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A
Rating: 5 out of 5
Fast delivery and always conforms to the order. Very good parcel tracking.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 41 166 published reviews
Summary of reviews
1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
A
Rating: 1 out of 5
Delivery time not respected and no compensation for the wait Do not order
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
All good
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A
Rating: 5 out of 5
100% satisfied.
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A
Rating: 5 out of 5
Package received on time, perfect.
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V
Rating: 5 out of 5
Very good as always
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V
Rating: 5 out of 5
First time ordering and I'll definitely will be ordering again in the future!!
V
Rating: 3 out of 5
Very mixed in this review. Ordered 4 items:
Positive: Eduard prices great others fair
Negative: part number error/description for ICM 72072. It’s I-16 type 18 and not 28 which is ICM 72073. Sorry didn’t receive described item. All 4 packages damaged with Italeri models box actually torn. Open and models themselves are okay. Received message after complaint and basically can return at shipping rate greater than cost of model.
Positive: Eduard prices great others fair
Negative: part number error/description for ICM 72072. It’s I-16 type 18 and not 28 which is ICM 72073. Sorry didn’t receive described item. All 4 packages damaged with Italeri models box actually torn. Open and models themselves are okay. Received message after complaint and basically can return at shipping rate greater than cost of model.
A
Rating: 5 out of 5
I recommend really serious and fast
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A
Rating: 3 out of 5
I was a little disappointed with the quality of the models. The parts are smaller than I expected and some don't fit together well. 2 out of 3 paints were dry. I had to add a little water to try and make them usable, but it wasn't very good. I think it's expensive for what it is.
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C
Rating: 5 out of 5
Everything perfect
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V
Rating: 5 out of 5
Although I did not realize that 1001 Hobbies was located out of the United States, the service I received was equal to or superior to other hobby companies I have dealt with in the past. Keep up the good work.
A
Rating: 5 out of 5
Excellent transaction with a clear attention to detail of the follow-up of transport speed of dispatch perfect communication
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A
Rating: 4 out of 5
Right on schedule
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G
Rating: 5 out of 5
Promised waiting time good product
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A
Rating: 3 out of 5
The site is very comprehensive, with lots of references.
Easy navigation.
Only drawback: delivery times are a little long.
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Easy navigation.
Only drawback: delivery times are a little long.
A
Rating: 5 out of 5
Molto valido
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A
Rating: 4 out of 5
delivery O.K.
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A
Rating: 5 out of 5
good performance
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A
Rating: 5 out of 5
very good quality
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A
Rating: 4 out of 5
Item corresponds perfectly to the description, only downside, the delivery time longer than expected (no stock despite the indication "in stock" on the site) but I still recommend for the good communication.
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G
Rating: 4 out of 5
Excellent and quietly delivered quickly.
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V
Rating: 4 out of 5
Great Service & Tracking Updates
A
Rating: 1 out of 5
Delivery time not respected payment without delay on the other hand and no compensation Site to banish not to order
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the delay and inform you that customer service will get back to you as soon as possible.
Sincerely, 1001 hobbies customer service.
Sincerely, 1001 hobbies customer service.
A
Rating: 1 out of 5
I haven't received anything despite them saying delivered
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that SDA has returned your package to us. We would like to apologize for this incident, which is beyond our control. Customer service sent you an email on 9/27/21 , asking if you would like free reshipment or just a refund We are still waiting for your order.
We look forward to receiving your order, Laure
We look forward to receiving your order, Laure
A
Rating: 2 out of 5
Terrible delivery times
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Response from 1001hobbies
Hello, Thank you for your feedback. We regret the delay and apologize for this incident. Customer service will get back to you as soon as possible.
Have a nice day 1001hobbies customer service.
Have a nice day 1001hobbies customer service.
A
Rating: 5 out of 5
Quality website
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A
Rating: 5 out of 5
fast delivery and carefully protected parcel! very good
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A
Rating: 5 out of 5
excellent, fast service very good quality models
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A
Rating: 4 out of 5
I had chosen in-store delivery and I received all the delivery tracking emails to the store as if I was going to receive the order myself. As a result, I wasn't sure whether my delivery choice had actually been registered. But it was, and I was able to collect my parcel as planned. I thought that if I chose in-store delivery, I'd be able to get to know the staff and get some extra advice, but unfortunately they seemed very busy and just handed me my parcel as they would at any other delivery point. Too bad
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A
Rating: 5 out of 5
Clear and well detailed site, fast and accurate shipping
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A
Rating: 5 out of 5
Received earlier than expected. Great!
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A
Rating: 5 out of 5
Very good order tracking
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A
Rating: 5 out of 5
ORDER WENT VERY WELL. I'M WAITING FOR THE NEW CHINTOYS. SO SOON
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A
Rating: 3 out of 5
no worries about the product but the delay was too long for a product in stock having paid more for the fastest transport. ( tnt ) the gift arrived after the birthday ...
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G
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
The delivery time is far too long. I was told that my order would be delivered on September 11th and I only received it on September 21st, knowing that I have to pay for postage, I find this unacceptable.
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Response from 1001hobbies
Hello, We would like to apologize for the delay in processing your order. We would like to point out that the mention "shipping within X to X days". These products are not currently in stock at our Saint-Quentin-Fallavier site and are generally dispatched within X to X days of the user's order, depending on the lead times of the various suppliers. We would therefore like to thank you for your patience.
Sincerely, 1001hobbies Customer Service.
Sincerely, 1001hobbies Customer Service.
V
Rating: 4 out of 5
Fast delivery. Good selection.
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A
Rating: 5 out of 5
As expected, reliable and fast. Thank you very much!
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A
Rating: 3 out of 5
I've had no news for two weeks and I've had a piece that isn't from !!!!
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