Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 717 published reviews
5 25,7k 63% 4 6 467 16% 3 2 786 7% 2 1 741 4% 1 4 039 10%

Summary of reviews

1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.

All reviews

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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/12/2021
When i dealt with the UK set up they were as rude and difficult, not even knowing the law regarding the distance sale regulations, but also the wording regarding returns on their own website? They said they could deliver before Christmas and then not until after, so i cancelled. Luckily there French company were more helpful after a little persuasion
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/12/2021
Allen cool.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Very good site for models, where I was still able to find a Mirage 3 C, in other stores it is unavailable. I recommend this site. delivery was fast and the package was very well made.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/12/2021
I ordered a model from them as a pre-order. Very atypically for 1001 Hobbies, it was actually offered at a competitive price. Two weeks later they contacted me to cancel the order, though the item is still not released. They'd obviously realised that for once they'd sold something at a fair price. I'll never order from them again..
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. https://www.1001hobbies.co.uk/
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/12/2021
Never received my order - still waiting for refund after one month!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 25/10/2021
Happy to buy from you again
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 07/12/2021
very fast and good
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 22/12/2021
I ordered on 22.12.2021 and nothing has arrived to date (10.01.2022). I paid a little extra to be able to track the shipment, but even that doesn't work.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 20/12/2021
Since 20/12 that I ordered a product and as of today 10/01 still nothing.... After sending a reminder email, a few days ago I receive an apology but that does not take away from the fact of disrespect on shipping time (5/7 working days) written on the site. Poor seriousness. I will do further review on the product as soon as it arrives at its destination.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 21/11/2021
early december ordered , package on the way lost , mail contact was very difficult, now 8 januarie only had a refund, never again
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/01/2022
All correct
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2022
Order received very well packaged, very promptly. Excellent service and can recommend enthusiastically.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 05/01/2022
ordered a gift certificate but haven't received it after almost a week and their customer service is ignoring my emails about it
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 24/12/2021
I still have received no shipment or details when I will receive delovery
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/08/2021
Wide selection, on-time shipping
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/12/2021
Everything went perfectly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/12/2021
Very satisfied
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/01/2022
Great variety.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 11/12/2021
Ordered on 11,12,21 should be in stock after demand his It comes on 27,12,21 after renewed demand on 4,1,22 his it comes on 5,1,22 today is the 10,1,22 and still nothing arrived.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 21/12/2021
poor communication,order from early Dec.2021, still don't know when delivery will be made, mid Jan.2022 is listed....Other no follow up.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 28/12/2021
When I made the purchase it indicated that it would be delivered on January 3rd. As of today it has not arrived yet.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 25/11/2021
Not delivered yet
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/12/2021
Item not yet delivered and seller does not respond to emails.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 25/11/2021
I have had problems with a slow delivery that has taken weeks to complete. Also, items are not showing as out of stock on the website.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 30/10/2021
Have neither received the goods nor my money back (paid 2 months ago)!!!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 29/12/2021
They are supposed to have the item in stock, but they do not send it or communicate anything to the buyer. To collect the item they do it on the spot.
I do not recommend this store to absolutely no one. A disgrace
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 26/12/2021
It was a gift. The order was placed on the 26th and on their website they announced shipping in 3-5 days and it arrived today, preventing it from fulfilling its function. If they can't meet the shipping deadlines they should have informed you in advance. it is not acceptable.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 31/10/2021
Easy search on the site. Fast delivery. Repeatable. In short: very satisfied.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 20/12/2021
Did pay and received NOTHING. No response to emails!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 11/10/2021
It has taken co if they came from Aystralia by boat.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 17/10/2021
I haven't received my order for ages. I am therefore very disappointed with the current state of affairs.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/01/2022
The product fully meets the expectations. Moreover, I could count on a smooth delivery. The product was also packed very securely.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/11/2021
whenever I have dealt with them they have been very good and helpful
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/11/2021
Everything OK
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/01/2022
Excellent products and customer service.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 03/11/2021
I then requested a refund of my payment. At least that worked. Unfortunately I don't have the kit now, but I won't be ordering from1001hobbis again.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/11/2021
Very satisfied with delivery site and product. 5 stars
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2021
Great service! Would order from them again!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/01/2022
It is a good site and reference for modeling
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/10/2021
Very poor quality compared with goods provided by other sites.
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