English 
A
Rating: 5 out of 5
Perfect
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
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V
Rating: 4 out of 5
good reliable
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V
Rating: 5 out of 5
Great, perfect condition
V
Rating: 5 out of 5
great products and communications very well packaged.
A
Rating: 5 out of 5
Fast delivery. Quality materials at attractive prices.
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A
Rating: 5 out of 5
Easy visit to the site, order and delivery carried out without a hitch, with parcel tracking. What more could you ask for?
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G
Rating: 4 out of 5
I was offered a discount for an order I had just placed, discount could no longer be settled.
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A
Rating: 5 out of 5
order delivered very quickly.
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A
Rating: 5 out of 5
Nickel
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G
Rating: 5 out of 5
Timely delivery and well packaged.
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G
Rating: 1 out of 5
Poor communication and very long shipping time :(
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for the delay. We regret your disappointment and assure you that this kind of feedback is very important to us.Thank you for your time.Sincerely, 1001hobbies customer service.
G
Rating: 4 out of 5
Never thought I would be able to build the RC plane again that I had before Nowhere to get it anymore,but 1001hobbies could still deliver it - Top
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V
Rating: 5 out of 5
Easy to find what I wanted and fast delivery to UK.
V
Rating: 5 out of 5
Great kit. Many hours of fun building
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A
Rating: 5 out of 5
Brilliant! Great prices, wide selection and express delivery. I'll be ordering again, that's for sure!
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G
Rating: 5 out of 5
Fast service, was delivered earlier than indicated
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V
Rating: 1 out of 5
Got a message that the order had arrived, come to find out it hasn’t. Very disappointed and cannot find any easy way for a refund
Response from 1001hobbies
Hello,
Thank you for your comment. We apologize for this incident, we ask you to believe that this type of incident is not representative of the services and the quality of our offer.
The customer service will get back to you as soon as possible.
Sincerely,
1001hobbies
Thank you for your comment. We apologize for this incident, we ask you to believe that this type of incident is not representative of the services and the quality of our offer.
The customer service will get back to you as soon as possible.
Sincerely,
1001hobbies
A
Rating: 5 out of 5
The models received are of very good quality. There was a slight delay in delivery, but a courtesy message indicating that the order was still being processed and an apology for the delay. Very happy with the products and the sales contact.
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A
Rating: 5 out of 5
Good product at the right price
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G
Rating: 1 out of 5
I provided a correct address but the package was sent to a completely different city and address, i still haven't received my ordered item
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident.
We would like to inform you that the investigation is still in process with BPost. Our customer service will get back to you by email as soon as possible. Wishing you a nice day, Best wishes, 1001hobbies customer service.
We would like to inform you that the investigation is still in process with BPost. Our customer service will get back to you by email as soon as possible. Wishing you a nice day, Best wishes, 1001hobbies customer service.
V
Rating: 5 out of 5
The item was not easy to find over here and your price was comparable to other companies who sold the product but they were out of stock so I saw you had it in stock awesome service fast delivery service very happy with your store and product
A
Rating: 5 out of 5
Package delivered quickly. Very satisfied with my order.
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G
Rating: 1 out of 5
I ordered some items that were supposed to be available for immediate delivery. They should have been delivered the next day or the day after. Instead, it took more than a week. Communication via email was difficult and the mail was blamed. Eventually I got my package, but by then had arranged for an alternative at another store. Unless it is something I really cannot buy anywhere else I would not order here again.
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. We would like to inform you that our customer service will contact you by email as soon as possible, I wish you a nice day, Best wishes, 1001hobbies customer service.
V
Rating: 5 out of 5
Excellent service, will be buying again.
A
Rating: 5 out of 5
EASY TO NAVIGATE
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A
Rating: 5 out of 5
Super, order received quickly after receipt of parts waiting from them.
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A
Rating: 5 out of 5
Very good site, order received on time, my boy was delighted with his tank for his birthday!
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A
Rating: 5 out of 5
Clear, easy-to-use website, simple ordering and payment, fast delivery.
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C
Rating: 1 out of 5
The customer service was terrible, there was a worker who barely spoke Spanish and on top of that you could hear a child crying. She hung up on me twice with little professionalism and did not give me any solution. I had sent them an email expressing a complaint that the model that they have sold me is not the original TRUMPERTER MODEL FORD GT40 MKII ref. TU05403. that was the US SPORTS CARS with ref. MAG00019 that does not have the original decals where they put FORD and that in all the web the model is much cheaper than the one I had ordered. I feel cheated and poorly served and have made me lose my time and the illusions that I had about this model. They have already created so much distrust in me that I am afraid to return it because I will not get the money I paid for the model. To all of you who buy this model I want you to know that it is not the original Trumpeter model, I don't know what brand it is because it doesn't even say it. A customer who feels cheated.
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A
Rating: 5 out of 5
I had a stock problem with my order. I had a very efficient lady on the phone who was able to find a solution and thanks to whom I was able to have my parcel within 3 days.
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A
Rating: 5 out of 5
Very good communication. Superior service.
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A
Rating: 5 out of 5
Very good communication. Superior service.
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V
Rating: 4 out of 5
Wish the website link for package tracking had an “English” translation option.
A
Rating: 5 out of 5
Perfect packaging
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A
Rating: 4 out of 5
Accuracy, quality of packaging. Near perfect
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A
Rating: 5 out of 5
Perfect: the basket doesn't disappear and delivery is very fast!
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V
Rating: 5 out of 5
Good site just pricey due to shipping to UK
V
Rating: 5 out of 5
Excellent service and rapid delivery.
A
Rating: 4 out of 5
good I knew the seller long time ago and I appreciate it because I can find out of the ordinary models not only f4 f18 f16 typhoon etc
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G
Rating: 5 out of 5
100% satisfied. Good service quality and on time. Thanks
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