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A
Rating: 5 out of 5
Very good choice!! fast service and careful shipping!! I recommend 1001hobbies.fr !
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
All reviews
V
Rating: 4 out of 5
Selection of the Clever Paper models was extensive and the prices were excellent. The box for shipping, tho', was larger than needed for the goods and the paper that should have cushioned the products wasn't used efficiently; it didn't really "cushion" anything. No damage, tho'.
V
Rating: 3 out of 5
delivery seems longer then average. Good point can produce the priduct your want but at a price.
A
Rating: 5 out of 5
tres bien bon cite
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V
Rating: 5 out of 5
Real time inventory, great communications, fast delivery. Great service. I keep coming back.
A
Rating: 5 out of 5
very large selection - fast delivery i recommend
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A
Rating: 5 out of 5
Very clear site, easy to find what you're looking for. Nothing to say except that I will recommend this site to friends.
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A
Rating: 5 out of 5
Satisfied on everything except the special case of ageing paints, in which many references are out of stock.......Pity!
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A
Rating: 1 out of 5
Time far too long
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A
Rating: 3 out of 5
Not very good stock management, as the order was placed when one of the two pieces was no longer available. No customer follow-up regarding supply, the customer has to call the site again to get news. On the other hand, the refund was made without any constraints and within a reasonable time.
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A
Rating: 2 out of 5
Correct shipment BUT products not tested, result: unusable products
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Response from 1001hobbies
Hello, Thank you for your comment. Our customer service will contact you as soon as possible.
Sincerely, Laure
Sincerely, Laure
A
Rating: 5 out of 5
Fast delivery, well-protected box, complete satisfaction.
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A
Rating: 5 out of 5
Item as described; confirmed and fast delivery time. Highly recommended.
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A
Rating: 2 out of 5
Paid for a 2/3 day delivery of a product supposedly available on the website. It arrived 10 days later when I was already on vacation. No excuse, no refund of shipping costs...
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Response from 1001hobbies
Hello Mr Fantino, Thank you for your comment. We would like to inform you that the product you ordered is indicated as "Shipped within 4 to 6 working days " which means that these products are in stock but with our supplier. yes, with 142000 products, you will understand that we cannot stock all these references in our warehouse. We regret that you did not see this information, and apologize for this delay .
thank you for your understanding, 1001hobbies customer service
thank you for your understanding, 1001hobbies customer service
A
Rating: 3 out of 5
My last order received does not correspond to my order sent!
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C
Rating: 5 out of 5
Very good service, fast shipping and good troubleshooting in case they don't have real stock of an item.
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A
Rating: 5 out of 5
Very good Thank you
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V
Rating: 5 out of 5
Very good, fast delivery - quality as expected
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A
Rating: 5 out of 5
Clear website - Wide selection - Easy to order - Fast delivery - Solid packaging
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G
Rating: 3 out of 5
Took a long time until it arrived
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A
Rating: 5 out of 5
Good service, serious follow-up
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A
Rating: 4 out of 5
Fast delivery and good merchandise. I recommend this store because of its wide selection.
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V
Rating: 5 out of 5
Excellent , quick delivery and cheapest on the internet, would use again
A
Rating: 5 out of 5
Quick delivery and great product!
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A
Rating: 5 out of 5
I am very satisfied with the tracking of the package and the shipping time. Excellent
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V
Rating: 5 out of 5
Always quick and easy ordering. Never an issue with delivery, even here to the U.S.
V
Rating: 5 out of 5
Prices are fair and shipping was quick & reasonable considering they are overseas. Recommended.
A
Rating: 4 out of 5
meets my expectations
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A
Rating: 1 out of 5
I'm sorry but I waited 9 days to receive the package,despite the fact that I paid the postage for 3/4 business day delivery.
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Response from 1001hobbies
Good morning, Sir, The product was in stock at our supplier, so we destocked it, then when it arrived we sent your product through SDA, which explains this delay.
Thank you for your understanding, Thank you for your understanding, Laure
Thank you for your understanding, Thank you for your understanding, Laure
C
Rating: 1 out of 5
twice I ordered the same model. Each time the model in the box was different from the box. This time I have sent three emails to three contact addresses and I have not received a replacement.
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Response from 1001hobbies
Hello Mr. Taylor, Thank you for your comment.
We regret this incident and apologize. Our customer service will contact you as soon as possible.
I wish you a good day laure
We regret this incident and apologize. Our customer service will contact you as soon as possible.
I wish you a good day laure
V
Rating: 5 out of 5
The website is easy to use and there are an abundance of products. No problems with delivery.
G
Rating: 3 out of 5
Order received, great packaging etc. Only point of note is the lack of communication after ordering. After I placed my order on the website there was no confirmation that the order had gone through or was in process, something almost all other websites do. Eventually, after some searching I found all the details on the site itself but a simple email after an order is often enough to let them know that the order has gone through properly and is being processed. Now I spent a time waiting in uncertainty, which was unnecessary.
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G
Rating: 4 out of 5
Good price and fast delivery.
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C
Rating: 5 out of 5
Excellent transaction, online purchase without any problem and super-fast delivery.
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G
Rating: 5 out of 5
Clear website
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A
Rating: 5 out of 5
Very realistic and high quality. Thanks
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V
Rating: 3 out of 5
The decal sheet does not include any insignia. I would have expected that at a price of 20€.
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A
Rating: 5 out of 5
very good, always on time even before,, and good quality product
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A
Rating: 4 out of 5
The site is pretty good and easy to use, it's a shame we can't find all brands of paint, but we manage to find what we need.
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C
Rating: 5 out of 5
Everything arrived in perfect condition. One product was missing that they had to order from their supplier and I was kept informed throughout the process and shipping. Very professional stores.
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