Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/09/2021, 18:10 following a purchase from 13/09/2021

fine

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Acquirente Verificato

Rating: 2 out of 5

Published on 19/09/2021, 17:29 following a purchase from 29/08/2021

Purchased items not in accordance with the description and photo.

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Response from 1001hobbies Published on 20/09/2021

Hello, Thank you for your comments.3 Please contact us at [email protected] Customer service will reply you as soon as possible.Thank you for your understanding, Laure

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/09/2021, 16:53 following a purchase from 14/09/2021

Fast delivery well packaged thank you

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Verified Buyer

Rating: 5 out of 5

Published on 19/09/2021, 16:45 following a purchase from 11/09/2021

The kit WAS in stock. I ordered on Saturday. The kit arrived Wednesday. From Paris!
Well packed. Delighted. And the best price I had found. Winter project sorted!

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Comprador Verificado

Rating: 5 out of 5

Published on 19/09/2021, 13:34 following a purchase from 30/08/2021

No problems in the purchases I have made.

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Verified Buyer

Rating: 5 out of 5

Published on 18/09/2021, 20:51 following a purchase from 25/08/2021

Wow, having just received my U-Boat (With the see through interior [ AWESOME] ) sold through 1001 Hobbies I'm completely satisfied. They where prompt and professional, leaving me with a complete and pleasent experience.
Thank you and am looking forward to more of the same.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/09/2021, 19:32 following a purchase from 14/09/2021

Nothing to say everything was perfect no problem

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Verified Buyer

Rating: 3 out of 5

Published on 18/09/2021, 19:14 following a purchase from 05/09/2021

When I received my order, there was a heavy glue fumes smell coming from the mailing envelope. I found that the contact cement tube had leaked in the envelope. The tube was still probably 90% percent full but perhaps a more protective mailing container is called for when mailing such supplies.

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Verified Buyer

Rating: 4 out of 5

Published on 18/09/2021, 18:22 following a purchase from 09/09/2021

This foray into buying from within the EU was expensive, not the fault of 1001hobbies, but of the result of leaving the EU. Sha’nt be doing it again.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 18/09/2021, 18:17 following a purchase from 07/09/2021

Long delay, but on the other hand the person on the phone was very kind.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 18/09/2021, 17:07 following a purchase from 13/09/2021

Great quality and fast, very carefully packed shipping!

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Geverifieerde Koper

Rating: 5 out of 5

Published on 18/09/2021, 16:53 following a purchase from 11/09/2021

Perfect website and excellent order fulfillment.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/09/2021, 16:18 following a purchase from 14/09/2021

Todo perfecto y rapido

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Acquirente Verificato

Rating: 1 out of 5

Published on 18/09/2021, 16:06 following a purchase from 26/08/2021

I was told that my order was delivered when I received nothing

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Response from 1001hobbies Published on 20/09/2021

Hello, Thank you for your comments.3 Please contact us at [email protected] Customer service will reply you as soon as possible.Thank you for your understanding, Laure

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/09/2021, 14:53 following a purchase from 14/09/2021

Fast delivery, oversized box compared to order.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/09/2021, 12:55 following a purchase from 16/09/2021

My husband is delighted! It and fane of model to very soon for a new order

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Geverifieerde Koper

Rating: 5 out of 5

Published on 18/09/2021, 07:20 following a purchase from 08/09/2021

Received delivery well and quickly.

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Verified Buyer

Rating: 2 out of 5

Published on 17/09/2021, 22:30 following a purchase from 05/09/2021

the 1/48 scale pilot I spent $21 on did not even fit in the 1/48 scale model I was building. At least they sent it quickly.

Response from 1001hobbies Published on 20/09/2021

Hello,
Thank you for your comment and we apologise for the delay. We regret your disappointment and assure you that this type of feedback is very important to us. We are forwarding this information to our purchasing department today, who will send it to our supplier.
Thank you for your time
Thank you for your time,
1001hobbies customer service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/09/2021, 19:23 following a purchase from 08/09/2021

bonsoir impec rien a redire cordialement Herve

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/09/2021, 18:27 following a purchase from 31/08/2021

Thank you; perfect service!

