Customer reviews of 1001hobbies

proper delivery

The delivery is good, but slowed down somewhat as the items I've bought from them have so far both come from France, which also raises the possibility of having to pay customs duty. The company has kept me informed as to the current whereabouts of my package, which is reassuring. I haven't actually navigated the website as yet, as both times I've bought from 1001hobbies, I had something specific in mind and did a search for it.
I think giving the website address is a bit misleading, as both items I've bought from 1001hobbies.co.uk have come from France, but the address suggests that the company has a British presence, which doesn't appear to be the case, based on my experience so far.
Having said all that, I will buy from them again and would recommend them to anyone wishing to buy model boat kits, with the caveat that there may well be customs duty to add to the price you pay for the goods. From some of the reviews I've read, this fact of post-Brexit life in the UK comes as a surprise to some people.

One more slight problem and it'll be great.

Everything was done correctly and quickly

RIGHT ON TIME

Well received with short lead time and complete order.

Fast, reliable delivery

Very good

'In stock' on website was in stock in France. Beautiful.

Satisfied

HIGHLY RECOMMEND

Just perfect!

I am absolutely satisfied with the wide range of products and the great service!

transport costs:grayuit or paid

good material. No worries

Very good communication as to the status of my order.

Got exactly what I ordered in a timely manner considering it was shipped to the U.S.

Actually free shipping from 69€, I paid shipping and handling fee. Too bad! Much more expensive than I realized, I would actually return the item and ask for the money back. But I needed the item immediately :(

Tres bien..votre site marche bien et facile faire les commandes. Thank you

very good, fast delivery and well packaged.

Despite delays, everything went well.

Amazing that a company that seeks so much feedback is so poor. Goods shown as in stock weren't, emails to customer service were ignored. Over a month from ordering to receiving my goods. Funniest thing was after leaving feedback on another site and making it clear I would never order from this company again, they sent me a code for a whole 10 euros off my next order!

Delivery time too long and sales service not great.

A little long for delivery

Excellent service, delivery on time and in perfect condition. Bravo

Fast Good choice of products

5 stars for variety and choice of products, 3 for shipping, time is about two weeks.

Very satisfied.

I was happy with the products, packaging & delivery information.
The goods arrived the day they said they would.

It arrived promptly and the model was perfect. Thank you very much for everything, we will continue to expand the collection.

Very slow delivery

We wanted this kit for a Christmas present but the kit came in a box that had been crushed when it had been packed. So it is not a satisfactory present.

I did receive my item before Christmas, but the messages I received suggest that the customer is being taken for a ride... the seller said he had sent the parcel, but the carrier didn't pick it up until much later!

Top service, fast delivery, great article!

Fast and efficient

I am happy and satisfied with my order that I just received. The service was excellent and thank you for everything. Happy holidays and happy new year 2022 to all 1001hobbies !!!!

Perfect. Fast and efficient delivery. No complaints.

superbe site j'ai trouvé tout ce que je voulais

well

i could have put very good if the site was easier and more intuitive to use if not i recommend 1001 hobbies p