Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2022
Delivery times too long.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Prompt, careful delivery; good communication when changing delivery location
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2022
Interesting choice ....but too bad about the delivery time...other sites go faster....We're not all perfect, let's face it...:-))
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Conforms. Exorbitant shipping costs for overseas !!!!!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Following a problem with an order (an open can of paint), they didn't hesitate to give me a credit note and send me another order very quickly. I'm always very happy with the quality of their products and their fast delivery, thank you to the whole team!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2022
Quick, and efficient. Came sooner than I expected.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
Well done site, correct delivery,
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/08/2022
Excellent service and product. Highly recommended
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 23/08/2022
took way too long
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
set received quickly and very well packaged i recommend
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/08/2022
Great selection, easy to use web site and efficient delivery.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2022
Package conforms to order and dispatched quickly. No complaints.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
1st order, fast delivery.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 03/09/2022
clear site and fast delivery! products please.
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G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 09/08/2022
Very bad company, does not keep delivery times as promised. Been waiting 4 weeks now for a product and still it is not on its way, a return package was not accepted and will be returned. Bad communication.
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Response from 1001hobbies
Hello, Your order was delivered on 20/08/2022, which is 10 days after the order was placed. I invite you to contact customer service if you have not received anything. Thank you.
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 23/08/2022
Order Not Delivered
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Response from 1001hobbies
Hello, Your order left on 24/08/2022. You have opted for a non-tracking shipment. Since the package is not tracked, it is not priority mail. You will have to wait between 15 and 20 business days. We thank you for your patience and understand your impatience. Thank you for your patience
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/08/2022
I have purchased from 1001 hobbies previously and they have impressed me with their prices, choice of products and speed of dispatch and communication. Once again, they have been a pleasure to buy from. I would however say that my item (a Trumpeter 1/32 Su-27) was wrapped in bubble wrap for shipping, on opening the packaging the box was damaged in a number of places and I was concerned the kit was damaged. On checking, this was not the case, but the box did look like it had been beaten up. That's the only reason they've not earned the full five stars from me on this occasion.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
Excellent transaction!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2022
Fast shipping, compliant products, reasonable prices. Would recommend.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2022
Delivery time much too long, but satisfied with the material delivered.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2022
No worries! Neither on the merchandise, nor on the delivery and attractive prices when you take the time to consult their site frequently.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
Fast delivery and item conforms
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/08/2022
All ok We recommend
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G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 23/08/2022
Narrow scroll window and poorly done descriptions with many errors, little info about product such as weight and dimensions
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Response from 1001hobbies
Hello, we take good note of your opinion, we have made changes to the site in February 2022. Our IT specialists are working on these various points. We thank you for your valuable opinion.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Beautiful bookmark.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/08/2022
It took a little longer than expected but everything arrived perfectly.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/08/2022
No complaints, exactly what it says on the tin
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2022
not enough brilliant colors in paint
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2022
Everything is perfect and very well packaged, as for delivery .... Order preparation times are too long, up to 4 days when you pay for delivery. This is really annoying, even for a current order, the same problem takes too long and this puts the brakes on the purchase, which is a shame because the site offers everything at a very competitive price, but everything else is perfect.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 05/09/2022
5 Stars all the more! Excellent site, fast and timely delivery, excellent products, very satisfied! Maximum
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/09/2022
Order and payment on 02/09/2022 with delivery of it on 08/09/2022, thank you!
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/08/2022
very good
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2022
Coli quickly arrive Ras
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2022
Very good responsiveness and reasonable prices, I'll keep the address.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2022
for immediate delivery (02/09) effective on 07/09! no late notice!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Fine
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2022
No worries for this order To by the products which is marked that there is a time it is fast and when one contacts one has an answer quickly
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Perfect!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
Excellent site.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2022
VERY GOOD in all areas, especially the fact of keeping the customer informed of a possible delay in delivery, which is not the case with many sites.
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