English 
A
Rating: 5 out of 5
Excellent, with many improvement kits. And lots of references not found on other sites.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
All reviews
A
Rating: 5 out of 5
Practical, very fast and in perfect condition.
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G
Rating: 5 out of 5
Shipping fine and delivered on time
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C
Rating: 5 out of 5
All good, thank you.
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V
Rating: 5 out of 5
Everything was fine. Good communication. Direct delivery. Gladly again
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V
Rating: 5 out of 5
From placing the order and receipt of goods 4 days total excellent service.
Thank you
Thank you
V
Rating: 5 out of 5
Good information policy on the status of orders, wide range of articles, well-designed website
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A
Rating: 5 out of 5
punctual and courteous
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A
Rating: 5 out of 5
Hello, thank you for the responsiveness of the team 1001 HOBBIES is really professional listening to the customer on all plans do not change anything. Cordially wear you well. THANK YOU
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A
Rating: 3 out of 5
As my order was missing an item, it remained on hold for several days, and I had no information, unlike the spam reminders for new orders.... I had to find the phone number to get any news about the reasons for the delay in my order. Once received, the order itself suited me and was compliant. 15 days delay due to a missing product
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A
Rating: 5 out of 5
very good delivery as ordered, just a problem with the post office.
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V
Rating: 5 out of 5
Shipping was a rough. Box was crushed on all sides. No damage to inside though
V
Rating: 5 out of 5
Does the trick
V
Rating: 4 out of 5
Shipping is a little expensive. Took a long time from placing order to Shipping....but once it shipped it was quick. Product arrived in one piece. Customer service was helpful too.
V
Rating: 5 out of 5
I found the product I wanted at a fair price and shipping was speedy. Knowing where the package was (on its way to me) was comforting. I'm happy.
A
Rating: 5 out of 5
Very good site.
Wide range of models, prices and difficulty levels. Fast delivery. Excellent quality of service.
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Wide range of models, prices and difficulty levels. Fast delivery. Excellent quality of service.
V
Rating: 5 out of 5
excellent service
A
Rating: 3 out of 5
Received my order incomplete. Missing 1 reference. Customer contact made on 11/06 by e-mail. Waiting for a reply from them. But don't worry, they're a very serious company and have never had any problems to date.
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V
Rating: 4 out of 5
Fast delivery and good value. Goods OK. After ordering and also after delivery no feedback or information to email address.
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C
Rating: 5 out of 5
Fast, varied in offer and efficient....recommendable as a system for selling models online.
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V
Rating: 5 out of 5
Excellent all round service and good selection of items for the keen hobbyist, highly recommend.
A
Rating: 5 out of 5
All OK
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G
Rating: 5 out of 5
cheap and fast
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A
Rating: 5 out of 5
Order arrived in perfect condition. Efficient order tracking.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast service and great support I recommend to everyone. Thank you Fulvio
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G
Rating: 5 out of 5
Very fast delivery, toppie
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V
Rating: 5 out of 5
Everything is great!
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V
Rating: 4 out of 5
Good selection and reasonable prices
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V
Rating: 5 out of 5
No thank you
V
Rating: 5 out of 5
Great service and always updating information.
V
Rating: 1 out of 5
Very disappointed with the poor customer service. The kit was posted to the wrong address despite me correcting the address with them THREE times. and asking them to verify that they had the correct adress. All of this was done before the package was posted.
After shipping to the wrong address 1001 hobbies washed their hands of it when I contacted them. It was left to me to retrive the package at additional cost.
Very poor service. I will never order from them again.
After shipping to the wrong address 1001 hobbies washed their hands of it when I contacted them. It was left to me to retrive the package at additional cost.
Very poor service. I will never order from them again.
Response from 1001hobbies
Hello,
Thank you for your comment. We apologize for this incident. We would like to inform you that we changed the address on June 8 as indicated in our email of June 8, unfortunately, your order had already been packed by our logistician. I would like to inform you that the change of address was not taken into account as your delivery note was already printed.
We regret this incident, and in order to satisfy you, we will reimburse you the shipping costs.
We apologise once again.
We apologise once again,
The customer service
Thank you for your comment. We apologize for this incident. We would like to inform you that we changed the address on June 8 as indicated in our email of June 8, unfortunately, your order had already been packed by our logistician. I would like to inform you that the change of address was not taken into account as your delivery note was already printed.
We regret this incident, and in order to satisfy you, we will reimburse you the shipping costs.
We apologise once again.
We apologise once again,
The customer service
V
Rating: 5 out of 5
Good online retailer with an excellent selection!
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A
Rating: 4 out of 5
Very satisfied overall with the service, speed and products delivered. A little disappointed by the product "Custer the last hunt", which uses the same 10-figure sheet 4 times and therefore 4 times Custer ;-) Thank you.
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A
Rating: 5 out of 5
Serious company, exemplary order tracking and delivery.
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V
Rating: 5 out of 5
Super great puzzle !!!
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G
Rating: 2 out of 5
Took months before I received the order. Moreover, the wrong product was delivered first. I also found it annoying that email communication was in three different languages. Sorry folks, but there really is room for improvement.
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Response from 1001hobbies
Hello, We thank you for your comment, we regret this incident and apologize for it.
The error of the first package is due to human error. The person did not package the correct product. We regret this incident.
Dan, customer service has reshipped your order. Unfortunately, the Tiger 1/312 1944 was out of stock and had to be recommended.
Thank you, Customer Service
The error of the first package is due to human error. The person did not package the correct product. We regret this incident.
Dan, customer service has reshipped your order. Unfortunately, the Tiger 1/312 1944 was out of stock and had to be recommended.
Thank you, Customer Service
V
Rating: 5 out of 5
My needs were met completely
A
Rating: 5 out of 5
Products as described.Accurate shipping and packaging.
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G
Rating: 5 out of 5
Fine
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