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Comprador Verificado

Rating: 5 out of 5

Published on 17/09/2021, 17:21 following a purchase from 08/09/2021

All correct and fast shipping.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/09/2021, 14:34 following a purchase from 12/09/2021

Very well packaged, fast delivery, delighted!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/09/2021, 10:59 following a purchase from 12/08/2021

very good site, fast shipping, very good product.merci

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Comprador Verificado

Rating: 5 out of 5

Published on 17/09/2021, 09:24 following a purchase from 08/09/2021

Surprised. Fast and efficient

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Acheteur Vérifié

Rating: 1 out of 5

Published on 17/09/2021, 09:23 following a purchase from 01/09/2021

VERY bad because there is not completely NUL, First 14 days including 11 to make a package is bad! but more unpacking! DECEPTION because the products sold under the heading " PAINT IN BOMB " are small pots! There's nothing to be done with pot paints, which means a lot of money down the drain and a lot of wasted time ... Génial ; "1001 Conneries " would be a more appropriate title.

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Response from 1001hobbies Published on 20/09/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/09/2021, 09:13 following a purchase from 10/09/2021

The navigation on your site is sometimes complicated. Nothing to say about the delivery, perfect. Customer service, I have two experiences two boxes where parts were missing, one box was changed, nothing for the other. so half satisfied. Still a little expensive but a lot of choice. I will return.

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Comprador Verificado

Rating: 5 out of 5

Published on 17/09/2021, 05:31 following a purchase from 29/08/2021

To continue this way

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/09/2021, 20:38 following a purchase from 11/09/2021

Thank you for your professionalism

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Comprador Verificado

Rating: 5 out of 5

Published on 16/09/2021, 19:02 following a purchase from 06/09/2021

Good site, intuitive. The shipment arrived on time.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 16/09/2021, 18:56 following a purchase from 12/09/2021

Parcel arrived quite damaged, the three boxes of models were nicely stacked and flattened but the models were intact... Apart from that: good choice and price, fast delivery.

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Verified Buyer

Rating: 1 out of 5

Published on 16/09/2021, 17:49 following a purchase from 09/09/2021

Item was delivered on time but the model box had a dent in it contacted customer service and I’m still waiting to hear back from them it’s been 2 days, crap service will not buy again with this seller

Response from 1001hobbies Published on 20/09/2021

Sir,
Thank you for your message, we have sent you the return form by email.
Thank you for your confirmation of receipt, 1001 hobbies customer service.
Thank you for your message,
Customer care 1001hobbies. fr

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Geverifieerde Koper

Rating: 3 out of 5

Published on 16/09/2021, 17:26 following a purchase from 03/09/2021

The delivery no problem, just the time frame ordered September 03, 2021 and received September 15, 2021

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Acheteur Vérifié

Rating: 3 out of 5

Published on 16/09/2021, 16:57 following a purchase from 25/08/2021

I know that the health context can explain a lot of things, but having said that, it took me a month to receive my order (with one of your competitors, the maximum delivery time I've ever experienced was 10 days). However, the order met my expectations.

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Verified Buyer

Rating: 5 out of 5

Published on 16/09/2021, 16:07 following a purchase from 07/09/2021

Excellent service and information throughout the whole process.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 16/09/2021, 14:04 following a purchase from 07/09/2021

Super fast delivery

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Acheteur Vérifié

Rating: 2 out of 5

Published on 16/09/2021, 13:11 following a purchase from 03/09/2021

Hello, the decal sheet was folded in half in the envelope, just where I'm interested in two of the four designs.

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Response from 1001hobbies Published on 20/09/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/09/2021, 09:33 following a purchase from 09/09/2021

Very good, fast efficient and lots of choice

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Verified Buyer

Rating: 5 out of 5

Published on 16/09/2021, 00:19 following a purchase from 31/08/2021

Really nice parts,you guys ROCK!

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Verifizierter Käufer

Rating: 5 out of 5

Published on 15/09/2021, 20:28 following a purchase from 17/07/2021

Everything is fine!

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Verified Buyer

Rating: 5 out of 5

Published on 15/09/2021, 16:26 following a purchase from 07/09/2021

Competitively priced and quick delivery. Excellent.