment andn the quality of my goods Kind regards

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2023 à 00h31 following a purchase from 01/04/2023

Fast, well-protected shipping!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/04/2023 à 19h18 following a purchase from 06/03/2023

Product corresponds to my expectations.only small hitch delivery time a little long.

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Verified Buyer

Rating: 3 out of 5

Published on 27/04/2023 à 18h05 following a purchase from 30/03/2023

Order took ages to come. Informed one item not in stock. Email said order cancelled. Then order delivered with both items in it. Looks like no one knows what’s happening. Also an insult that I had to pay for postage and packaging. Order said delivery in 7 to 9 days that was a joke try 3 weeks. Very unlightly to order again.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/04/2023 à 14h24 following a purchase from 22/04/2023

Excellent for ease of ordering and delivery time, but the Tamiya paint pots are not labelled with the corresponding paint numbers. It's a pity, but fortunately I had kept the name of my order.

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Verified Buyer

Rating: 5 out of 5

Published on 27/04/2023 à 13h16 following a purchase from 30/03/2023

items arrived on time and quite cheap

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2023 à 11h58 following a purchase from 15/04/2023

serious site, order received in good condition, customer service that answers your questions quickly I recommend this site 100%.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 27/04/2023 à 07h34 following a purchase from 15/04/2023

The delivery unfortunately took a little while and arrived just in time, as the Bausastz was supposed to be a gift. Otherwise everything was ok.

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Comprador Verificado

Rating: 5 out of 5

Published on 26/04/2023 à 22h06 following a purchase from 22/03/2023

Great! Lots of products at a good price and all correct with shipping. I will buy again for the next project.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2023 à 19h08 following a purchase from 31/03/2023

Fast, compliant, well packaged.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2023 à 18h30 following a purchase from 30/03/2023

Good transaction

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Acquirente Verificato

Rating: 4 out of 5

Published on 26/04/2023 à 14h25 following a purchase from 28/03/2023

Received in acceptable time what was ordered with the exception of a small can of paint which will reportedly be refunded. In the Package I found, with immense pleasure, a kit purchased previously and never arrived, probably due to mis-categorization of the warehouse.

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Verified Buyer

Rating: 5 out of 5

Published on 26/04/2023 à 13h07 following a purchase from 02/04/2023

Ordering was straightforward, good delivery time, have used them before, very good

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Comprador Verificado

Rating: 3 out of 5

Published on 25/04/2023 à 20h53 following a purchase from 28/03/2023

In the first instance I did not receive my order and after weeks of complaints I finally received it perfectly.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/04/2023 à 17h06 following a purchase from 30/03/2023

First order at 1001hobbies, small delay on delivery, but very available and professional after-sales service! I recommend them!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2023 à 16h49 following a purchase from 30/03/2023

Received within the time mentioned on the site, nothing to complain about.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 24/04/2023 à 16h02 following a purchase from 11/04/2023

Everything top

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/04/2023 à 14h25 following a purchase from 17/01/2023

these perfect

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Geverifieerde Koper

Rating: 3 out of 5

Published on 24/04/2023 à 13h17 following a purchase from 28/03/2023

not the easiest to surf/search on

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Verified Buyer

Rating: 5 out of 5

Published on 24/04/2023 à 11h06 following a purchase from 08/04/2023

First time Customer, quite pleased with the whole experience

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Geverifieerde Koper

Rating: 3 out of 5

Published on 24/04/2023 à 10h51 following a purchase from 17/03/2023

I found the delivery to be very long

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