Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/08/2021 à 17h38 following a purchase from 24/06/2021

Serious store.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/08/2021 à 14h52 following a purchase from 05/07/2021

RAS, fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/08/2021 à 14h16 following a purchase from 20/07/2021

Good selection of 1/72 scale models

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/08/2021 à 12h48 following a purchase from 20/07/2021

Good address.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/08/2021 à 12h40 following a purchase from 22/07/2021

All's well for the moment, thank you very much.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 02/08/2021 à 12h34 following a purchase from 23/07/2021

Fast delivery

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Verifizierter Käufer

Rating: 5 out of 5

Published on 02/08/2021 à 11h39 following a purchase from 09/06/2021

Problem-free, fast processing

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/08/2021 à 22h44 following a purchase from 26/07/2021

The site is clear and precise, easy to use, with no nasty surprises. A special mention to the packing of the parcels, it's very strong ; Thanks to all....

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Acheteur Vérifié

Rating: 1 out of 5

Published on 01/08/2021 à 22h18 following a purchase from 04/07/2021

Still haven't received my last order

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Response from 1001hobbies Published on 02/08/2021

Hello, Thank you for your comment. We would like to inform you that we have opened an investigation with our carrier. We will get back to you as soon as possible.
Thank you for your patience; Sincerely Laure

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Verified Buyer

Rating: 3 out of 5

Published on 01/08/2021 à 22h02 following a purchase from 11/07/2021

It was frustrating to wait three weeks for my small purchase of paints. No models, no glues, nothing but paints. I guess one should expect some time lag for items purchased from Europe but next time I'll look domestically.

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Verified Buyer

Rating: 1 out of 5

Published on 01/08/2021 à 19h53 following a purchase from 02/07/2021

Still not received them

Response from 1001hobbies Published on 02/08/2021

Hello,
Thank you for your comment. We would like to inform you that we have launched an investigation with our carrier. Our customer service will get back to you as soon as possible.
Thank you for your patience
Sincerely,
1001 hobbies customer service.

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Verified Buyer

Rating: 5 out of 5

Published on 01/08/2021 à 19h07 following a purchase from 13/07/2021

Great products, they had stuff I couldn't find in the U.S. Took longer than normal but it's coming from overseas so it was expected to .

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Geverifieerde Koper

Rating: 4 out of 5

Published on 01/08/2021 à 18h52 following a purchase from 21/07/2021

Delivery well packed just a slow delivery

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Verifizierter Käufer

Rating: 5 out of 5

Published on 01/08/2021 à 17h48 following a purchase from 12/07/2021

Fast delivery and problem-free processing (especially as shipping from abroad)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/08/2021 à 17h22 following a purchase from 08/07/2021

Always very good, fast delivery, compliant product.

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Verified Buyer

Rating: 5 out of 5

Published on 01/08/2021 à 13h41 following a purchase from 12/07/2021

Order arrived in good condition , well packed as I am in Canada. Notifications were very helpful. I certainly will order product again. Keep up the good work.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 01/08/2021 à 13h28 following a purchase from 26/07/2021

Very satisfied fast processing and delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/08/2021 à 13h07 following a purchase from 26/07/2021

Super fast delivery

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Verified Buyer

Rating: 5 out of 5

Published on 01/08/2021 à 00h06 following a purchase from 30/06/2021

Loved it!!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/07/2021 à 20h14 following a purchase from 28/07/2021

Very high quality products.

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Verified Buyer

Rating: 5 out of 5

Published on 31/07/2021 à 18h47 following a purchase from 24/07/2021

I was very pleased with the email communication from order to delivery, I was kept updated regularly, my order was delivered in 5 days to the UK from France, had no additional import fees due to order being below £135. I had seen some bad reviews for delivery and communication which made me a bit unsure about ordering from them at first, I have only had a positive experience and plan on placing another order soon, I am guessing the bad reviews were due to Brexit and covid which are out of anyone's control.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/07/2021 à 16h36 following a purchase from 21/07/2021

Very satisfied with my order already 2 times that I order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/07/2021 à 16h12 following a purchase from 25/07/2021

Description conforms. Super fast shipping

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Comprador Verificado

Rating: 4 out of 5

Published on 31/07/2021 à 15h35 following a purchase from 23/07/2021

Good prices but shipping costs are very expensive

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/07/2021 à 14h38 following a purchase from 26/07/2021

Very good

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Geverifieerde Koper

Rating: 3 out of 5

Published on 31/07/2021 à 13h34 following a purchase from 17/07/2021

Site is fine to use. Just a shame that you can order items that are not available (afterwards). If you opt for a refund, a bridging period of 14 days is generous. Contact by phone is not easy, due to a language barrier you have to make more effort to explain your "problem". Delivery seems to have been without any problems.

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Comprador Verificado

Rating: 5 out of 5

Published on 31/07/2021 à 12h10 following a purchase from 25/07/2021

The web navigation is simple, easy and effective. The service is excellent. My most recent order arrived 4 days ahead of schedule. Outer packaging clean and undamaged. Kits ordered in perfect condition, both their respective packaging and contents. In line with my expectations. You have won me over as a customer!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/07/2021 à 11h32 following a purchase from 27/07/2021

Nothing to say

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Geverifieerde Koper

Rating: 3 out of 5

Published on 31/07/2021 à 11h19 following a purchase from 29/06/2021

the website does not work smoothly, otherwise it would have been 5 stars. fortunately the choice is wide and the handling perfect. top company.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/07/2021 à 22h24 following a purchase from 21/07/2021

Great service :)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/07/2021 à 22h09 following a purchase from 29/06/2021

Professional and efficient. Fast and careful delivery, perfect service.

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Verified Buyer

Rating: 5 out of 5

Published on 30/07/2021 à 21h54 following a purchase from 02/07/2021

Excellent order fulfillment, customer service and selection. This order, like all others was received in perfect condition - with friendly updates during processing - really like buying from 1001 Hobbies.

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Verified Buyer

Rating: 5 out of 5

Published on 30/07/2021 à 21h30 following a purchase from 22/06/2021

Very good service.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 30/07/2021 à 19h37 following a purchase from 05/07/2021

The birthday present for my husband was lost at DHL, but the seller managed to get the Yak 52 to me on time at the last minute - thanks for that!

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Verifizierter Käufer

Rating: 5 out of 5

Published on 30/07/2021 à 19h35 following a purchase from 18/06/2021

Everything is ok!

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Comprador Verificado

Rating: 4 out of 5

Published on 30/07/2021 à 19h28 following a purchase from 30/06/2021

Within what they offer. No problems.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/07/2021 à 16h38 following a purchase from 25/07/2021

Fast delivery; good after-sales service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/07/2021 à 16h33 following a purchase from 23/07/2021

Delivery in accordance with my order. Fast delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/07/2021 à 16h32 following a purchase from 23/07/2021

As usual, serious site, nothing to say.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/07/2021 à 16h15 following a purchase from 24/07/2021

Very good product , fast delivery

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