English 
G
Rating: 5 out of 5
Fast delivery and well informed of product availability.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
All reviews
A
Rating: 5 out of 5
As always, an order delivered on time with a serious follow-up.
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A
Rating: 5 out of 5
My order was processed quickly and every step of the way was communicated to me by e-mail, right up to the delivery of my products. 1001hobbies did an impeccable job.
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A
Rating: 5 out of 5
First purchase, all good.
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V
Rating: 5 out of 5
The craftsmanship is excellent and they have already taken their place on my display among the WWII aircrafts collection. Thank you very much for your great service.
V
Rating: 3 out of 5
The Humbrol paints are fine, but the shipping speed and quality of container used leaves a lot to be desired. I ordered quite a few paints and they were just tossed into a slightly padded envelope with no additional protection. I am glad none of my paints broke or opened up in transit. Supplied tracking was in French and difficult to figure out. Took over two weeks to receive what I ordered. I am happy about getting the paint supplies I needed, but I will look for a different supplier for any future orders. Thanks anyway.
A
Rating: 4 out of 5
Delivered a little later than promised. But otherwise correctly
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. We would like to emphasize that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we are very interested in them! As a business gesture, and to keep your trust, we have decided to offer you a 5€ voucher. The code to use is SAVCOM5. This voucher is valid for 1 year and can be broken. We apologize again for this inconvenience and assure you of our full understanding of your dissatisfaction. Sincerely, 1001hobbies
V
Rating: 2 out of 5
This transaction was really weird. The order was done via eBay. It took forever to arrive--3 weeks. I tracked it, and discovered that item was if I never bought it, AND it showed up $20 more! Very confusing. I actually thought I didn't REALLY order it! Then poof, it arrives on my doorstep days later, in a huge box! The item box was only 11 inches long and 3 inches tall. I could have fit at least 6 of those boxes (air to air missiles for F16 models) in that 1 huge box. No wonder the shipping charges were so high! I feel like I have been ripped off a little bit because of the shipping. Unfortunately, they were the only ones that carried this item so I'm not sure what I'm gonna do when I need item again for my special needs son of 30 years.
A
Rating: 5 out of 5
Service is normal!
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V
Rating: 5 out of 5
Very good website with a large selection and good prices. Order was delivered very quickly and was very well packaged..will certainly order again.
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V
Rating: 5 out of 5
Everything is fine ...
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A
Rating: 5 out of 5
Site with a lot of choices,easy and fast search.perfect order and fast shipping.great.
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V
Rating: 5 out of 5
Although originating in France it arrived fairly promptly and cleared customs in one day, so all necessary paperwork was correct.
A
Rating: 5 out of 5
At the top
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V
Rating: 5 out of 5
Everything was a perfect fit!
I will certainly order again
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I will certainly order again
C
Rating: 5 out of 5
Very fast with the shipping service.
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A
Rating: 5 out of 5
clear and pleasant site with more than interesting prices. fast delivery.....je lerecommande
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G
Rating: 2 out of 5
Finally received after an uncertain period, no track and trace working properly. I am not yet convinced to order here again, maybe if the service improves.
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Response from 1001hobbies
Hello, Thank you for posting your comment. Thank you for contacting customer service. We will reply to you as soon as possible. We regret this incident and apologize.
Thank you for your understanding, 1001hobbies customer service.
Thank you for your understanding, 1001hobbies customer service.
A
Rating: 5 out of 5
No problem - order conformed and received on time
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V
Rating: 2 out of 5
On August 8th 2021.I received merchandise l have ordered.
I have ordered romanian infantry and others .but romanian infantry is missing.
Please ship the romanian infantry that is missing on your
shipping cost.
Thank you for your prompt attention,
I have ordered romanian infantry and others .but romanian infantry is missing.
Please ship the romanian infantry that is missing on your
shipping cost.
Thank you for your prompt attention,
Response from 1001hobbies
Good morning,
Thank you for your comment. We would like to inform you that this product has not been sent because we had a stock error. We would like to inform you that we have refunded this reference.
Thank you very much,
1001hobbies
Thank you for your comment. We would like to inform you that this product has not been sent because we had a stock error. We would like to inform you that we have refunded this reference.
Thank you very much,
1001hobbies
A
Rating: 5 out of 5
everything was ok
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V
Rating: 5 out of 5
This is an excellent seller. I will most definitely purchase future items from them
V
Rating: 5 out of 5
Excellent selection if products and quick shipping to the U.S. Would buy again.
A
Rating: 5 out of 5
Perfect!
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V
Rating: 1 out of 5
Received model kit upon opening find that both sides of the chassis are broken this is now going on for two weeks still no further forward after emailing about the issue on a number of occasions still not resolved £130 spent only to be ignored by customer support
Response from 1001hobbies
Hello,
We would like to inform you that our customer service will get back to you to propose an appropriate solution so that your AFTER SELL is resolved as soon as possible.
Sincerely,
1001hobbies
We would like to inform you that our customer service will get back to you to propose an appropriate solution so that your AFTER SELL is resolved as soon as possible.
Sincerely,
1001hobbies
C
Rating: 5 out of 5
Product in perfect condition. Delivery at the agreed time. Perfect packaging.
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V
Rating: 5 out of 5
Excellent service, fast delivery from France to UK. Was able to purchase items that can be hard to get here, will certainly use again! Many thanks!
G
Rating: 4 out of 5
Took several days for the ordered to arrive. No problem for me! Package was small, might as well have been in the mail!
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A
Rating: 5 out of 5
Fast and compliant. Perfect.
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V
Rating: 5 out of 5
Fast service
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V
Rating: 4 out of 5
Everything in order
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V
Rating: 5 out of 5
I am very satisfied Recommendable
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C
Rating: 4 out of 5
This time the shipment took longer than usual. Perfect package and contents. I will continue to buy from 1001 hobbies!!!!!
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A
Rating: 1 out of 5
Very bad! Item sent 1 month after order! Material missing
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident. Please believe that this type of incident is not representative of the services and quality we offer.
Customer service will get back to you as soon as possible.
Sincerely, 1001hobbies We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
Customer service will get back to you as soon as possible.
Sincerely, 1001hobbies We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 5 out of 5
I did receive my order. Everything arrived as expected. The box that my order was shipped in looked as though it was almost had a rough trip getting here. Nothing was damaged.
Thanks,
Erron H.
Wichita, Ks
Thanks,
Erron H.
Wichita, Ks
A
Rating: 5 out of 5
thank you good purchase
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V
Rating: 5 out of 5
great service good communication on all process from order to delivery
V
Rating: 5 out of 5
I am very satisfied and will certainly order here again.
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C
Rating: 4 out of 5
It's the first order, I can't say much about it. The material arrived correctly,
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C
Rating: 5 out of 5
All good, easy, fast and trouble-free
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