Customer reviews of 1001hobbies

Everything went smoothly and smoothly. Thank you very much.

Fast and efficient

A few errors concerning delivery, the proposal of relay points on the site or the parcel is not accepted, moreover in the first parcel there were not all the items ordered, however the people we call in the event of problems are very attentive and are not dishonest.

Delivery too late because after the holidays, contrary to the initial indications on the site. Once delivered, incorrect barcode, so impossible for the shopkeeper to find the parcel. He had to check his stock parcel by parcel, an unimaginable waiting time for me and a major inconvenience for the shopkeeper. Very disappointed with this delivery and therefore with your site. I will no longer recommend it.

Very long waiting time for the product! However, it's still very good quality and I might order from them again in the future.

Hyper-fast

Prompt delivery of a Swordfish MkII from Tamiya, almost nowhere to buy anymore so double ok.

Very good

I never recieved my order

Fast delivery and well packaged.

very satisfied. fast

My parcel was mistakenly delivered to a relay point, but the 1001 correspondent made up for it. Bravo and thank you to her and her team.

Following an order placed on 28/12/2021, the package was delivered without the model. I sent several messages to inform them of the problem, which remains unanswered to this day. In addition, it is impossible to contact them by telephone, as the line is always busy.

Everything went quickly, despite Corona and shortly before Christmas. Nothing to complain about.

Well satisfied

Obviously the right hand doesn't know what the left hand is doing. ordered and paid for goods, weeks later a request for payment. I would have spoken to the store personally if the telephone numbers had been the right ones. I paid everything with PayPal...lucky me, never again!!!

Great picking and excellent communication. Thanks from a happy customer

My nephew only wants COBI but from WWII. I am not an expert in tanks, planes etc...and I went crazy. The hardest part was finding the product. It had to be entered in the home tab. It would be convenient more tags to facilitate the search. Otherwise everything was perfect and the kid was delighted.

Received in perfect condition and in a timely manner.

Very good on all levels.

I've been waiting for over a month. Non-existent customer service: no response to my reminders. No information. Nothing received. However, I was debited the day I placed my order...

See my previous review regarding this company. Since I sent it I have at last received a refund. It's taken the best part of a month plus follow up calls. They receive a 2 star rating because at least I did get my money back.

I have nothing but grievances against 1001 hobbies. From the start, they've taken me for a ride on my order. .site o

Tres bon service mais cependant ,etant francophone j aimerais avoir une correspondance en francais

Everything TOP fast delivery, great price, I will gladly buy again!

I placed the order a month and a half ago and still have not received it.

Quality and delivery fast and good, gladly again

The product arrived was not what I ordered,among other things it was damaged I will do negative publicity.

excellent

Website was easy and it gave immediate receipt, shipping was longer than expected but it arrived in perfect condition and gave shipping updates along the way. Highly recommend 1001 hobbies for hard to find items !

Good delivery service in 2 days they sent it and in 5 days at home The model and the paints arrived in good condition everything perfect I will buy again in this store

I ordered a Boeing 747 kit on 23rd November 2021. Approaching the delivery date I looked at the Tracking record and found that it had not been sent although I had received an email from them saying it had been dispatched. They had also taken payment.
I rang them and they said there had been an error and it had not been dispatched but would create a new order. this they did but the delivery date was too close to Christmas so I cancelled the order before they had a chance it dispatch it. I am still waiting for my refund. I have phoned them several times and they say they will deal with it but nothing happens. Now I try to ring them and there is a message saying they have too many calls and cut me off.
This is quite the worst experience I have had dealing with a company on the internet. In my experince I find them totally incompetent and would not ever deal with them again once I get my money back.

the deadline is respected this order follows an availability alert "product" of more than 18 months.
conclusion: great satisfaction

Communication, shipping time and packaging were fine. Content not so much.

Perfect

I ordered something 04.12.2021 Today is 16 .01.2022 . I still don't have my order .

Order placed on December 7, guaranteed delivery before Christmas. No information on order tracking, I've only just received a refund (January 16) with no news beforehand. Avoid.

Processing took almost two months and only took place after Paypal was activated.

Perfect, nothing to complain about

When ordering it was not indicated that it would take time to arrive ...recu le 24 décembrez !!! That's hot for christmas presents. And when I e-mailed to find out why, I was told only that some items would take a long time to arrive ... without offering to send the ones that were in stock. The result was a lot of stress for me, which I wanted to avoid in the first place!