Customer reviews of 1001hobbies

Items to order and prompt delivery

Reasonable delivery time, given the problems between the UK and the EU at the moment. Parcel arrived in perfect condition, well wrapped in bubble-wrap and sellotape. Will order again from this supplier and will recommend 1001hobbies to others.

Excellent service second time I've used them and won't be the last thanks

Very good

Efficient delivery, well packaged, serious work

Goods were as described. Fast delivery. Everything went great. Many thanks.

Hubby loves them. Just buying more kits

Fast and efficient! Bravo !

Very poor customer service.

nothing to say, very efficient and fast. thank you for your professionalism. keep up the good work.

satisfied!

The products are of good quality and varied. Very good

Good quality products but delivery time a bit long

Lots of choice, delivered quickly and correctly

Very good prices and fast shipping

Good communication, fast delivery, everything top!

Despite the problems caused by the confinement requirements, the wait was very short, and the follow-up "commented" as we went along was very .... reassuring.

No comment

They have taken 2 weeks to send material that they told me they would send in a few days. Besides when entering the address I selected Spain and Canary Islands and they charged me 75€ for shipping. Then I asked them to change it and return it to me but they took a long time to answer and now they say that it takes 14 days to return... we will see how it goes... but they don't return me all the postage even saying that the postage was free... I don't understand very well but with all these difficulties I prefer to finish with the subject and forget about 1001 hobbies, there is a lot of web with excellent service to waste time in a web managed from France and with a rather weak service (maybe it was bad luck in my order, I don't know, but I regret having bought in this web).

Everything went perfectly. From ordering to receiving! I will definitely be ordering more stuff from you guys!

Very good, impeccable service, careful and attentive. I recommend it!

parcel received in perfect condition but shipping took a long time.

Came reasonably quickly to UK, took a few days to be dispatched in France, but to be fair I used the standard cheapie delivery option. Don't really tell you it is in France until you complete the order, so could be more transparent. Still, I would use them again and got a 'hard to find' elsewhere item, so on balance I would recommend, provided you don't need it next day or 2 day delivery to the UK.

Super

very good; as a new customer I can only congratulate myself on this choice thank you

RAS. Pleasant site and delivery conditions respected.

The product was neatly delivered, so if needed, I would definitely use your services again.

Conforms to the proposed article

Positive experience. Good site, easy to navigate, adequate customer service and very fast shipping. Prices are aligned, maybe upward, but one cannot and should not expect to have a good service without paying their due. It would be like expecting to vere jesus christ and the devil in purgatory together fighting over ownership of the land............ Mark.

Everything went smoothly

Good site

Great online supplier.

Products conform and at a good price, but delivery time a little long (and especially without information on a restocking date) ...

But you have got to be kidding me I had ordered decals in 1/32 scale for an American plane and others also in 1/32 scale for a German plane and you sent me decals for the P-38J Lightning but the most serious thing is that they are in 1/48 scale so they are unusable. Therefore I have ended my relationship with you for good. I asked for apples and you sent me bananas but I paid for apples...goodbye

Fast and correct service. Delivery was within the suggested time frame.

More than a month before delivery...!

Order delivered very late and one of the products was missing. I was unable to give the gifts in time. Impossible to reach the phone number for information. I'll pass next time.

Not yet received, therefore poor coordination

this company is a ripoff they do not inform you about import duties £56.00 on my order you think you are buying from an UK company , but you then find out it is a french company, you receive an email asking for import duties !!!!!!!! we all know how many scam emails we receive. You then ask 1001 hobbies for confirmation of import duties, they then do not reply so you check the couriers website. Even worse they have shipped the package with useless parcel service oops I mean UPS they say I can pay the driver upon delivery I then receive an email telling me UPS have failed to deliver twice even though I was at home on both occasions. getting no help from 1001hobbies I managed to sort out delivery and payment with UPS . IF you are a UK modeler steer clear of these scammers. you will probably be able to buy what you want from a reputable UK wholesaler.

Order still undelivered