1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
All reviews
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 20/06/2021
The products and variety on 1001hobbies.de are excellent. However, the service is disastrously poor. I have been trying to return some items for over 3 weeks and have received neither a confirmation of my return request nor a reply to my emails. I really have to question this system. It's complicated, time consuming and doesn't work, which makes me not want to order here again.
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Response from 1001hobbies
Hello, thank you for your comment. We are sorry for your disappointment and assure you that this type of feedback is very important to us. Our customer service will get back to you as soon as possible and offer you a quick solution.
Thank you for your time Sincerely, 1001hobbies customer service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/06/2021
Good fast service. Excellent service. Will be using again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2021
Serious team, I was kept informed of the progress of my regular order.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/06/2021
Efficient to find something through the search function and subdivision by scale, manufacturer, etc.... Is my most visited website for modeling supplies. Am always satisfied with deliveries. Am kept informed of shipping date .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2021
Satisfied with my order, fast shipping
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/06/2021
I was highly impressed. Thank you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/06/2021
Excellent service and delivery. Shipped and arrived as advertised !!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/06/2021
delivered well and on time
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/06/2021
Will be using them again in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
I'm satisfied, but your website is a gas factory.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2021
Product as advertised and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2021
Too much packaging for the number of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
fine
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/07/2021
Suppi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Top!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/06/2021
Oh, I'd have to say they did well considering they shipped from Paris to about 120 miles due west of Chicago. They were very good on keeping me informed, I'll have to say that. I wouldn't hesitate to order from them again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
I can't find the necessary front and side wheels to equip the plane in sport mode.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2021
Excellent service. Arrived without any problems to UK. Would definitely order from here again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
none
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
fast and efficient! well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Fast and efficient. Plus the chance to send a real, well-wrapped gift, ideal for a long-distance birthday.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
Very good site for model makers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Very good site for model fans
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 15/06/2021
Easy and quick to find. But it says things are in stock and with the fastest express with ups delivered within 2 sagen. Extra 17.95 shipping costs paid and it took very long before the product is sent at all very bad
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Response from 1001hobbies
Sir, Thank you for your comments. Since we have 148,000 items on the site, we store some of our inventory with our suppliers.
That is why your product says "Shipping within 3 to 5 business days".
Therefore, your product was taken out of stock on 16/06/2021. It arrived on 22/06/2021 06:17:53. So you will be shipped on 22/06/2021 10:50:17 and you will be delivered on 24/06/21.
In short, the delivery time of your product was respected.
Thank you for your understanding, Thank you for your understanding, Laure
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/07/2021
Gladly again...
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/06/2021
Got my paint and models I ordered in a timely manner with updates on my order’s progress as it was shipped. Total satisfaction.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/07/2021
easy to browse the site and considerable variety of products. Prices could be more competitive...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Excellent support service, fast and efficient, well done and thank you.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/07/2021
Good product long delivery time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/05/2021
Inventories are wrong: take stock
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Response from 1001hobbies
Mrs Simonet, Thank you for your comment. We understand and regret your disappointment. We would like to point out that we have 148,000 references on our website .... and part of our stock is held by our suppliers. We have refunded your money.
We apologize again.
Sincerely, 1001hobbies customer service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/06/2021
Good service. Has hard to find colors!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/06/2021
Very good, great service. I would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
Fast service and product as ordered. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Very good, nothing to say
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/07/2021
Fabulous company to deal with, great for communication, very fast posting, defo will recommend and use again,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2021
I'll give you a better grade if I receive the 2 missing jars.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2021
ALL CLEAR.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Clear website, obviously well-tracked stock, fast and careful shipping.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/06/2021
Very good and wide-ranging offer! Good and fair prices. Short delivery time and safe transport packaging. HIGHLY recommended!!!
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