Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 158 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
Clear, fast, competitive, professional, welcoming, meticulous and efficient.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2022
Quick response and trackable shipping via UPS. Very competitive product price. Very satisfied customer.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/03/2022
I had also read negative comments, but I personally am satisfied. They responded to the never and provided the requested information and I received the items quickly. Only drawback, being Airfix kits probably in stock for a long time (elsewhere you can't find them), some colors were dry, but since they are acrylic colors it was enough to add (little) water.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
impect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
for these products from its manufacturers nothing to say on the quality ras cordially
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Quality product and on-time delivery
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2022
An order that is in preparation for more than 7 days I have seen orders shipped in less than 2 days.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Perfect and super fast
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 26/02/2022
So I ordered a hg kshatriya and received the wrong item a entry grade gundam (for like a quarter of the price) and sent an email to them but all I got back was send us it back this is unacceptable I request that u send out the correct item or if you can do that a full refund this is terrible 1 of worst sites ever I feel like you have treated me like a mug plus when I tried to call you r always close if u can get back to me asap so we can resolve this problem
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/03/2022
I am very satisfied with 1001 hobbies fast and good
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/01/2022
Lousy experience. Despite repeated requests to stop sending me Spam from your company, they continue to do so.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2022
I am very satisfied with the quality of the product and the delivery time. I only regret that the curtain ropes are not included in this package.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2022
Clarity and security of payment to be improved
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 18/01/2022
Wrong product delivered after 4 weeks delivery time
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2022
What a lack of professionalism! After returning a product, the site clearly shows that the refund request has been taken into account, but it's now been over a month that, despite several reminders, I haven't seen a thing... My future purchases on this site are compromised, too bad!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
large selection of products, timely delivery
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/02/2022
Everything was great, always happy to return.
Translated reviews
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 19/02/2022
When you place the order, they give you an idea of how long it will take depending on the chosen option. Then it turns out that this is not the case, not even by approximation. Tell the truth, period.
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 25/02/2022
Never again
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Envou fast and souhné good products tozt super
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Very good, but it would be better if the pages were reunited.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/01/2022
very good hobby shop contact good service also good was delighted with my order
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 04/02/2022
It took me a month to receive my order.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2022
Great communication post sale. Very FAST response time. Good packaging. Altogether EXCELLENT service!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2022
Almost 3 weeks to receive my order.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/02/2022
Ordering system was fine, easy enough to navigate. Didn't realise that some items were on back order so delivery took a while, but not outrageous. Was a little disappointed with all the non standard labeling in French covering the English directions and caution labeling, something which I think should be addressed at source, especially when targeting the UK market. Otherwise everything is good, items as described and correct, good value for money, no complaints really.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Although on the site the products were available, it turned out that this was not really the case, hence the slightly long delivery time. Apart from that, it's OK.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
Punctual
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2022
Excellent service! I've never ordered anything internationally before, so I was a little hesitant at first. The part arrived earlier than their estimated arrival, and was 100% correct. 1001 even reached out when there was an issue with my address, corrected the issue, and the part still arrived early. Would and will do business with again!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Fast, diligent, conscientious
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2022
R a s
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
The order was exactly what I expected.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2022
perfect in my expectations.materiels and services very correct . i recommend 1001hobbies .
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2022
Quick delivery but wrong address
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/02/2022
The site was easy to use although I couldn’t find one of them colors. The order was shipped promptly and accurately.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/01/2022
Very good fast shipping
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 10/02/2022
I RECEIVED MY SECOND ORDER BUT HAVE NOT RECEIVED MY FIRST ORDER WHICH WAS MADE ON JANUARY 25. I WAS TOLD MY FIRST ORDER WAS SENT ON JANUARY 28 AND TO EXPECT DELIVERY ON FEB 10 THRU 15. THAT WAS NOT TRUE. I WAS ADVISED MY FIRST ORDER WAS SENT OUT LAST WEEK (MARCH 1) BUT I HAVE BEEN UNABLE TO TRACK IT. DON'T KNOW WHAT TO BELEIVE. AT THE END OF FEBRUARY I SENT AN E-MAIL TO 1001HOBBIES REQUESTING THAT MY ORDERS WERE TO BE CANCELLED AND MY PAYMENT REFUNDED. I WAS NOTIFIED A FEW DAYS LATER THAT MY SECOND ORDER WAS SENT OUT FOR DELIVERY AND A FEW DAYS AFTER THAT WAS TOLD THAT MY FIRST ORDER WAS SENT OUT. THIS IS THE FIRST TIME I HAVE HAD A PROBLEM WITH ANY ON LINE HOBBY SHOP PURSHACE. I DON'T THINK I WILL BE USING OR RECOMMENDING 1001HOBBIES IN THE FUTURE.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2022
Very good
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/03/2022
It is the first order I have placed, and the truth is that the whole process has been impeccable. Quite a discovery. I will continue with them.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/02/2022
Excellent assortment. Fast and accurate service. Very satisfied
Translated reviews