Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 724 published reviews
5 25,7k 63% 4 6 467 16% 3 2 787 7% 2 1 741 4% 1 4 039 10%

Summary of reviews

1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Fast delivery, well-protected box, complete satisfaction.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/08/2021
Item as described; confirmed and fast delivery time. Highly recommended.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/07/2021
Paid for a 2/3 day delivery of a product supposedly available on the website. It arrived 10 days later when I was already on vacation. No excuse, no refund of shipping costs...
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Response from 1001hobbies
Hello Mr Fantino, Thank you for your comment. We would like to inform you that the product you ordered is indicated as "Shipped within 4 to 6 working days " which means that these products are in stock but with our supplier. yes, with 142000 products, you will understand that we cannot stock all these references in our warehouse. We regret that you did not see this information, and apologize for this delay .
thank you for your understanding, 1001hobbies customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2021
My last order received does not correspond to my order sent!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/07/2021
Very good service, fast shipping and good troubleshooting in case they don't have real stock of an item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2021
Very good Thank you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/07/2021
Very good, fast delivery - quality as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Clear website - Wide selection - Easy to order - Fast delivery - Solid packaging
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 26/07/2021
Took a long time until it arrived
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2021
Good service, serious follow-up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2021
Fast delivery and good merchandise. I recommend this store because of its wide selection.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/07/2021
Excellent , quick delivery and cheapest on the internet, would use again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2021
Quick delivery and great product!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/08/2021
I am very satisfied with the tracking of the package and the shipping time. Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/06/2021
Always quick and easy ordering. Never an issue with delivery, even here to the U.S.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/07/2021
Prices are fair and shipping was quick & reasonable considering they are overseas. Recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2021
meets my expectations
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 28/07/2021
I'm sorry but I waited 9 days to receive the package,despite the fact that I paid the postage for 3/4 business day delivery.
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Response from 1001hobbies
Good morning, Sir, The product was in stock at our supplier, so we destocked it, then when it arrived we sent your product through SDA, which explains this delay.
Thank you for your understanding, Thank you for your understanding, Laure
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 29/07/2021
twice I ordered the same model. Each time the model in the box was different from the box. This time I have sent three emails to three contact addresses and I have not received a replacement.
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Response from 1001hobbies
Hello Mr. Taylor, Thank you for your comment.
We regret this incident and apologize. Our customer service will contact you as soon as possible.
I wish you a good day laure
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/06/2021
The website is easy to use and there are an abundance of products. No problems with delivery.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 25/07/2021
Order received, great packaging etc. Only point of note is the lack of communication after ordering. After I placed my order on the website there was no confirmation that the order had gone through or was in process, something almost all other websites do. Eventually, after some searching I found all the details on the site itself but a simple email after an order is often enough to let them know that the order has gone through properly and is being processed. Now I spent a time waiting in uncertainty, which was unnecessary.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 30/07/2021
Good price and fast delivery.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/07/2021
Excellent transaction, online purchase without any problem and super-fast delivery.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/07/2021
Clear website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2021
Very realistic and high quality. Thanks
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 26/07/2021
The decal sheet does not include any insignia. I would have expected that at a price of 20€.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2021
very good, always on time even before,, and good quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
The site is pretty good and easy to use, it's a shame we can't find all brands of paint, but we manage to find what we need.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/07/2021
Everything arrived in perfect condition. One product was missing that they had to order from their supplier and I was kept informed throughout the process and shipping. Very professional stores.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 09/07/2021
Very nice maybe the navigation system could be improved a bit. Package arrived early, very helpful after a little inconvenience.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/07/2021
Unfortunately some delay in delivery that was not communicated immediately
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/08/2021
Fast shipping!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/06/2021
A lot of material and very accessible and comfortable web, only sin a little in the shipments, little precision and information.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/08/2021
Very good communication and prompt delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/07/2021
Everything Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2021
fast, perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Very good on time delivery impeccable but a little disappointed on the coli drill which is delivered with an American plug so no possibility of plugging it into the European sector too bad there are no views of the inside of the box otherwise IMPEC. thank you.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 30/07/2021
Very clear.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2021
Delivery a week late and no reply to 1001 hobbies contact email.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/07/2021
Very professional company. Very complete and very attractive catalog for expert model makers.
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