Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 709 published reviews

Summary of reviews

1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.

All reviews

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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 26/11/2022
Quality of products and quality of service is top!!!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/12/2022
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/12/2022
We sent the box with the model wrapped in bubble wrap and, of course, the box was delivered half-crushed. Fortunately, the box is too big for the contents, which were able to slide out and were not damaged!
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us. We are sorry for this incident and will pass on the information to our warehouse. We wish you an excellent day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2022
a good quality model thank you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/11/2022
Everything as it should be!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/12/2022
Box was damaged WITHIN the packaging. Luckily nothing inside was broken (briefly checked).
Big box and the model is big so nicely done on having that available. Just keep in mind the box packing when ordering.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/12/2022
Fast delivery, well packed and everything there! Wide choice to order.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/11/2022
Quick shipment and handled well
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/12/2022
Super nice offer, fast delivery.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/11/2022
The order arrived on time and perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
two orders from this seller fast delivery (delivery rate a little expensive) but very good overall recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2022
A vast choice of references. Good communication if there are delivery delays by contacting them on their Facebook page.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
On-time delivery.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/11/2022
everything was fine
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 27/11/2022
Long delivery times, it took over a week for the parcel to be posted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Easy, user-friendly
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/11/2022
The product met my expectations, but the delivery time information was a bit erratic. But overall, I would recommend it.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/11/2022
easy ordering, fast shipping
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/11/2022
Punctual and quality
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/11/2022
Quick turn around and customer service!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
No problem finding my items, easy navigation between the different sectors. Easy to order, secure payment and most importantly early delivery. Would recommend.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/11/2022
Good range of products that I have not seen on other sites. Excellent customer service…personal, quick and thoughtful. Definitely a two-way exchange.
I did not realise that my order was being shipped from France! I would not have questioned the extra delivery time had I known.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/11/2022
Everything went perfectly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/11/2022
My order arrived on time and in perfect condition. It exceeded my expectations and I look forward to doing more business with this company in the future
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/10/2022
Too expensive and very long lead times. Sale without stock.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are essential to us and we take them very seriously. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 21/11/2022
The orders I have placed are taking much longer to be delivered than what it says on the web. I have phoned and emailed them and they never reply .... I am certainly not getting a good deal.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2022
Long lead time for stock Ordered 23/11 received 07/12
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2022
As ordered, on time and kept updated on progress
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 18/11/2022
standard delivery from belgium to netherlands takes over 3 weeks , a package from japan is even faster. better to mention that specifically so a faster -and more expensive- method can be chosen.
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Response from 1001hobbies
Hello, thank you for your feedback, your opinion counts heavily. I notice that on one of the products (the beads) it is clearly stated that there is a waiting period of several weeks "In stock with our supplier, shipped from our warehouse within 1-2 weeks of your order", while the product is ordered from our supplier. We are sorry if this was not clearer. If in doubt, please contact our customer service: [email protected] or +31 (0)85 80 81 159. Have a nice day. Translated with www.DeepL.com/Translator (free version)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
SATISFIED
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
a wide variety of products and quick response to orders.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2022
Arrived on time and in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
I have ordered several times. Models, tools, paints...always satisfied with my purchases.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2022
NOTHING TO SAY GO ON AND MERRY CHRISTMAS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
discovered by chance. a very original gift for christmas. Fast shipping and product as advertised. I recommend Flo 200%.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2022
Fast and compliant
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/10/2022
The problem is that it takes a long time to arrive.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/11/2022
Great assortment and very fast shipping, great !!!
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