Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 166 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2021
An easy-to-use site with a wide choice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/08/2021
Excellent seller / vendor. Almost anything a hobbiest wants or needs. I will definitely keep doing business with them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2021
Waiting time not specified on site. No information on the follow-up which had to be the subject of a phone call on my part. Product arrived in my BL...unexpected! A pleasant surprise! Beautiful model.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Very large selection and very good service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/09/2021
everything has been perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/08/2021
item purchased, ship next day, 2-1/2 weeks for mail to get out of country, delivered 2 days later. Not a complaint just an example of sometimes international shipping can be worrisome. Tracking is good, product is great, Service is really good.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Quality products and attentive customer service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/09/2021
Excellent
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/09/2021
Great service, speed and professionalism
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/09/2021
Do not reply to complaint e-mails Very long delivery times: mark as in stock items that are then declared as awaiting delivery Do not check that items match orders
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Response from 1001hobbies
Dear Sir, We regret your comment. We have answered all your emails and we thank you for checking your spam. A return form was sent on 04/10/21 for the return of the products.
Please contact our customer service department on 01 79 73 68 76.
We will deal with your concern as soon as possible.
Sincerely 1001hobbies.fr customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
Fast and accurate delivery.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/09/2021
Satisfied with delivery and product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Compliant products, fast shipping, no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Product conforms, fast shipping, no worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2021
Hello I am happy and a little disappointed with my order received in kit to assemble oneself good I recognize that the product is of very good invoice after the assembly to be made
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
order received quickly and serious follow-up
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/09/2021
Order arrived on time. Package was perfect. Wonderful place for hard to find items. I highly recommend 1001 hobbies.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 26/09/2021
lots of choices on the site, but it was important to me that the one thing I was looking for that was not available anywhere else was available here. So I ordered it and got it delivered quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Very well detailed site and fast delivery, even very fast. What happiness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
Perfect, compliant product, delivered very quickly and well protected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/09/2021
Good service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2021
Always beautiful models
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/09/2021
Are you used to it? Items are not delivered within the timeframe specified when the order was placed. Too bad. Otherwise RAS
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/09/2021
Everything correct and fast shipping
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/09/2021
In the case of my last order I would say that I got it fairly quickly. About the navigation I find it not very easymaybe I am wrong in using it. Certainly there is a large assortment.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/09/2021
Excellent service no issues top job.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
Everything is perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
Package very well packed and delivered on time. It was perfect.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/09/2021
All very good.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/09/2021
Good price and item arrived as advertised.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 15/09/2021
great phone support, great delivery with perfect packaging, just a little long delivery.I will definitely order again.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/09/2021
Everything went smoothly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2021
OK DELIVERY BUT VERY DISAPPOINTED BY THE CONTENT OF THE BOX WITH NO POSSIBILITY TO IMPROVE IT
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/09/2021
Everything delivered as promised.
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 07/09/2021
Smooth and easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Second order at 1001 hobbies and no regrets. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2021
Excellent site, serious, model received with a short delivery time, impeccably packaged. I'm waiting for my second parcel.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2021
The items I chose are of good quality, although I was a little disappointed with one of the pieces, as I thought it was a medium size, but it turned out to be a small one. Still, I'm very happy with my purchase.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/09/2021
An Expedition department made up of people incapable of preparing an order correctly. Product missing on delivery, difference between the BL and the order, barcode labels rendering the purchased product unusable...... unheard of! The only positive point was a customer service team (Laure) who fought hard to repair the errors as best they could.... All this with an appreciable cheerfulness. But hey.... I won't be ordering from this site again
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Quality items Fast delivery
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