1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/11/2022
Navigation for us (long online experience completely in order. Information on delivery date particularly correct, waiting for a complete delivery corresponds to our ecological expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2022
Long delivery times
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/12/2022
It was a bit pricey but I was able to get a hard to find item. It shipped reasonably fast and the product arrived as described in good condition.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/12/2022
excellent service all round, very reliable, some very rare hard to find kits on this site, highly recommended
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/11/2022
Delivery took ages and when arrived item was damaged. Contacted them for a replacement and they are refusing to do until I completely destroy the item! Never had such a request when proof has been sent that it arrived damaged. Avoid them AT ALL COST!
Response from 1001hobbies
Hello, thank you for your message. Unfortunately, I can confirm that this is a request that we have to make officially in order to respect the suppliers' request and the French law. Do not hesitate to come back to us by email [email protected] so that we can send you a new one. Thank you!
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/12/2022
Very disappointed with my purchase. My order was missing an item in the parcel and a second received broken and therefore unusable....
Ordered for Christmas and received a month later, gift missed And finally after sales service non-existent, I'm still waiting for a response to the complaint I made ... I would say only one thing to flee!
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Response from 1001hobbies
Hello, thank you for your message. We are terribly sorry for this situation. I see that the refund request has been taken into account and should be made shortly. Our apologies once again. Have a nice day,
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/08/2022
Webpage very user-friendly!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Fast response to problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Very fast delivery, arriving much earlier than scheduled. A real pleasure to be able to discover these superb figurines
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/12/2022
You always find something interesting that you did not expect, order, delivery, run perfectly, really highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
The choice, the Sav, everything is perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2022
Delivery problem and non-matching products still not resolved....
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Response from 1001hobbies
Hello, thank you for your message. I see that everything has now been sorted out: as indicated in our exchanges, we split your order because one of the products was waiting to be restocked. This product was shipped and delivered on January 4. If you still have any problems, please don't hesitate to send us an e-mail at [email protected] Thank you and have a nice day!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2022
Delivery time too long for an item reported available with immediate dispatch. No response to e-mail inquiries. No telephone response to numerous calls (supposedly because of too many calls, not a credible reason).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2022
Compliant
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/12/2022
Great part...a lot of fun. I'll remember 1001 hobbies ;-)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/01/2023
Wide choice of products, but doesn't bother to reply to emails about orders placed, and shipping is much slower than with competing model-making sites. In short, a store to be avoided.
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Response from 1001hobbies
Hello, thank you for your message. I see that we replied to your e-mail of January 3 on January 4, informing you that the parcel had indeed been dispatched on the 2nd, the day after your order, with receipt on the 6th, 4 days later. If our competitors can do better, then good for them :) Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
haven't opened my package yet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 07/12/2022
large selection at good prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Best price and fast delivery. Great!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/12/2022
Everything went nicely and smoothly. I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Large selection of quality models Well packaged in gift boxes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2022
Very good site. Many choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
on-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2022
the orders I've placed have corresponded completely to my expectations and have been delivered promptly.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
Plastic models to assemble and glue of good quality, affordable prices, fast service, very large catalog. Thank you.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/12/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Top!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/12/2022
Arrived earlier than expected. Very good.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2022
Product did not arrive until 8 days after it had been quoted for delivery. As such it was of no use.
Response from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We deeply apologize for the inconvenience. See you soon https://www.1001hobbies.co.uk/
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/11/2022
all very well except an order for a jagpanter from Meg that has not arrived and I have not heard anything for many months. Regards.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/12/2022
Everything went smoothly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2022
Impeccable and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
On-time delivery, efficient packaging
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/12/2022
Excellent
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2022
Package arrived very late Split in two Instructions in English only
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are important to us and we take them very seriously. Please do not hesitate to contact our customer service department by e-mail at [email protected] with photos, or by telephone on 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/12/2022
Correct shipment and in the estimated time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2022
Price of Revell enamel paints at the "cube" in Langon: 1.90 euros, but less variety and follow-up. I used to be a 1001 Maquettes customer, and I don't remember such high shipping costs. That's my only regret, which will probably hold me back in the future.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
Products as described and on time.
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