Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Fast and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
no prpobleme
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
nickel, great reactivity from the after-sales service when an order had to be modified a few days before christmas, a small error despite everything in the said order, but no worries, again an after-sales service that reacted within the hour 2 days before christmas. what more can i say? nothing! it's top notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Serious company. Shipping was on time to put the gift under the tree.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2022
No delcomanies in the box.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/12/2022
The product arrived well packaged and in a timely manner.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Fast and compliant
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2022
I strongly advise against it. Late orders, missing and non-compliant products - in short, nothing works... Customer service more than dubious if not non-existent... The phone number is useless, a week of calls and no answers. The problems with my order have still not been resolved... in short, nothing is going right. In a word, flee from .....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Exactly what I expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
first order, perfect from start to finish! See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Easy ordering on the site. Fast shipping and receiving.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/12/2022
Delivery error not in accordance with my order. See my complaint email
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2022
I’ll use them again…soon!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/12/2022
I like thank you for getting my delivery to me before Christmas as it was a present you got it to me in time and was delivered at the right address not like other companies that keep delivering them some where els so thank you have a wanderful Christmas and all the best for the new year 2023
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/12/2022
quick delivery
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 08/11/2022
Hello, my experience has not been very good, since I ordered a doll on November 8 q was in stock and they were going to send it to me 2 weeks later. When I saw that it did not arrive I sent an email and they told me that it would not arrive because there was no stock. After several emails I managed to get them to send it to me and it arrived on December 20th. For my part the experience has not been favorable. Best regards.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2022
Shipping times to the USA are understandably lengthy. The service and products are excellent. I was able to find items at 1001 Hobbies that I could not locate anywhere else. I would recommend.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Very fast and trouble-free service - Very good communication between the various stages of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
everything is perfect
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/12/2022
Great site in Italian, well navigable. lots of products, fast shipping, good packaging, package tracking. Great site!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/12/2022
Excellent service and delivery time.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2022
Your paint references are very poorly indicated. Especially Humbrol.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/12/2022
Great choose of models, in various scales and prices. Easy use of site, Is possible easly chose the right model.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Order processed quickly and received promptly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
As described, top quality
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/11/2022
Very well stocked store, delivery a little long but it fits finally I was satisfied. Thank you
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 01/11/2022
I did get what I ordered, but it took a long time and some reminders to get it. I had to ask for updates of what was happening to my order. Good price though, but the next time I might buy the same product to a higher price and get it at once, instead of being unsure of what is happening with my order.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2022
Great Service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/12/2022
It came in absolute good condition and wrapping was amazing. My boyfriend’s been wanting this action figure set for the longest and couldn’t find it so I just gave him an early Christmas gift!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2022
Great selection, prompt delivery. Couldn't have wished for any better really.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
My order arrived much faster than I expected. Perfect
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 14/11/2022
I placed my first order from them and the package didn't even arrive, so did the refund of what I paid.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2022
Missing shipment tracking by e-mail. Paints corresponding to model not supplied. Neat parcel.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/12/2022
Clear site, attractive prices, prompt delivery, neatly packaged and correct guidance via email from purchase to delivery
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2022
One of the items arrived crushed, it's for Christmas we haven't opened it but already it's not pretty to offer, might as well buy second hand if the new arrives in bad condition.
The delivery was not reported, and I discovered my parcel hidden in my shed by chance (which is perfect, but a simple sms to warn of the delivery and hiding place is essential). Unfortunately, I discovered it too late to offer it in time before December. Preparation and dispatch are rather long compared with local e-traders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2022
Very good service!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 12/12/2022
As it was my first order from you, I can only rate it as good. They also responded well to my inquiry when I was unsure about the product. The only thing that could have been a criminal offense was the way the delivery service dropped off the shipment.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
No problem thanks Jean Louis
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2022
Quality prompt delivery. Kept me informed on delivery progressy