Customer reviews of 1001hobbies

Very professional

No worries I recommend

I am very satisfied with 1001hobbies

All OK

Great service and great product

very good service

The delivery with problems of Correos. The worst of all has been the product. Box without any seal. Only two pieces of tape. Loose pieces out of its matrix and out of its plastic bag. Pieces half assembled with glue remains. In the adhesive sheet have been cut some remaining in place the gap. Sincerely I have the feeling of having suffered a scam. I send you an email with photos that show that this is a product that has been manipulated by a previous customer and returned to you. It is the first time I buy from you and I hope a response giving an explanation to what happened.

Having had no problems I can only give a rating on the site which is very positive, lots of assortment and good prices, for the last order slightly long shipping time

NIce, fast delivery. Every things went nice. Thanks

Extraordinary model store, fast service and excellent products.

no problems to report

Before offering products on your site, you should make sure you have them in stock. That way, customers won't have to wait a long time and call again and again.

Quick delivery, box in excellent condition. Everything perfect.

Good navigation on the website, items packed very well and in lovely condition.

No order tracking, at least I had to ask several times for a tracking number and finally one was provided, the delivery time was too long and the descriptions were not detailed enough.

Fast delivery, great communication, what more could you ask

A little late because of covid but otherwise excellent.

No problem, even a small order.

Efficient service, kept informed from just before despatch of my order through to delivery.

delivery times a little long .

super

Well done site, dynamic team and orderly delivery. No complaints.

the packaging is good just the delivery took quite a long time about 3 or so weeks

Super-fast delivery

I was kept informed throughout the shipping process. The package arrived well padded and contents were safe

Paid too much... Items were cheaper elsewhere... unfortunately seen too late.

Very complete page. Correos de España very punctual in the delivery. Very good traceability. Total delivery time a little long...

Particularly poor communication. Unreachable by phone. Via e-mail was communicated that not everything was in stock, after three weeks I received a box containing everything. Finally received a response via e-mail, but to a question I did not ask. Guess they only give some standard responses and nothing else. For me the last time. At verspaget.nl it is in the mail the next day.

impeccable delivery but it takes a long time to receive the parcels

They sent me the wrong item, a cheap unrelated product I never ordered. Customer service just keeps sending out questionnaires and no answers about our situation, so no help there either, I'm at a crossroads as for to what to do next.

Great kit that was sent to me from France with great packong.

Super site

Great price Quick shipping Well packaged with tracking

I know the products for more or less the same prices as in the maket stores.

Non-compliant item, delivery time not respected and no reply to my email requesting repairs. However, my payment was cashed. Since then, radio silence.

Unfortunately one item was out of stock for some time

very well

Fantastic assortment of products, very fast both order preparation and shipping. Very professional! Highly recommended!!!

order and delivery as it should be. Thank you:

I ordered a set with accessories at the beginning of March. I was sent an email to say it had been dispatched with tracking number. 4 weeks of tracking and nothing. I emailed customer service to find out the problem, no reply for 2 weeks. When they did reply they said they’d look into it and get back to me. I had to chase them after 2 weeks. Said it had been lost (I could have told them that!) and they’d send another. Sent lots of emails to customer services to find out where it was as I hadn’t received an email to say it had been sent with very little response. I finally received my order this week (8th June). So 3 months for an order when they said around 2 weeks is bloody poor, communication is also non existent so safe to say I will not purchase again from them.