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V
Rating: 5 out of 5
Everything was handled very well. I am very satisfied. Fast delivery and flawless goods.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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A
Rating: 5 out of 5
Perfect, as expected
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G
Rating: 4 out of 5
Good service, fast service, good offer, wide range
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A
Rating: 5 out of 5
ok perfect
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G
Rating: 4 out of 5
Website is OK, what is inconvenient is that if you have an order out some parts may be or become unavailable. That holds up the order very much.
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C
Rating: 5 out of 5
All good
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V
Rating: 1 out of 5
This company has a uk web address, but actually ships from abroad had I known id never have used them, I tried to cancel after waiting a week and was told the order had been cancelled and my money refunded. The item turned up 4 weeks after ordering.
I would never use them again .
I would never use them again .
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. We indeed deliver from abroad, however it shouldn't have an impact on the delivery since we clearly indicate the estimated delivery when you proceed to checkout. See you soon https://www.1001hobbies.co.uk/
A
Rating: 5 out of 5
a beautiful model thank you very much
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V
Rating: 3 out of 5
A bit misleading, thought I was using a UK based depot, products were available straight away del 3-4 days, didn't arrive, chased up to be told coming from France a week later, looking at other reviews this is not 1st others have had same situation.. When placing order should state where products are coming from, probable use again though
A
Rating: 5 out of 5
Very good.very fast delivery service in point relay
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A
Rating: 5 out of 5
Quality team and fast delivery
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A
Rating: 5 out of 5
Second order, item conforms, deadline met, good price.
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V
Rating: 4 out of 5
Took a while to get here but , got what I asked for so happy.
A
Rating: 4 out of 5
No comment
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A
Rating: 4 out of 5
well received, compliant, but shipment a little slow.
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V
Rating: 1 out of 5
very poor attitude to customer enquiries
told me I was being “impatient” when delivery was already 4 days late
then told me I was a “low priority”
then told me to wait 10 to 15 days after the promised delivery date presumably before troubling them again
well, guess who’s a “low priority” now - you’re so low a priority for my custom you can kiss goodbye to any repeat orders
and … it still hasn’t been delivered 10 days after the promised delivery date
unfortunately I can’t rate with zero stars - dont deserve even a 1 star
told me I was being “impatient” when delivery was already 4 days late
then told me I was a “low priority”
then told me to wait 10 to 15 days after the promised delivery date presumably before troubling them again
well, guess who’s a “low priority” now - you’re so low a priority for my custom you can kiss goodbye to any repeat orders
and … it still hasn’t been delivered 10 days after the promised delivery date
unfortunately I can’t rate with zero stars - dont deserve even a 1 star
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Sadly, Delivengo shipping can indeed take a bit longer, up to 10 to 15 opening days. Don't hesitate to come back to us this week if you still haven't received anything. See you soon https://www.1001hobbies.co.uk/
C
Rating: 5 out of 5
Very good management. Very satisfied
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V
Rating: 4 out of 5
Product is good. However despite the items being shown as ‘ in stock and ready for immediate dispatch ‘ it took two weeks to be posted. Otherwise ok.
V
Rating: 5 out of 5
Great processing and fast shipping!
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V
Rating: 1 out of 5
Did an order that wouldn't ship for a while. Cancelled that and a week later only got part of the refund! Had to push to get the rest of it.
Then I stupidly did more orders. They said they'd be here by date X, but it's past that date and I have only received half of the orders!
Please just avoid them. They're more hassle than they're worth
Then I stupidly did more orders. They said they'd be here by date X, but it's past that date and I have only received half of the orders!
Please just avoid them. They're more hassle than they're worth
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you if you haven't reached them yet: [email protected] See you soon https://www.1001hobbies.co.uk/
C
Rating: 5 out of 5
all ok
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A
Rating: 5 out of 5
I discovered the site by searching for my product. Efficient service.
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V
Rating: 1 out of 5
The gift wrapping was horrendous, part of the box were still showing. Both boxes were crushed because they shipped the items in bubble wrap only. How am I suppose to gift these items now?
Response from 1001hobbies
Dear customer, we are very sorry for this incident which does not reflect the quality of our services. Please do not hesitate to contact our customer service at [email protected] Have a nice day
C
Rating: 5 out of 5
Very good.
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V
Rating: 5 out of 5
Super everything went well fast delivery gladly again
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C
Rating: 4 out of 5
Everything is fine. No problems.
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C
Rating: 5 out of 5
Great offer, competitive prices and seriousness in shipments.
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C
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend them!
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C
Rating: 5 out of 5
Giant model of the Titanic, length of 67 centimeters, I have already assembled the small model of 12 centimeters in length, it has turned out very well, good quality material, accurate assembly of the pieces, I will not use the brush paints because I prefer to paint it with aerosol, it will have a colossal aspect when it is finished. Thanks.
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A
Rating: 5 out of 5
Perfect first order
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V
Rating: 4 out of 5
Prompt delivery but perhaps the packing of the item could be better (just using bubble wrap around the box is questionable with the UK postal system!)
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Quite a good selection, good price for some items, careful shipping. Would recommend.
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A
Rating: 5 out of 5
Clear site, easy to place order, delivery made quickly and package well sealed
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A
Rating: 5 out of 5
Very complete site, multiple choices. Fast shipping...
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A
Rating: 5 out of 5
Super after-sales service. Competent and willing to go the extra mile.
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G
Rating: 3 out of 5
Delivery was incomplete at first; problem did eventually get resolved after contacting customer service 2x.
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A
Rating: 5 out of 5
On the whole, everything is perfect, except for a specific search request. More than once, the search engine comes up with nothing or with an unrelated article.
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A
Rating: 4 out of 5
Complete site, easy to access, well-packaged product, short lead time.
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A
Rating: 5 out of 5
very good. I really like this site. Customer service is always responsive
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