Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

All reviews

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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/06/2021
Fast delivery, clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
No complaints. Keep up the good work. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Delivered faster than advertised.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/06/2021
Super fast
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/06/2021
The model kit arrived in good condition and time, considering the package had to pass through customs.
The email containing the delivery information though, was displayed in French, and even when I selected the Union Jack icon to specify UK language, only a very small portion of the page was translated to English. But no other issues. All was good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2021
delivery on time, well done for respecting the timing prices a little high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Very happy on all levels (product, delivery time, delivery)
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/05/2021
Top!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 15/06/2021
Delivery time a little long. But items available that are not available elsewhere. Purchase transaction ok.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2021
Fast shipping, great communications, high quality! Would buy from again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2021
slow shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Efficient search module and well-packaged, protected products.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/06/2021
Excellent UK based supplier. Easy payment and tracked delivery. I cannot fault there service and continuous contact throughout the purchase and delivery process. Would buy again from this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
Fast deliveries
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/05/2021
Shipped much faster than I expected. Great variety of products!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/06/2021
A wide range of models, but stock not held in the UK. Hence a long wait for delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2021
Great website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Always delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
The speed and quality of the product I received were quite satisfactory.
On an unrelated note, however, I find the price of some of your models prohibitive. Kind regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Very satisfied. User-friendly and practical site. Fast and efficient service. Monitoring of progress and information on the evolution of the order process well done. Thanks to the whole team...
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/06/2021
I ordered rare decals--there was availability before the stipulated time and then the shipping was very fast. I am very satisfied!
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 15/06/2021
Slow delivery , does arrive and respond to emails
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Response from 1001hobbies
Hello, Thank you for your comments. We regret the delay and apologize for this incident.
We thank you for taking the time to alert us to this inconvenience.
We wish you a happy day The Customer Service
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 12/06/2021
Taking a long time to get there
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
All is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
very friendly advisors - patient and responsive to sometimes confusing requests
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/05/2021
Clear
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/06/2021
all ok
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2021
A little disappointed but I inadvertently did not note that the model was in cardboard. Otherwise satisfied with the shipping and protection of the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
Very fast delivery. Everything is perfect, I recommend it.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/06/2021
This is the first time I’ve never used his business and I am quite pleased with the results. They have excellent products and they ship quickly. Highly recommend this company
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/06/2021
Very bad. Order shipped from France wrapped in nothing but some bubble wrap! ANY model kit needs to boxed in a larger box and then padded with newspaper, bubble wrap etc. your order arrived promptly but was crushed in transit. NEVER ship a model without boxing in a bigger box and padding it. You must be stupid not to know this
Response from 1001hobbies
Sir,
Thank you for your comment.
We apologize for this incident, our customer service will get back to you as soon as possible.
Sincerely,
1001 hobbies
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/06/2021
Order was received quickly at a fair price and arrived safely. Will definitely order again in future.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2021
1st class service well packaged good to deal with
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/06/2021
Delivery took a very long time. 5-7 days became 3 weeks. Well packaged.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2021
Waiting 3 MONTHS for this order may be a bit long...
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. Our customer service will get back to you by email as soon as possible.
Wishing you a nice day, 1001hobbies customer service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2021
Excellent price for model kit and an easy international purchase with very fast delivery, very pleased with everything, thank you.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/06/2021
As expected
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/06/2021
Top reliability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
quick service complete kit
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