English 
A
Rating: 5 out of 5
Received earlier than expected. Great!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
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A
Rating: 5 out of 5
Very good order tracking
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A
Rating: 5 out of 5
ORDER WENT VERY WELL. I'M WAITING FOR THE NEW CHINTOYS. SO SOON
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A
Rating: 3 out of 5
no worries about the product but the delay was too long for a product in stock having paid more for the fastest transport. ( tnt ) the gift arrived after the birthday ...
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G
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
The delivery time is far too long. I was told that my order would be delivered on September 11th and I only received it on September 21st, knowing that I have to pay for postage, I find this unacceptable.
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Response from 1001hobbies
Hello, We would like to apologize for the delay in processing your order. We would like to point out that the mention "shipping within X to X days". These products are not currently in stock at our Saint-Quentin-Fallavier site and are generally dispatched within X to X days of the user's order, depending on the lead times of the various suppliers. We would therefore like to thank you for your patience.
Sincerely, 1001hobbies Customer Service.
Sincerely, 1001hobbies Customer Service.
V
Rating: 4 out of 5
Fast delivery. Good selection.
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A
Rating: 5 out of 5
As expected, reliable and fast. Thank you very much!
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A
Rating: 3 out of 5
I've had no news for two weeks and I've had a piece that isn't from !!!!
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A
Rating: 3 out of 5
This latest order was a bit of a hiccup, as the product wasn't really in stock and the lead time was longer than normal, but this was announced at the outset and taken into account. The problem was that, apart from the automatic alerts activated when lead times were exceeded, it was difficult to get concrete feedback on the status of the order. The lead time "2 to 4 weeks" became 6 weeks: order on August 5, received on Sept. 18. But it's fine, just an impatient guy to deal with at home. I know supplies are complicated these days. Thanks to 1001 Hobbies for distributing COBI.
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A
Rating: 5 out of 5
mondial relay not very competent
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A
Rating: 5 out of 5
Serious and rigorous. Super
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A
Rating: 5 out of 5
Delighted with the service!
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V
Rating: 4 out of 5
It was fine. I only ordered a few paints, and they arrived relatively quickly.
A
Rating: 5 out of 5
Very good advice from very responsive customer service
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A
Rating: 5 out of 5
perfect
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V
Rating: 3 out of 5
Navigation on the page and when searching for an article is confusing.
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V
Rating: 5 out of 5
Very fast, uncomplicated delivery, good price-performance ratio. Gladly again!
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A
Rating: 5 out of 5
I recommend this boutique. The staff is available and attentive. Shipping was fast and packaging well done. Thank you very much!
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A
Rating: 5 out of 5
fast shipping
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A
Rating: 4 out of 5
PAR MODELE MANQUE DE PRÉCISION SUR L'ECHELLE
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G
Rating: 4 out of 5
No details
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A
Rating: 4 out of 5
excellent service
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A
Rating: 5 out of 5
I was very satisfied with the site and its ease of use. And as far as the object is concerned, I really enjoyed building it, even though it was a bit expensive.
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V
Rating: 5 out of 5
Very good selection,
Free shipping on many items
Prompt delivery.
Free shipping on many items
Prompt delivery.
A
Rating: 5 out of 5
great site and very fast shipping
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G
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
I am very satisfied;
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A
Rating: 4 out of 5
The choice
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A
Rating: 4 out of 5
A bit messy but complete
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A
Rating: 3 out of 5
Very long delivery! I bought extra gift wrapping paper (worthy of a 2-year-old's wrapping paper) and a card with a note on it, which didn't exist!
On the other hand, the model (fortunately) was in good condition.
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On the other hand, the model (fortunately) was in good condition.
A
Rating: 1 out of 5
You never have stock and waiting times are far too long
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Response from 1001hobbies
Thank you for your comment. We would like to stress that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier, and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. Thank you for your understanding, 1001hobbies customer service.
A
Rating: 5 out of 5
it's ok! no particular worries!
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A
Rating: 5 out of 5
Very pleased. I found what I was looking for at a satisfactory price, and I'll be back. It's a bit long but it's correct, taking into account a longer lead time with thousands of references available. Well
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V
Rating: 5 out of 5
I appreciated the shipping updates and package tracking feature. However, I found the tracking feature in French language difficult to follow (even though I would click on English translation much of the information was in French). My order was processed and received rather quickly given the pandemic difficulties. My package was received in excellent condition.
A
Rating: 5 out of 5
Well received
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A
Rating: 5 out of 5
Serious and efficient confiznce site. The order was processed quickly and the delivery was fast and compliant with the order. I recommend it !
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V
Rating: 3 out of 5
Languages in store interface and emails are mixed (German, English, partly also French). Delivery was very fast, that's good! The products of Kromlech are unfortunately not so good, very irregular plastic, in some places material is missing (e.g. lower edge of shields).
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A
Rating: 4 out of 5
Delivery times still a little long
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A
Rating: 5 out of 5
VERY WELL SERVED AND INFORMED . GOOD AND FAST DELIVERY . I'M SORRY THERE'S NOT MUCH AVAILABLE IN STORE, FOR SOMEONE WHO DOESN'T WANT TO USE THE INTERNET.
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