English 
G
Rating: 5 out of 5
good delivery and nice and fast home. am very satisfied :)
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
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A
Rating: 5 out of 5
Fast delivery and product as requested
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A
Rating: 5 out of 5
Full speed
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G
Rating: 5 out of 5
Very fast delivery.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Product indicated in stock but sometimes missing.....sinon Laure the person I have in telephone contact very professional
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A
Rating: 4 out of 5
Never disappointed, parcels are always well packed and arrive quickly.
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V
Rating: 5 out of 5
The site is easy and helpful when deciding on a purchase.
A
Rating: 5 out of 5
Not knowing the site, I placed my first order. In addition to having a wide variety, the packaging is meticulous. I recommend it.
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A
Rating: 1 out of 5
Never ordered nor paid for this product but it was delivered to me anyway / no support available / in short a painter's website ...
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for the delay. We regret your disappointment and assure you that this type of feedback is very important to us.
Thank you for your time. Sincerely, 1001hobbies customer service.
Thank you for your time. Sincerely, 1001hobbies customer service.
C
Rating: 5 out of 5
serietà, molto assortimento. Sono soddisfatto
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V
Rating: 5 out of 5
The model kit arrived a day late but 1001 hobbies kept me informed of the delay. My dad is pleased with his present.
V
Rating: 5 out of 5
I discovered your company by accident, but I’m very pleased I did. My order was swiftly organised and dispatched, and arrived well packed and before it was due! Well done to your tram, and keep up the good work. I’m a very satisfied customer.
A
Rating: 5 out of 5
Very good follow-up. Serious seller.
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A
Rating: 5 out of 5
I would recommend this product to anyone 200%.
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A
Rating: 5 out of 5
Parcel dispatched fairly quickly, correct packaging, product conforms to description, no worries.
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A
Rating: 5 out of 5
Perfect in every way Thank you I will return to your site
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G
Rating: 5 out of 5
Good service.
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V
Rating: 5 out of 5
Prompt and efficient. Sent from France with a reliable courier, no problems (but beware customs for purchases valued over £135.00!)
Best price anywhere!
Best price anywhere!
A
Rating: 5 out of 5
fast, careful delivery, quality products. Very satisfied with my purchase
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G
Rating: 5 out of 5
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A
Rating: 5 out of 5
Site that I recommend. Great selection, great prices and fast shipping.
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A
Rating: 5 out of 5
Perfect item, just as I expected. Very fast delivery.
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A
Rating: 5 out of 5
Lots of choice at reasonable prices, very fast delivery, I recommend the site.
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A
Rating: 5 out of 5
Beautiful model, well packaged for transport.
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A
Rating: 5 out of 5
Excellent product, clean and pleasant to use. I recommend
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A
Rating: 3 out of 5
It took a few emails to get a clear and complete answer to my requests. Today everything is OK and I have received my two orders. I am waiting for the 3rd. Thank you and I maintain my confidence in you.
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A
Rating: 5 out of 5
Very good site, wide choice of materials and models.
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A
Rating: 2 out of 5
It's a pity to sell items that don't come with instructions in French, especially when you're just starting out in the discipline. I still don't know how to fly my helicopter.
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Response from 1001hobbies
Hello, Thank you for your comment. We have sent you the two notices by email following your request.
We hope this has solved your problem.
Sincerely, Customer Service.
We hope this has solved your problem.
Sincerely, Customer Service.
V
Rating: 1 out of 5
The item arrived damaged and so far I have not had any response to my E-mails to the company - I will probably have to ask my bank to initiate a claw back to see if I can get a refund that way - such a shame
Response from 1001hobbies
Bonjour,
Nous vous remercions pour votre commentaire. Nous déplorons votre déception et vous assurons que ce type de commentaire est très important pour nous . Notre service client reviendra vers vous dans les plus brefs et vous apporteras une solution rapide.
merci de votre temps
Cordialement,
Le service client 1001hobbies.
Nous vous remercions pour votre commentaire. Nous déplorons votre déception et vous assurons que ce type de commentaire est très important pour nous . Notre service client reviendra vers vous dans les plus brefs et vous apporteras une solution rapide.
merci de votre temps
Cordialement,
Le service client 1001hobbies.
A
Rating: 4 out of 5
Difficult to navigate the site Not enough dioramas dedicated to the Second World War Otherwise.....c'est top
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A
Rating: 5 out of 5
Very well stocked store, fast shipping with great packaging, good guys
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A
Rating: 5 out of 5
I'm satisfied.
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G
Rating: 5 out of 5
Second delivery was very fast. And I spoke French again with Paris.
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A
Rating: 4 out of 5
Product conforms to order. Pleasant welcome. Fast, careful delivery (too fast, perhaps? I didn't have time to change the delivery address).
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V
Rating: 4 out of 5
Everything perfect
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G
Rating: 2 out of 5
What I ordered is okay, but the time between ordering and having paid and arriving at my place is far too long for a website at 6 days. I have emailed you about this before but received no reply. This also happened to me with a previous order and then the excuse was a computer malfunction. Also, when I call I get a French voice on the line, which doesn't help either. Hence the moderate rating from me. Regards, Rut Jan
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Response from 1001hobbies
Hello, Thank you for your comment and our apologies for the delay. We regret your disappointment and assure you that this kind of feedback is very important to us.Thank you for your time.
Thank you for your time, 1001hobbies customer service.
Thank you for your time, 1001hobbies customer service.
A
Rating: 3 out of 5
Nice box, but some parts are missing. I'm waiting for the after-sales service to get back to me.
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V
Rating: 5 out of 5
Perfect from start to finish.