English 
C
Rating: 5 out of 5
Good order status information
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
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A
Rating: 4 out of 5
No problem
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C
Rating: 5 out of 5
Fast delivery and a great tracking system.
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A
Rating: 4 out of 5
well received a missing item REF AK472 XTREME METAL GOLD
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A
Rating: 4 out of 5
Good shipping and delivery times. Prices are perhaps a little above average, however, finding parts that are not easily found perhaps sets these conditions. Give more discounts to customers who buy often.
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A
Rating: 5 out of 5
Fast delivery, exact product reference (worth noting, as it was a 30-year-old vintage sticker sheet).
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A
Rating: 4 out of 5
Items deliverable in 5 to 6 days, shift delivery to 15 days easy. Otherwise RAS
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A
Rating: 5 out of 5
the entire order arrived on time, nothing to complain about, excellent value for money, I recommend it.
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C
Rating: 1 out of 5
They had a stock of three units and I bought them, but after more than a week with the order in preparation I found out that they only had 2 left. Having to be behind people who do not know how to organize their inventory should not be my job. Having to contact me to be told that they have a problem with my order when a simple communication with - We are sorry but we do not have what we have sold you - could be enough. And they have not refunded me for what they have not sent me. Thieves. I will not repeat nor recommend this site.
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Response from 1001hobbies
Mr. Thank you for your comment. We regret this incident and apologize.
We have refunded the amount of the items not received.
We apologize again.
1001hobbies customer service.
We have refunded the amount of the items not received.
We apologize again.
1001hobbies customer service.
C
Rating: 5 out of 5
Everything very easy and the shipping very fast, everything perfect.
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A
Rating: 5 out of 5
GOOD IN TERMS OF DELIVERY TIMES AND PRODUCTS
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V
Rating: 3 out of 5
The offer gave the impression that the pilots were painted, but they weren't, which is a shame. A small hint would have been enough for the price.
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V
Rating: 5 out of 5
Very pleased with the quality of service and updates on the purchase from point of purchase to mailing and finally delivery of the package.
A
Rating: 5 out of 5
Conforming item, very good commercial sense, I would recommend.
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A
Rating: 4 out of 5
Very good product. Correct delivery. Prices still high compared to other sites. Too bad.
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A
Rating: 5 out of 5
Large selection of items. Quick delivery of order. The rest, like the other times I've already placed an order. See you next time.
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A
Rating: 5 out of 5
perfect don't change a thing
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C
Rating: 5 out of 5
Very good, except for the telephone service that there was no way to contact, but the service by mail was impeccable. In 7 days I had it at home, (from Paris to Madrid) everything arrived perfect. I will definitely repeat!
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V
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very fast shipping and very well stocked site
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A
Rating: 2 out of 5
When I received the parcel, one of the paint cans was open and the paint had spilled into the envelope. A second can was badly closed and half emptied. :(
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Response from 1001hobbies
Hello, Thank you for your comment. We regret your disappointment and assure you that this type of feedback is very important to us. Our customer service will get back to you as soon as possible and provide you with a quick solution.
Thank you for your time. Sincerely, 1001hobbies customer service.
Thank you for your time. Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
Good reception
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G
Rating: 5 out of 5
Fast delivery and neatly packed. not the cheapest but highly recommended. top!!!
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A
Rating: 5 out of 5
Very happy, very fast delivery
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A
Rating: 5 out of 5
Good choice of products, good order processing.
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G
Rating: 4 out of 5
Good service, too bad the links don't work from track and trace though. Further fine
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A
Rating: 5 out of 5
Very good service, quality, speed, respect for deadlines In a word, "excellent".
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A
Rating: 5 out of 5
Completely satisfied. Easy order and respect of the announced conditions (delivery time, etc...).
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A
Rating: 4 out of 5
Perfect but late delivery; Covid? July 14th?
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V
Rating: 5 out of 5
Very fast and good, gladly again
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A
Rating: 1 out of 5
I am waiting for the package LD106039197FR 2 WEEKS AND IT IS NOT COMING I HAVE PAYED 18 EURO TRANSPORTATION AND YOU SEND IT BY SIMPLE MAIL. WHILE IT SHOULD COME TO ME WITH DELIVERY DO NOT DO THIS AGAIN
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Response from 1001hobbies
Hello, Thank you for your email and we apologize for this incident. We confirm that we have opened a dispute with the carrier, we will come back to you as soon as possible.
We thank you for your understanding, Sincerely, customer care
We thank you for your understanding, Sincerely, customer care
V
Rating: 5 out of 5
excellent service. fast shipping.
G
Rating: 1 out of 5
Something totally different was delivered than what I ordered!!! A bag with a pair of ball bearings was delivered from Tamiya instead of a model kit: totally incomprehensible. Moreover, I paid extra for express shipping. I am curious if the company will correct this without extra cost to myself. The company was immediately informed of the mistake, so far no response has been received.
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A
Rating: 5 out of 5
Everything is perfect, the products and packaging are top-notch.
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A
Rating: 5 out of 5
Good evening, my order was followed up very satisfactorily. I am very happy with your services and a lady gave me a good orientation because she phoned me to avoid having duplicate orders and gave me the benefit of a single shipment for everything.
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A
Rating: 4 out of 5
Good product, delivery time ok
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V
Rating: 5 out of 5
Excelent service & good quality of your products
A
Rating: 5 out of 5
pleasant site to visit, perfect communication, fast and trouble-free delivery.
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A
Rating: 5 out of 5
Everything went perfectly.
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