Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 716 published reviews

Summary of reviews

1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.

All reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2022
fast delivery, but the package was badly packed, the box was twice as big as the items ordered, and they just wandered around inside without any padding or foam, bubble wrap, cardboard, etc. I expected better from this store. When it comes to models, you have to be careful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Hello, As usual ras delivery service etc.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Very nice subject to deal with, patience!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Fast delivery when the products are available. I hope it will last. Sincerely.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2022
Your deliveries take too long. I wanted to order from a French merchant because I am French and I am very disappointed. I ordered from foreign merchants that I will not name and I received my packages within a week.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Thanks for everything
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/01/2022
good and reliable
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/01/2022
Shipping time was a little long, but the product met expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
very good range, competitive prices, ultra-fast delivery even with Mondial relais.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/01/2022
Respected delivery time and excellent product packaging.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 07/01/2022
I never received my order. Do not buy from this site!!! After stating "order not received" several times and sending an email I still have no response after a few weeks. The customer service is jerk. Getting nothing but still getting emails in with "your order has been received. What did you think of your product? Certainly not recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
shave very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Fast delivery. RAS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Very good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
Easy-to-use site, easy product search, would like more details on perceived quality of items. Multiple delivery options, efficient service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
nickel. ras.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/01/2022
Too many delays,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2022
Preparation and delivery took too long
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/01/2022
For my first order it's almost a fiasco.5 products ordered because in stock on the site and only 3 delivered and that 15 days after the order. Far from the 5 to 7 days indicated. It was almost impossible to contact me by phone in the morning or in the afternoon to find out what had happened to my order. On the 12th day I had a contact person who told me that the 2 missing books had arrived and that my order would be dispatched the same day. Now I have a credit on my account and I don't know if I'll have to pay postage again if I use this credit to buy other books. E-mail exchanges don't lead to much and I must admit I'm pretty disappointed at the moment. BR
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 11/01/2022
Sorry but I consider the waiting time too long and the package arrived half open with 2 boxes of 3 totally folded
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Very good products and follow-up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2022
For this order I had some problems because the model which I ordered was not in stock however the ors of the order nothing was indicated in this direction I received my order one month after having joined a person to the telephone which answered me very well on the other hand navigation on the site is not simple when I type a word in the space envisaged the first 3 characters return but not the whole word I thank particularly the person whom I had on the telephone which was really reassuring professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
very satisfied. Easy order taking, good follow-up until delivery, fast delivery. Item corresponds to my expectations.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/01/2022
Great service and prices. Shipped and received very quickly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/01/2022
Excellent service and communication was a bit worried about coming from France , but there was No problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Package received quickly and good quality product perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Very good product and always on time, to be recommended for modellers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
A delivery problem that the site finally solved. Very good customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Clear site overall!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Ordered a "masters of the Universe origins Lord of Power" action figure: Sent in a cardboard box with the right dimensions: the blister pack of the figure was therefore not received folded or damaged (important for a collector). What's more, during another order, the site informed me of a possible delay attributed to the supplier. I sent an email through the "contact" of the site to find out more and received precise and cordial replies. I recommend this site and I will recommend this site OVER this site! (By the way, I have an item waiting in my basket! )
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/01/2022
I never received anything there is no response to the mail. Very bad
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/01/2022
Received shipment pretty quick from Europe to US.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Good all round, (order, payment, delivery).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2021
Item ordered supposedly in stock but was never and still isn't! I asked for a refund but it's the same thing, you can't be in a hurry! Extremely disappointed! I regret having placed my order on this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Super fast
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/01/2022
I have not received it since January 19, 3022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
New, more complicated navigation, but it's always a pleasure to browse the site, especially as I always find new models, but only on your site.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 02/01/2022
I would never wish for such a business practice. The ordered goods were shown as being in stock. After a short time I received a shipping notification. But the order did not arrive even after a month. When I made an inquiry, I received a message for a credit note because one item was not available. I then canceled the order, as both items are required for this model! I then received another message saying that my order was in progress. Once again, I canceled this order. What comes again? A shipping notice! Do they really want to start a legal dispute? Other companies from Europe delivered within 2 to 4 days.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/