English 
V
Rating: 5 out of 5
Excellent service!
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
All reviews
A
Rating: 5 out of 5
Fast and accurate Quality items To recommend
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V
Rating: 5 out of 5
Very happy with my model of a 1/32 scale p-47 thunderbolt, wrapped up very well in a sturdy box and delivered quickly.
G
Rating: 5 out of 5
punctual and correct
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A
Rating: 5 out of 5
Excellent service, fast and trouble-free delivery
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A
Rating: 4 out of 5
Attentive customer service.
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A
Rating: 1 out of 5
Order shipped incomplete. No communication from the seller! I do not recommend this site to all my modelling friends.
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that we have refunded the missing reference. As your order was too old, our system released the shipment of the order because the reference was out of stock.
We would like to inform you that we have reimbursed the missing reference.
Sincerely, 1001 hobbies customer service
We would like to inform you that we have reimbursed the missing reference.
Sincerely, 1001 hobbies customer service
C
Rating: 5 out of 5
Everything perfect, I will order more things
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C
Rating: 5 out of 5
EVERYTHING PERFECT, I WILL CONTINUE TO BUY, THANK YOU VERY MUCH.
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A
Rating: 5 out of 5
Very responsive customer service and fast delivery!
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A
Rating: 5 out of 5
Serious store.
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A
Rating: 5 out of 5
RAS, fast delivery
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A
Rating: 5 out of 5
Good selection of 1/72 scale models
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A
Rating: 5 out of 5
Good address.
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A
Rating: 5 out of 5
All's well for the moment, thank you very much.
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G
Rating: 5 out of 5
Fast delivery
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V
Rating: 5 out of 5
Problem-free, fast processing
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A
Rating: 5 out of 5
The site is clear and precise, easy to use, with no nasty surprises. A special mention to the packing of the parcels, it's very strong ; Thanks to all....
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A
Rating: 1 out of 5
Still haven't received my last order
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that we have opened an investigation with our carrier. We will get back to you as soon as possible.
Thank you for your patience; Sincerely Laure
Thank you for your patience; Sincerely Laure
V
Rating: 3 out of 5
It was frustrating to wait three weeks for my small purchase of paints. No models, no glues, nothing but paints. I guess one should expect some time lag for items purchased from Europe but next time I'll look domestically.
V
Rating: 1 out of 5
Still not received them
Response from 1001hobbies
Hello,
Thank you for your comment. We would like to inform you that we have launched an investigation with our carrier. Our customer service will get back to you as soon as possible.
Thank you for your patience
Sincerely,
1001 hobbies customer service.
Thank you for your comment. We would like to inform you that we have launched an investigation with our carrier. Our customer service will get back to you as soon as possible.
Thank you for your patience
Sincerely,
1001 hobbies customer service.
V
Rating: 5 out of 5
Great products, they had stuff I couldn't find in the U.S. Took longer than normal but it's coming from overseas so it was expected to .
G
Rating: 4 out of 5
Delivery well packed just a slow delivery
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V
Rating: 5 out of 5
Fast delivery and problem-free processing (especially as shipping from abroad)
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A
Rating: 5 out of 5
Always very good, fast delivery, compliant product.
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V
Rating: 5 out of 5
Order arrived in good condition , well packed as I am in Canada. Notifications were very helpful. I certainly will order product again. Keep up the good work.
V
Rating: 4 out of 5
Very satisfied fast processing and delivery
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A
Rating: 5 out of 5
Super fast delivery
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V
Rating: 5 out of 5
Loved it!!
A
Rating: 5 out of 5
Very high quality products.
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V
Rating: 5 out of 5
I was very pleased with the email communication from order to delivery, I was kept updated regularly, my order was delivered in 5 days to the UK from France, had no additional import fees due to order being below £135. I had seen some bad reviews for delivery and communication which made me a bit unsure about ordering from them at first, I have only had a positive experience and plan on placing another order soon, I am guessing the bad reviews were due to Brexit and covid which are out of anyone's control.
A
Rating: 5 out of 5
Very satisfied with my order already 2 times that I order
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A
Rating: 5 out of 5
Description conforms. Super fast shipping
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C
Rating: 4 out of 5
Good prices but shipping costs are very expensive
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A
Rating: 5 out of 5
Very good
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G
Rating: 3 out of 5
Site is fine to use. Just a shame that you can order items that are not available (afterwards). If you opt for a refund, a bridging period of 14 days is generous. Contact by phone is not easy, due to a language barrier you have to make more effort to explain your "problem". Delivery seems to have been without any problems.
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C
Rating: 5 out of 5
The web navigation is simple, easy and effective. The service is excellent. My most recent order arrived 4 days ahead of schedule. Outer packaging clean and undamaged. Kits ordered in perfect condition, both their respective packaging and contents. In line with my expectations. You have won me over as a customer!
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A
Rating: 4 out of 5
Nothing to say
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G
Rating: 3 out of 5
the website does not work smoothly, otherwise it would have been 5 stars. fortunately the choice is wide and the handling perfect. top company.
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A
Rating: 5 out of 5
Great service :)
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