English 
A
Rating: 5 out of 5
fast , efficient ; satisfied .
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
All reviews
A
Rating: 5 out of 5
Very satisfied with this order. Fast delivery.
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V
Rating: 5 out of 5
very good service, slight delay in posting due to current climate, well packaged and excellent description of product.
V
Rating: 3 out of 5
Again with manufacturing defects! Rework required.
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A
Rating: 5 out of 5
The seller is very reliable and generally fast, even for orders requiring restocking (online stock status not always up to date). This can take up to ten days, but overall the information is good and the customer well treated. To be recommended.
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V
Rating: 3 out of 5
It's bad enough it takes days to gather the items for shipping but then they sent the items in a box when an envelope would have sufficed.
G
Rating: 5 out of 5
Clear directions and referral mails
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A
Rating: 5 out of 5
Impeccable service and good advice
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A
Rating: 2 out of 5
Too long a delay between order and delivery, even though the company is based in France..... Payment by PayPal subject to a "tax" (the only merchant site I know that practices it). Not to mention some lack of logic when ordering. In short, I am dissatisfied with this experience and will not order again.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
fine
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A
Rating: 2 out of 5
Purchased items not in accordance with the description and photo.
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Response from 1001hobbies
Hello, Thank you for your comments.3 Please contact us at [email protected] Customer service will reply you as soon as possible.Thank you for your understanding, Laure
A
Rating: 5 out of 5
Fast delivery well packaged thank you
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V
Rating: 5 out of 5
The kit WAS in stock. I ordered on Saturday. The kit arrived Wednesday. From Paris!
Well packed. Delighted. And the best price I had found. Winter project sorted!
Well packed. Delighted. And the best price I had found. Winter project sorted!
C
Rating: 5 out of 5
No problems in the purchases I have made.
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V
Rating: 5 out of 5
Wow, having just received my U-Boat (With the see through interior [ AWESOME] ) sold through 1001 Hobbies I'm completely satisfied. They where prompt and professional, leaving me with a complete and pleasent experience.
Thank you and am looking forward to more of the same.
Thank you and am looking forward to more of the same.
A
Rating: 5 out of 5
Nothing to say everything was perfect no problem
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V
Rating: 3 out of 5
When I received my order, there was a heavy glue fumes smell coming from the mailing envelope. I found that the contact cement tube had leaked in the envelope. The tube was still probably 90% percent full but perhaps a more protective mailing container is called for when mailing such supplies.
V
Rating: 4 out of 5
This foray into buying from within the EU was expensive, not the fault of 1001hobbies, but of the result of leaving the EU. Sha’nt be doing it again.
A
Rating: 3 out of 5
Long delay, but on the other hand the person on the phone was very kind.
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G
Rating: 5 out of 5
Great quality and fast, very carefully packed shipping!
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G
Rating: 5 out of 5
Perfect website and excellent order fulfillment.
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A
Rating: 5 out of 5
Todo perfecto y rapido
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A
Rating: 1 out of 5
I was told that my order was delivered when I received nothing
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Response from 1001hobbies
Hello, Thank you for your comments.3 Please contact us at [email protected] Customer service will reply you as soon as possible.Thank you for your understanding, Laure
A
Rating: 5 out of 5
Fast delivery, oversized box compared to order.
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A
Rating: 5 out of 5
My husband is delighted! It and fane of model to very soon for a new order
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G
Rating: 5 out of 5
Received delivery well and quickly.
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V
Rating: 2 out of 5
the 1/48 scale pilot I spent $21 on did not even fit in the 1/48 scale model I was building. At least they sent it quickly.
Response from 1001hobbies
Hello,
Thank you for your comment and we apologise for the delay. We regret your disappointment and assure you that this type of feedback is very important to us. We are forwarding this information to our purchasing department today, who will send it to our supplier.
Thank you for your time
Thank you for your time,
1001hobbies customer service.
Thank you for your comment and we apologise for the delay. We regret your disappointment and assure you that this type of feedback is very important to us. We are forwarding this information to our purchasing department today, who will send it to our supplier.
Thank you for your time
Thank you for your time,
1001hobbies customer service.
A
Rating: 5 out of 5
bonsoir impec rien a redire cordialement Herve
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A
Rating: 5 out of 5
Thank you; perfect service!
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C
Rating: 5 out of 5
All correct and fast shipping.
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A
Rating: 5 out of 5
Very well packaged, fast delivery, delighted!
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A
Rating: 5 out of 5
very good site, fast shipping, very good product.merci
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C
Rating: 5 out of 5
Surprised. Fast and efficient
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A
Rating: 1 out of 5
VERY bad because there is not completely NUL, First 14 days including 11 to make a package is bad! but more unpacking! DECEPTION because the products sold under the heading " PAINT IN BOMB " are small pots! There's nothing to be done with pot paints, which means a lot of money down the drain and a lot of wasted time ... Génial ; "1001 Conneries " would be a more appropriate title.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
The navigation on your site is sometimes complicated. Nothing to say about the delivery, perfect. Customer service, I have two experiences two boxes where parts were missing, one box was changed, nothing for the other. so half satisfied. Still a little expensive but a lot of choice. I will return.
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C
Rating: 5 out of 5
To continue this way
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A
Rating: 5 out of 5
Thank you for your professionalism
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C
Rating: 5 out of 5
Good site, intuitive. The shipment arrived on time.
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A
Rating: 3 out of 5
Parcel arrived quite damaged, the three boxes of models were nicely stacked and flattened but the models were intact... Apart from that: good choice and price, fast delivery.
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V
Rating: 1 out of 5
Item was delivered on time but the model box had a dent in it contacted customer service and I’m still waiting to hear back from them it’s been 2 days, crap service will not buy again with this seller
Response from 1001hobbies
Sir,
Thank you for your message, we have sent you the return form by email.
Thank you for your confirmation of receipt, 1001 hobbies customer service.
Thank you for your message,
Customer care 1001hobbies. fr
Thank you for your message, we have sent you the return form by email.
Thank you for your confirmation of receipt, 1001 hobbies customer service.
Thank you for your message,
Customer care 1001hobbies. fr