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A
Rating: 5 out of 5
fast and top
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 41 135 published reviews
Summary of reviews
1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
A
Rating: 5 out of 5
order corresponds to my expectations
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A
Rating: 5 out of 5
first order and more than satisfied
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A
Rating: 4 out of 5
Good site nothing to say
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A
Rating: 5 out of 5
Fast delivery and an original puzzle!
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A
Rating: 2 out of 5
After opening the package the plastic hull of the boat ordered is deformed I can not build the model, an email was sent today to contact 1001 hobbies. Fr to find a solution to my problem
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A
Rating: 3 out of 5
The parcel was complete and in good condition. However, the order arrived 1 week late.
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A
Rating: 1 out of 5
Communication impossible.1 month delay in delivery without explanation despite numerous requests made by email and calls impossible because the line is always saturated. It was supposed to be a Christmas gift ordered on 22/11/22 and it arrived on 30/12/22! So I'm not satisfied! Why on the site it says delivery in 48h! It's not true at all!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Please believe that this type of incident is not representative of the service and quality we offer. It is true that some products take longer to be shipped: they are always clearly indicated when this is the case. This is also indicated in the order summary. We're sorry that things didn't work out as you'd hoped. Our customer service remains at your disposal by e-mail at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
Compliant product purchased at a good price. Fast delivery without PB. EM
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V
Rating: 5 out of 5
Excellent service and product
A
Rating: 5 out of 5
So far, I've placed three orders. Two I've already received in very good condition and quite quickly. The third order will take a little time because one of the items is not in stock at the store, but I hope to receive it within a few days.
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A
Rating: 5 out of 5
Excellent site structured well with distinct and easily distinguishable product categories , my order was processed and shipped within a very short time despite the Christmas period ,generous packaging and well protected items inside I would say promoted with flying colors , I recommend it.
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A
Rating: 5 out of 5
I have nothing to complain about. The quality of the items is impeccable, they are well packaged and delivery is hassle-free.
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A
Rating: 5 out of 5
Choice and people available to answer your questions
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
Good product and courteous
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A
Rating: 5 out of 5
Accurate and on time, well ahead of expectations
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A
Rating: 2 out of 5
[email protected] has not replied to my message
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V
Rating: 5 out of 5
Fast shipping and great service
V
Rating: 4 out of 5
The gift I got my eldest granddaughter arrived after Christmas but it was in perfect condition and my she was here when it arrived. I was pleased with my overall experience with 1001 Hobbies and would order from them again.
V
Rating: 5 out of 5
Excellent. Loads of fun making this with 6 y.o.
A
Rating: 5 out of 5
very good quality
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A
Rating: 5 out of 5
very good quality
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A
Rating: 5 out of 5
Very wide choice of items, fast delivery if available and, above all, customer care.
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V
Rating: 5 out of 5
Amazing customer service. A+quality product
V
Rating: 5 out of 5
Very good pilot figure
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A
Rating: 4 out of 5
Satisfied but a shame not to receive a reply to an e-mail sent.
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A
Rating: 5 out of 5
Quick delivery, no worries
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A
Rating: 5 out of 5
Good but rather expensive compared to other French sites. For the item ordered no choice you are the only ones to have it. Rather long delivery time this time.
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C
Rating: 5 out of 5
Order received on time and in the expected conditions. Perfect
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V
Rating: 5 out of 5
Everything worked perfectly, the ordered product arrived on time.
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V
Rating: 5 out of 5
First class service good product
V
Rating: 4 out of 5
Fast delivery and good communication. I would suggest putting the item in a box to protect the packaging better rather than using just bubble wrap - unless it was to make it easier to go through customs?
C
Rating: 5 out of 5
Everything about the order was perfect. Thank you.
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V
Rating: 5 out of 5
I quickly reached my goal in my search. The goods were dispatched immediately, even between the holidays.
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A
Rating: 4 out of 5
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G
Rating: 5 out of 5
very good offer very many models
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V
Rating: 5 out of 5
all top
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V
Rating: 5 out of 5
Good
A
Rating: 5 out of 5
Lampfirst time using this site, if so long I think we will remain great customers Thank you for the speed and delivery
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