Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 722 published reviews
5 25,7k 63% 4 6 467 16% 3 2 787 7% 2 1 741 4% 1 4 039 10%

Summary of reviews

1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
My only regret is that I don't have enough information on the size of the models. I don't make them very often, so I don't have a compass in my eye. The model I received is smaller than expected. Otherwise, your service is perfect. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Very efficient, order received within a week perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Super
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 04/09/2021
amazing service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/07/2021
Great customer service, excellent communication, very prompt delivery for international customers!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2021
Really fast delivery and they are easy to reach if there’s a problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Perfect well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
The order is processed quickly and efficiently. No problems to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2021
So far, so good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
on-time delivery
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 10/08/2021
Haven't experienced worse service yet. First wait because 1 product of the 4 was not available. After 2 weeks mail that 3 of the 4 products were still not available. What a shit tent.
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Response from 1001hobbies

Sir, we come to you, Thank you for your stock, we inform you that we have refunded the missing unit without delay. We thank you for your understanding. We regret this incident and apologize for it, Sincerely, 1001hobbies customer service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/09/2021
Despite 1001 Hobbies warnings of possible delays in delivery from France, the item I ordered on Saturday 04/09/21 was delivered by Royal Mail the following Friday 10/09/21. Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Wide selection and fast service. Just perfect!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/09/2021
What I needed was quickly found on the site. Also the delivery went fine, everything toppie taken care of.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/08/2021
Wide choice, many brands
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/08/2021
Delivery was smoother than anticipated, scheduled to be delivered only two days later which can only be applauded.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/08/2021
Navigating the site is good, the only thing missing, for me at least, is the ability to sort by name or by price. Unless I wouldn't have noticed this.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
very satisfied with your products and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
very good and very fast
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/08/2021
Accurate information and fast timelines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2021
Fast delivery, solid package, very good tracking...PERFECT
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/08/2021
great selection, great store and good customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
Very good advice very responsive and quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
Huge variety of 1/72 soldiers
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
I would like to return the plane in my parcel as it does not correspond to the scale I usually order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
order delivered quickly and correctly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
Excellent service with serious follow-up and quick responses to any problems.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/08/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Very satisfied. I recommend this site for its seriousness.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/08/2021
Had what i wanted.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/08/2021
Very good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/07/2021
Excellent service, I have ordered several model kits from 1001 Hobbies without any issues at all. The product, if not immediately on hand is usually shipped before the estimated in stock date. Highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2021
Very quick delivery and the parcel is in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2021
As last time, nothing to say, everything is perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2021
Good overall
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
Wide range of products.
Easy site navigation. Fast shipping at a reasonable price.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/08/2021
Everything as it should be. Fast and problem-free. Gladly again.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/08/2021
Super fast delivery, everything as described. THANKS
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