English 
A
Rating: 5 out of 5
very good quality
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Rating: 5 out of 5
Very wide choice of items, fast delivery if available and, above all, customer care.
Translated reviews
V
Rating: 5 out of 5
Amazing customer service. A+quality product
V
Rating: 5 out of 5
Very good pilot figure
Translated reviews
A
Rating: 4 out of 5
Satisfied but a shame not to receive a reply to an e-mail sent.
Translated reviews
A
Rating: 5 out of 5
Quick delivery, no worries
Translated reviews
A
Rating: 5 out of 5
Good but rather expensive compared to other French sites. For the item ordered no choice you are the only ones to have it. Rather long delivery time this time.
Translated reviews
C
Rating: 5 out of 5
Order received on time and in the expected conditions. Perfect
Translated reviews
V
Rating: 5 out of 5
Everything worked perfectly, the ordered product arrived on time.
Translated reviews
V
Rating: 5 out of 5
First class service good product
V
Rating: 4 out of 5
Fast delivery and good communication. I would suggest putting the item in a box to protect the packaging better rather than using just bubble wrap - unless it was to make it easier to go through customs?
C
Rating: 5 out of 5
Everything about the order was perfect. Thank you.
Translated reviews
V
Rating: 5 out of 5
I quickly reached my goal in my search. The goods were dispatched immediately, even between the holidays.
Translated reviews
A
Rating: 4 out of 5
....
Translated reviews
G
Rating: 5 out of 5
very good offer very many models
Translated reviews
V
Rating: 5 out of 5
all top
Translated reviews
V
Rating: 5 out of 5
Good
A
Rating: 5 out of 5
Lampfirst time using this site, if so long I think we will remain great customers Thank you for the speed and delivery
Translated reviews
A
Rating: 4 out of 5
Matching products only one model is missing, replace immediately by another at my request.
Translated reviews
V
Rating: 4 out of 5
On the whole, I'm very satisfied, except for the shipping, which could be a bit quicker. I can't say for sure whether the long waiting time was due to the shipper or the parcel service.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 4 out of 5
I am happy with my order received quickly thank you 1001 hobbies
Translated reviews
V
Rating: 5 out of 5
The package arrived on time and the correspondence was excellent. I was kept informed of where it was. My son wanted this for Xmas and I would use 1001 hobbies again.
A
Rating: 1 out of 5
Order made on 04.12.22 sent on 21 after several reminders. Fortunately received on 23 but package opened and 1 product missing. Difficult to refuse the parcel on Christmas Eve.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, but please believe that this type of incident is not representative of the services and quality we offer. Could you please send us an email to [email protected] with a summary of what you are missing (ideally with photos) so that we can either send you the missing product or refund your money? Thank you and have a nice day 1001hobbies customer service.
A
Rating: 1 out of 5
Refund request since December 20 and still no refund.
Translated reviews
Response from 1001hobbies
Thank you for your comment and we apologize for this incident. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously! We have just forwarded your request to the accounting department in order to process your refund. However, please understand that this will take a maximum of 14 days. We apologize again for this inconvenience and assure you of our full understanding of your dissatisfaction. Sincerely, 1001hobbies customer service.
A
Rating: 3 out of 5
My parcel was very damaged I hope that no part is missing...
Translated reviews
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
Translated reviews
V
Rating: 3 out of 5
Product was only two months longer to receive than quoted. Oh well. The event I was going to use the product was several weeks in the past. Guess I will be good for next year.
V
Rating: 5 out of 5
Game arrived as promised. Website easy to use.
A
Rating: 2 out of 5
I received my order in a simple envelope !!!! The box was damaged... and 2 pieces broken inside!!!! This is unacceptable from a professional company. You don't buy a model by mail order only to receive it damaged. It's a shame.
Translated reviews
A
Rating: 3 out of 5
Wrong model.
Translated reviews
V
Rating: 5 out of 5
Fast delivery. Goods super. Many thanks!-) Will be happy to order again if required!-)
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
Rating: 4 out of 5
Fast delivery and always informed.
Translated reviews
A
Rating: 5 out of 5
I haven't finished it yet as I need to order the missing paintwork, so we'll see when it's mounted.
Translated reviews
A
Rating: 4 out of 5
Models corresponding well to the request. Correct delivery time. I can recommend 1001 hobbies without any problems. One drawback, I had asked for gift wrapping, the 2 models were wrapped together, they were for different people and in addition, the gift wrapping arrived torn.
Translated reviews
A
Rating: 5 out of 5
Very good product and order on time
Translated reviews
A
Rating: 4 out of 5
Arrived late, but at the turn of Christmas it fits. The rest all good.
Translated reviews
Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
G
Rating: 5 out of 5
Fast and perfect service
Translated reviews
A
Rating: 5 out of 5
fast delivery and well-packaged parcel.
Translated reviews
A
Rating: 5 out of 5
Very satisfied
Translated reviews
G
Rating: 5 out of 5
Great service
Translated reviews
Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.