Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Order arrived quickly, with good tracking. All items were impeccable and well protected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/11/2021
I was able to find what I was looking for at a reasonable price. The shipping was fast for an overseas delivery. I was incredibly happy with my experience and highly recommend 1001hobbies.com
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2021
order processed on time. The only complaint is that the relay point availability alert should also be sent by sms... more practical for people like me who don't check their email every day. otherwise RAS I recommend this site and will surely recommend it again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2021
Order of November 9th sent on December 17th....Nothing to add:::
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/11/2021
Total efficiency.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/11/2021
delivered quickly and well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Fast delivery, excellent tracking
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2021
Slightly long order preparation time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Nickel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
Quick answers to my questions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
1st order and very satisfied with the service. Careful packaging and very fast delivery. I recommend it.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2021
Easy and fast.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2021
fast, kept me informed. I'd use 1001 again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2021
Always excellent and fast service with great information on package delivery tracking!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Very good service
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/11/2021
Fast delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/12/2021
PEdido exceeds my expectations
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/12/2021
Fast delivery!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2021
Many thanks as usual
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 06/12/2021
they take too long to solve a return after three phone calls
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Package received 4 days before expected date, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Efficiency, fast order processing, on-time delivery.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 09/12/2021
The Roco model ordered arrives late, after two false delivery announcements by the SDA courier chosen by 1001 Hobbies for delivery.When the 'order arrives it does NOT work.I am forced several times to open it to check the contacts on the wheels.After each verification it works fine, but only for a short time. On the third verification it does NOT work anymore. I am forced to have the ordered locomotive repaired at my expense. LAST EXPERIENCE WITH 1001 HOBBIES who NEVER answers the contact phone 02124120034
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/12/2021
The kit looks very solid. Didn't know what to expect but this looks good. Is now under the Christmas tree. Wonder what the recipient thinks of it.
Fast and neat delivery. Thanks!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
good but not the delivery time advertised on the site but otherwise very good for delivery tracking
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2021
Correct products. Delivery time and cost far too long and too high.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/12/2021
fast shipping. Neatly packaged and arrived well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
don't change a thing thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
Impeccable as usual. Just a little complaint about the size of the box, a little too big for what was inside .... not very green :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2021
Delivery time a little long... 3 weeks !!!
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/12/2021
The whole organization around the order is good. The status of the order is easy to follow. The quality of the construction kits depends on the brand. I would like to be able to make improvements. For example in the manual.... Greetings Hans
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
compliant and on time
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/11/2021
A disaster. They made a mistake in sending me the product. In order to return the product I had to call several times and there was never anyone who spoke Spanish. In the end they sent me a return label. After three weeks I am still without the product and without my money back. I will not buy from this site again and I do not recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2021
order well received: the blister pack and cardboard box are in good condition (it was a Masters of the universe figurine: the condition of the latter is important for a collector) and the figurine is magnificent. I'm giving it 4 stars (I hesitated to give it only 3) because the time between ordering and receiving it was extremely long... But perhaps that's due to the large number of orders for the festive season... (hence the 4th star instead of 3) Thanks to you!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/12/2021
I was really happy at first with the delivery time, but once I had the parcel in my hands, I realized that I had not at all received the product corresponding to the visual, nothing to do with it, I'm really disappointed...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
Delivery received a little late but satisfied with my purchase.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2021
Missing a certification of the miniature aircraft (statement 130 of this miniature) no document .fabrication !!! Disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
I am satisfied with the speed of delivery of the package, but very disappointed with the quality of service concerning the implementation of gift wrap and gift message, service charged 2 €50, I had to redo the gift wrap and no message, fortunately I received the package instead of shipping it to the person concerned by the gift, I would have been too ashamed...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/12/2021
I did not receive my order very disappointed
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.